Dell SE2419H/SE2419HX/ SE2719H/SE2719HX User’s Guide Monitor Model: SE2419H/SE2419HX/SE2719H/SE2719HX Regulatory model: SE2419Hf, SE2719Hf
Notes, Cautions and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package contents . . . . . . . . . . . . . . . . . . . . . 5 Product features . . . . . . . . . . . . . . . . . . . . . . 6 Identifying features and controls . . . . . . . . . . . . . 7 Monitor specifications . . . . . . . . . . . . . . . . . . 10 Plug and play capability . . . . . . . . . . . . . . . . . . 17 LCD monitor quality and pixel policy . . . . . . . . . . . 17 Maintenance guidelines . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Self-test . . . . . . . . . . . . . . . . . . . . . . . . . 50 Built-in diagnostics . . . . . . . . . . . . . . . . . . . . 52 Common problems . . . . . . . . . . . . . . . . . . . . 53 Product-specific problems . . . . . . . . . . . . . . . . 55 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 FCC notices (U.S. Only) and other regulatory information Contacting Dell . . . . . . . . . . . . 56 . . . . .
About your monitor Package contents Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contacting Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: To set up with any other stand, see the documentation that shipped with the stand.
HDMI cable (SE2419HX and SE2719HX) Quick Setup Guide Safety and Regulatory Information Product features The Dell SE2419H/SE2419HX/SE2719H/SE2719HX flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static, and LED backlight. The monitor features include: SE2419H/SE2419HX: 60.45 cm (23.8 inch) diagonal viewable area display (measured diagonally). 1920 x 1080 resolution, with full-screen support for lower resolutions. SE2719H/SE2719HX: 68.
Identifying features and controls Front view 2 1 Label Description Use 1 Function buttons To access the OSD menu and change the settings if required. (For more information, see Using the front panel controls) 2 Power On/Off button (with LED indicator) To turn the monitor On or Off.
Back view 5 1 2 3 Without monitor stand Label Description 4 With monitor stand Use 1 Security-lock slot To secure the monitor using a security lock (purchased separately). 2 Regulatory label, barcode, serial number, and Service Tag label List the regulatory approvals. See this label if you need to contact Dell for technical support. The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information.
Bottom view, without monitor stand 1 2 3 SE2419H/SE2419HX/SE2719H/SE2719HX Label Description 1 Power port Use To connect the monitor power cable. 2 HDMI port For connection to your computer using HDMI cable. 3 VGA port For connection to your computer using VGA cable.
Monitor specifications Model SE2419H/SE2419HX Screen type Active matrix-TFT LCD Panel type In-Plane Switching SE2719H/SE2719HX Viewable area Diagonal Active area: Horizontal Vertical Area 604.70 mm (23.81 in. ) 686.00 mm (27 in. ) 527.04 mm (20.75 in.) 296.46 mm (11.67 in.) 1562.46 cm2 (242.15 in.2 ) 597.89 mm (23.54 in. ) 336.31 mm (13.24 in.) 2010.76 cm2 (311.67 in.2 ) Pixel pitch 0.2745 mm 0.
Resolution specifications Model SE2419H/SE2419HX SE2719H/SE2719HX Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz Preset display modes SE2419H/SE2419HX/SE2719H/SE2719HX Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal / Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.
Electrical specifications Model SE2419H/SE2419HX SE2719H/SE2719HX Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance HDMI 1.4 (HDCP 1.4), 600mV for each differential line, 100 ohm input impedance per differential pair Video input signals Synchronization input signals Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green) AC input voltage/ frequency/current 100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/1.
Stand dimensions: SE2419H / SE2419HX SE2719H / SE2719HX Height 171.6 mm (6.76 in.) 176.7 mm (6.96 in.) Width 249.0 mm (9.80 in.) 257.2 mm (10.13 in.) Depth 152.8 mm (6.02 in.) 186.8 mm (7.35 in.) Weight: SE2419H/SE2419HX 5.59 kg (12.32 lb) SE2719H / SE2719HX 7.14 kg (15.74 lb) With packaging With stand assembly and cables 3.91 kg (8.62 lb) Without stand assembly and 3.13 kg (6.90 lb) cables 5.09 kg (11.22 lb) 4.24 kg (9.35 lb) Weight of stand assembly 0.59 kg (1.30 lb) 0.52 kg (1.
Power management modes If you have VESA's DPM compliance graphic cards or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
NOTE: PON: Power consumption of on mode as defined in Energy Star. ETEC: Total energy consumption in kWh as defined in Energy Star. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise.
