Installation guide

Managing Your
Case
Log in to iSupport and select the Service Request tab to view all open cases and
Return Materials Authorizations (RMAs).
Technical
Documentation
Log in to iSupport and select the Documents tab. You can access this page without
logging in using the Documentation link on the iSupport page.
Contact
Information
E-mail: [e-mail]
Web: http://www.dell.com/support
Telephone:
• US and Canada: 1.866.965.5800
• International: +1.408.965.5800
Requesting a Hardware Replacement
To request replacement hardware, follow these steps.
1. Determine the part number and serial number of the component.
2. Request an RMA number from TAC by opening a support case. Open a support case by:
– Using the Create Service Request form on the iSupport page (refer to Contacting the Technical
Assistance Center).
– Contacting Dell Networking directly by email or by phone (refer to Contacting the Technical
Assistance Center). Provide the following information when using email or phone:
* Part number, description, and serial number of the component.
* Your name, organization name, telephone number, fax number, and email address.
* Shipping address for the replacement component, including a contact name, phone number,
and email address.
* A description of the failure, including log messages.
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Technical Support