Owner's manual

6 Contents
7 Troubleshooting . . . . . . . . . . . . . . . . . . . 49
BIOS Boot Order . . . . . . . . . . . . . . . . . . . . . 49
General Problems
. . . . . . . . . . . . . . . . . . . . 49
Physical Disk Related Issues
. . . . . . . . . . . . . . 50
Configuration Utility Error Messages
. . . . . . . . . . 51
BIOS Error Messages
. . . . . . . . . . . . . . . . . . 52
A Updating the Firmware . . . . . . . . . . . . . 55
Firmware Update Utility . . . . . . . . . . . . . . . . . 55
B Getting Help . . . . . . . . . . . . . . . . . . . . . . 57
Obtaining Assistance . . . . . . . . . . . . . . . . . . 57
Technical Support and Customer Service
. . . . . 58
Online Services
. . . . . . . . . . . . . . . . . . . 58
Automated Order-Status Service
. . . . . . . . . . 59
Dell Enterprise Training
. . . . . . . . . . . . . . . . . 59
Problems With Your Order
. . . . . . . . . . . . . . . . 59
Product Information
. . . . . . . . . . . . . . . . . . . 59
Returning Items for Warranty Repair or Credit
. . . . . 60
Before You Call
. . . . . . . . . . . . . . . . . . . . . . 60
book.book Page 6 Monday, September 15, 2008 2:47 PM