SE2719H Dell 27 Monitor ? No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/SE2719H SE2719H SE2719HX Dell 27 Monitor ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/SE2719HX SE2719HX Activate the computer and the monitor to gain access to the OSD. NOTE: This monitor is ENERGY STAR-certified.
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings if desired. For more information about changing the monitor settings, see Operating your monitor.
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: 1. Connect the stand riser to the stand base, and then tighten the screw on the stand base. 2. Align the stand-riser bracket with the grooves at the back of the monitor.
3. Slide the stand assembly until it snaps into place.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. It is recommended to route the cables through the cable-management slot before you connect them to the monitor. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect VGA or HDMI cable from your monitor to the computer.
Organizing cables Use the cable-management slot to the cables connected to your monitor. Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: 1. Place the monitor on a soft cloth or cushion along the desk. 2. Tilt the stand downwards to access to the release button.
3. Using a long screwdriver press the release button. 4. While keeping the release button pressed, pull the stand out.
Operating your monitor Turning on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. 1 2 3 4 5 The following table describes the control buttons: Control Buttons 1 Description Use this button to choose from a list of preset modes.
For direct access to the Brightness and Contrast menu. 2 Brightness/Contrast 3 Menu To launch the On-Screen Display (OSD) menu, or to access the list of items / options of a menu item. For more information, see Accessing the OSD menu. To exit or return to the OSD main menu. 4 Exit To turn the monitor on or off. 5 Solid white light indicates the monitor is turned on Power button and functioning normally. Blinking white light indicates (with power-status light) the monitor is in power save mode.
Using the On-Screen Display (OSD) menu Accessing the OSD menu NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the button to display the OSD main menu.
Icon Menu and Submenus Brightness/ Contrast Description Use this option to control the brightness or contrast settings. Dell 24 Monitor Brightness / Contrast Auto Adjust 75% Input Source 75% Color Display Menu Personalize Others Dell 27 Monitor Brightness / Contrast Auto Adjust 75% Input Source 75% Color Display Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min.
Auto Adjust Use this option to activate automatic setup and adjust menu. Dell 24 Monitor Brightness / Contrast Auto Adjust Input Source Color Display Menu Personalize Others Dell 27 Monitor Brightness / Contrast Auto Adjust Input Source Color Display Menu Personalize Others The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjust allows the monitor to self-adjust to the incoming video signal.
Input Source Use the input source menu to switch between the different video signals that may be connected to your monitor.
HDMI Push to select the HDMI input source when using HDMI connector. Auto Select Select Auto Select to scan for available input signals. Reset Input Source Select this option to restore default input source. Color Use color to adjust the color setting mode.
Set the screen about 20~28 inches (50~70 cm) from your eyes. Blink frequently to moisten or lubricate your eyes. Take regular 20-minute breaks every two hours. Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks. Perform stretches to relieve tension in the neck/arm/back/ shoulders during the breaks. Movie: Loads color settings ideal for movies. Game: Loads color settings ideal for most gaming applications. Warm: Increases the color temperature.
Input Color Format Allow you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI cable. YPbPr: Select this option if your DVD player supports only YPbPr output.
Saturation This feature can adjust the color saturation of the video image. Use or to adjust the saturation from 0 to 100. to increase the monochrome appearance of the Press video image. Press image. to decrease the colorful appearance of the video NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset Color Reset your monitor color settings to the factory settings. Display Use the display to adjust image.
Dell 27 Monitor Brightness / Contrast Aspect Ratio Auto Adjust Horizontal Position Input Source Vertical Position Color Sharpness Display Pixel Clock Menu Phase Personalize Dymanic Contrast Wide 16:9 50 Others Dell 27 Monitor Brightness / Contrast Auto Adjust Response Time Input Source Reset Display Normal Color Display Menu Personalize Others Aspect Ratio Horizontal Position (VGA input only) Vertical Position (VGA input only) Sharpness Adjust the image ratio to Wide 16:9, 4:3 or 5
Dynamic Contrast Allow you to increase the level of contrast to provide sharper and more detailed image quality. Press the NOTE: Dynamic contrast provides higher contrast if you select movie or game preset mode. Response Time Allow you to select between Normal (8 ms), Fast(5 ms). Reset Display Select this option to restore default display settings. Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen and so on.
Timer OSD hold time: sets the length of time, the OSD will remain active after the last time you pressed a button. or to adjust the slider in 1 second increments, Use from 5 to 60 seconds. Reset Menu Reset all OSD settings to the factory preset values. Personalize Allow you to choose a feature from Shortcut key 1, Shortcut key 2, Power Button LED or Reset Personalization, Preset Modes or Brightness/Contrast and set it as a shortcut key.
