Users Guide

Troubleshooting | 21
DDM may not work with below monitors:
• Dell monitor models earlier than year 2013 and D-series of Dell monitors. For more
information see www.dell.com/support/monitors.
• Gaming monitors using Nvidia-based G-sync technology
• Virtual and wireless displays do not support DDC/CI
• Some early models of DP 1.2 monitors, it may be necessary to disable MST/DP 1.2 using
the monitor OSD
If your PC is connected to the Internet, you will be prompted to upgrade to a newer version of
DDM when it is available. It is recommended to download and install the latest DDM application.
You may also check for new version by right clicking on DDM icon while pressing and holding
‘shift’ key.