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28 Dell Compellent Storage Center Management Pack 3.0 for Microsoft SCOM 2012/R2 Best Practices
6 Troubleshooting
This section provides tips and resources to help identify and resolve common issues with the WMI
Provider, Enterprise Manager, SCOM, and SQL server.
6.1 Troubleshooting the WMI Provider installation
The WMI Provider is the first place to investigate when objects are not being discovered by the
Management Pack. The following steps will ensure proper operation of the WMI Provider.
1. Ensure the WMI Provider has been marked for discovery.
a. Select the Allow discovery of this provider from the Dell Storage Management Pack for
System Center Operation Manager check box in the Dell Storage WMI Provider Configurator
tool.
2. Test the connection(s) to the Provider Data Collectors.
a. Click Test Connection in the Dell Storage WMI Provider Configurator tool to validate the
connection settings for each of the defined Data Collectors.