Reference Guide

Table Of Contents
If the PSA completes successfully, the following message appears on your screen: No problems have been found with this
system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you
want to continue? (Recommended).
Press <y> to continue if you are experiencing memory issue, otherwise press <n> to finish the test.
If the ePSA completes with errors, the following message appears on your screen: Testing completed. One or more errors
were detected.
The Event Log tab in the Status window displays the errors that occurred during the ePSA tests.
Beep codes
Your computer may emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep
code, identifies a problem. If this occurs, note the beep code and contact Dell for assistance.
NOTE: Some of the beep codes mentioned in the table below may not apply to your computer.
Table 12. Beep codes and possible problems
Beep codes Possible problems
One Possible system board failureBIOS ROM checksum failure.
Two No RAM detected
NOTE: If you installed or replaced the memory module, ensure that the memory module is
seated properly.
Three Possible system board failureChipset error
Four RAM read/write failure
Five Realtime Clock failure
Six Video card or video controller failure
Seven Processor failure
NOTE: This beep code is supported for computers with Intel processor only.
Eight Display failure
52 Troubleshooting