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Technical Advisories
The Dell Trusted Device agent is part of the Dell SafeBIOS product portfolio. The Trusted Device agent includes BIOS
Verification, Image Capture, and BIOS Events & Indicators of Attack.
BIOS Verification provides customers with affirmation that devices are secured below the operating system, a place where IT
administrator visibility is lacking. It enables customers to verify BIOS integrity using an off-host process without interrupting the
boot process. After the Trusted Device agent runs on the endpoint, a pass or fail result (0 or 1) displays in some of these
locations:
Web browser
Command-line
Registry entry
Event Viewer
Logs
BIOS Events & Indicators of Attack enables administrators to analyze events in the Windows Event Viewer that may indicate
bad actors targeting BIOS on enterprise endpoints. Bad actors change BIOS attributes to gain access to enterprise computers
locally or remotely. These attack vectors can be monitored then mitigated through the BIOS Events & Indicators of Attack
features' ability to monitor BIOS attributes.
Contact Dell ProSupport
For questions or concerns with the Dell Trusted Device agent, go to chat support.
Call 877-459-7304, extension 4310039 for 24x7 phone support for your Dell product.
Also, online support for Dell products is available at dell.com/support. Online support includes drivers, manuals, technical
advisories, FAQs, and emerging issues.
Be sure to help support quickly connect you to the right technical expert by having your Service Tag or Express Service Code
available when you call.
For phone numbers outside of the United States, see Dell ProSupport International Phone Numbers.
New Features and Functionality v2.10
The Trusted Device agent now detects additional Indicators of Attack.
URLs in text resources have been updated.
The following platforms are now supported by BIOS Events & Indicators of Attack:
Latitude 9410
Latitude 5310
Latitude 5410
Latitude 3311
Latitude 9410 2-in -1
Latitude 9510
Latitude 9510 2-in-1
Latitude 7210 2-in-1
Latitude 5310 2-in-1
Latitude 5510
Latitude 7310 2-in-1
Latitude 3510
Latitude 3410
Latitude 3310 2-in-1
Latitude 3310
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