Users Guide

Using Your Projector 103
Why am I unable to access
the SMTP server?
1 Check with your MIS or network
administrator whether the SMTP
server function is open for the
projector and the IP assigned to the
projector is allowed to access the
SMTP server. The projector’s SMTP
socket port number is 25, this cannot
be changed.
2 Check if the outgoing SMTP server,
user name, and password are set
correctly.
3 Some SMTP servers will check
whether the mail address of "From"
correlates with the "User name" and
"Password". For example, you use
[e-mail]
as the mail address in
"From". You should also use
[e-mail]
account information
for the User name and the password
to log in the SMTP server.
Why am I unable to receive
the test alert email even
though the projector already
indicates the test mail is
already sent?
It could be because the SMTP server
recognized the alert mail as a spam mail or
because of the SMTP server restriction.
Check with your MIS or network
administrator for the SMTP server’s setting.