Owner's manual

Getting Help 59
• Dell Marketing and Sales e-mail addresses
[e-mail]
(Asian/Pacific countries only)
[e-mail] (Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous , and use your e-mail address as your password.
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can
go to
support.dell.com , or you can call the automated order-status service.
A recording prompts you for the information needed to locate and report on
your order. See the contact information for your region.
Dell Enterprise Training
Dell Enterprise training is available; see www.dell.com/training for more
information. This service may not be offered in all locations.
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip available when you call. See the contact information for your
region.
Product Information
If you need information about additional products available from Dell, or if you
would like to place an order, visit the Dell website at
www.dell.com . For the
telephone number to call to speak to a sales specialist, see the contact
information for your region.
book.book Page 59 Monday, September 15, 2008 2:47 PM