Others Dell 24 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset Personalize Others Dell 27 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset Personalize Others Display Info Press to display the information about the display.
SE2419HX: Dell 24 Monitor Brightness / Contrast Display Info Model: Dell SE2419HX Auto Adjust DDC/CI Input Source: HDMI Input Source LCD Conditioning Current: 1920x1080, 60Hz Color Service Tag Display Reset Others Menu Factory Reset Personalize Others SE2719H: Dell 27 Monitor Brightness / Contrast Display Info Model: Dell SE2719H Auto Adjust DDC/CI Input Source: VGA Input Source LCD Conditioning Current: 1920x1080, 60Hz Color Service Tag Display Reset Others Menu Factory Reset
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Off to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor.
LCD Conditioning Help reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. To start LCD Conditioning, select On.
Dell 27 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset Personalize Others 40 Reset Other Reset all settings under the Others setting menu to the factory default. Factory Reset Reset all settings to the factory default.
NOTE: Your monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD warning messages When the Dynamic Contrast feature is enabled (in Movie or Game preset modes), the manual brightness adjustment is disabled. SE2419H Dell 24 Monitor To allow manual adjustment of brightness, the Dynamic Contrast will be switched off.
SE2719H Dell 27 Monitor To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? Yes No SE2719H SE2719HX Dell 27 Monitor To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? Yes No SE2719HX Before the DDC/CI function is disabled, the following message is displayed. SE2419H Dell 24 Monitor The function of adjusting display setting using PC application will be disabled.
SE2419HX Dell 24 Monitor The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? Yes No SE2419HX SE2719H Dell 27 Monitor The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? Yes No SE2719H SE2719HX Dell 27 Monitor The function of adjusting display setting using PC application will be disabled.
When the monitor enters Power Save Mode, the following message appears. SE2419H Dell 24 Monitor Entering Power Save Mode. SE2419H SE2419HX Dell 24 Monitor Entering Power Save Mode. SE2419HX SE2719H Dell 27 Monitor Entering Power Save Mode. SE2719H SE2719HX Dell 27 Monitor Entering Power Save Mode.
If VGA or HDMI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state. SE2419H Dell 24 Monitor ? No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/SE2419H SE2419H SE2419HX Dell 24 Monitor ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.
SE2719H Dell 27 Monitor ? No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/SE2719H SE2719H SE2719HX Dell 27 Monitor ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/SE2719HX SE2719HX See Troubleshooting for more information.
Setting up your monitor Setting display resolution to 1920 x 1080 For best performance, set the display resolution to following steps: pixels by performing the In Windows 7: 1. Right-click on the desktop and click Screen Resolution. 2. Click the drop-down menu of the Screen Resolution and select 1920 x 1080. 3. Click OK. In Windows 8 or Windows 8.1: 1. Select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3.
Non-Dell computer In Windows 7: 1. 2. 3. 4. Right-click on the desktop and click Personalization. Click Change Display Settings. Click Advanced Settings. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.). 5. Refer to the graphic card provider website for updated driver (for example, www.AMD.com or www.NVIDIA.com). 6. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.
Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn on both your computer and the monitor. 2. Disconnect all video cables from the monitor.
SE2719H Dell 27 Monitor ? No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/SE2719H SE2719H SE2719HX Dell 27 Monitor ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/SE2719HX SE2719HX NOTE: This box also appears during normal operation, when the video cable is disconnected or damaged. 4. your computer and the monitor. If your monitor remains dark after you reconnect the cables, check your video controller and computer.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. 1 Label Description Button 1 1 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms Possible Solutions ∞ Ensure that the video cable connecting the monitor and the computer is properly connected and secure. ∞ Verify that the power outlet is functioning properly using any other electrical equipment. ∞ Ensure that the power button is pressed. ∞ Ensure that the correct input source is selected via the Input Source menu.
Synchronization problems ∞ Reset the monitor to factory settings ( Factory Reset). ∞ Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. ∞ Check for bent or broken pins in the video cable connector. ∞ Restart the computer in safe mode. Safety related issues ∞ Do not perform any troubleshooting step. ∞ Contact Dell immediately.
Possible Solutions Screen image is too small ∞ Check the Aspect Ratio setting in the Display settings OSD. ∞ Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor with the buttons on the bottom of the panel ∞ Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor. No input signal when user controls are pressed ∞ Check the signal source. Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard.
Appendix Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.
Pin assignments D-Sub 15-pin connector Pin Number Signal Assignment 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 DDC +5 V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock Appendix | 57
Pin assignments HDMI 19-pin connector Pin Number 58 Signal Assignment 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
