Setup Contents Use Troubleshooting . WIRELESS TV SOUND SYSTEM Owner’s Manual .
Contents Setup Introduction Before your begin System requirements Network requirements Controller requirements Getting to know your HEOS HomeCinema Front panel of soundbar Control of soundbar Back panel Subwoofer Placing your HEOS speaker Placing your HEOS HomeCinema Wall-Mounting Powering your HEOS speaker Getting the HEOS app Setting up your first HEOS HomeCinema Adding more HEOS devices Adding wired speakers Adding wireless HEOS devices Use Troubleshooting 5 6 6 6 7 8 10 11 12 14 15 15 17 18 18 19 20
Contents Setup HEOS account What is a HEOS account? Why do I need a HEOS account? Signing up for a HEOS account Changing your HEOS account Playing from streaming music services Adding a music service Changing music service settings Listening to the same music in multiple rooms Grouping rooms Ungrouping rooms Grouping all rooms (party mode) Ungrouping all rooms Using the now playing queue Play Now Play Now & Replace Queue Play Next Add to End of Queue Rearranging the now playing queue Deleting songs from t
Contents Setup Use Updating your system Advanced features Wireless performance Pairing the soundbar and subwoofer Power management Power modes Quick Start Mode Deep Standby Off Basic troubleshooting No sound No subwoofer sound, sound interrupted, or noise occurring Distorted sound from the HEOS HomeCinema Trouble teaching HEOS HomeCinema remote control commands Television speakers keep getting turned back up My speaker won’t connect to my network using the audio cable Music cuts out or delays sometimes I
Contents Setup Use Troubleshooting Status LED Appendix Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product. NOTE 0 THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. For latest information, please visit http://www.HEOSbyDenon.
Contents Setup Use Troubleshooting Status LED Appendix Before your begin NOTE 0 If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices”. System requirements Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements. o Network requirements Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home.
Contents Setup Use Troubleshooting Status LED Appendix o Controller requirements . . You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements 0 iOS version 8.0 or later 0 iPhone® 4S or newer 0 iPad® 2 or newer 0 iPod touch® (5th generation) or newer Android Minimum Requirements 0 Android OS version 4.
Setup Contents Use Troubleshooting Status LED Appendix Getting to know your HEOS HomeCinema Unpack your speaker from the box and verify that the following items are included: HEOS HomeCinema Soundbar (Soundbar) QUICK STRT HEOS HomeCinema Subwoofer (Subwoofer) GUIDE Quick Start Guide HDMI cable . 3.
Setup Use Troubleshooting Status LED IR blaster Feet Power cords Non-skid adhesive pads for Soundbar Non-skid adhesive pads for Subwoofer Wall mount Template . Contents NOTE 0 Please use the power supply and power cord included in the box for your device.
Contents Setup Use Troubleshooting . o Front panel of soundbar q w A Remote control sensor This receives signals from the remote control unit. (v p. 16) B Status LED Please refer to the “Status LED table” for LED color and state meaning. (v p.
Contents Setup Use Troubleshooting o Control of soundbar . q w A Volume up/down buttons (+, –) Adjusts the HEOS device’s volume level up or down. B Mute button (:) Mutes or unmutes the HEOS device’s volume.
Contents Setup Use Troubleshooting Status LED Appendix o Back panel q t e i y w r u o . Q0 Q1 Q2 Q3 A IR OUT Used to connect the supplied IR Blaster. E COAXIAL IN Used to connect to television's coaxial digital audio. B Power Input (AC IN) Used to connect the external power supply (v p. 18). F OPTICAL IN Used to connect to television's optical digital out. C HDMI IN Used to connect to the HDMI equipment with an HDMI cable.
Contents Setup Use Troubleshooting Status LED o . Q0 Q1 Q2 Q3 I USB port Used to connect USB storage devices. L Connect Button (CONNECT) Used for Wi-Fi setup (v p. 64). J Bluetooth button (V) Used in the Bluetooth pairing settings (v p. 33). M Connect in Status LED Indicates the status of this unit (v p. 67). K Pair Button (PAIR) Used to re-pair with subwoofer (Pre-paired at the factory.
Contents Setup Use Troubleshooting Status LED o Subwoofer . q A Power Input (AC IN) Used to connect the external power supply. B Status LED C Pair Button (PAIR) Used to re-pair with soundbar (Pre-paired at the factory.
Contents Setup Use Troubleshooting Status LED Appendix Placing your HEOS speaker You can place your HEOS speaker anywhere you want to enjoy great sounding music. Please follow these simple guidelines when determining where to place your speaker… 0 The HEOS speaker must be within range of your wireless network. 0 Place the speaker across the room from where you will be listening, as close to ear level as possible. 0 The HEOS speaker is not waterproof.
Contents Setup Use Troubleshooting Status LED Appendix Place the wireless subwoofer anywhere in the room. For the best sound, place the subwoofer near a wall or corner, within 6 meters of the soundbar, and on the same side of the room as the soundbar. The wireless subwoofer range is 8 meters. Wireless subwoofer can be positioned vertically or horizontally. Attach the supplied non-slip stickers to the subwoofer. NOTE . .
Contents Setup Use Troubleshooting o Wall-Mounting Status LED Appendix NOTE The HEOS HomeCinema soundbar can be wall-mounted using the integrated keyhole mounts. A mounting template can be found in the product carton. Using a level, position and tape the template to the wall in the desired location. Install hardware* using the template as a guide and then remove the mounting template from the wall. Connect the audio and power cables prior to mounting the soundbar on the wall.
Setup Contents Use Troubleshooting Status LED Appendix Powering your HEOS speaker Connect the power cord included in the box to the back of the speaker and the plug to a wall outlet. The speaker is capable of automatically switching between 100 - 240 V. Subwoofer . Soundbar Getting the HEOS app . The HEOS app is the heart of the HEOS experience.
Contents Setup Use Troubleshooting Status LED Appendix Setting up your first HEOS HomeCinema Once you have placed your HEOS HomeCinema in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS HomeCinema for music playback. This involves following a few simple steps to get the speaker connected to your existing home network: Caution 0 DO NOT connect the Ethernet cable if you are connecting your HEOS HomeCinema to a wireless network.
Setup Contents Use Troubleshooting Status LED Appendix Adding more HEOS devices The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 HEOS devices to your HEOS system.
Contents Setup Use Troubleshooting Status LED Appendix Using your HEOS HomeCinema for TV Once you have your HEOS HomeCinema connected to your television and the HEOS app installed on your mobile device, it’s easy to start enjoying your television sound. “Setup Assistant” can be re-executed when changing the TV connection. (v p.
Contents Setup Use Troubleshooting o Disable your television’s speakers When the connection to the TV is the same as 3) – 4), disable your television’s built-in speakers when using HEOS HomeCinema. Usually, this is done with an on-screen setup menu on your television. Look for an “Audio” or “Sound” sub-menu, and a “Speakers Off”, “Disable Speakers”, “External Speakers” or similar menu item. Some televisions have a switch on the rear panel to disable the built-in speakers. Setup Audio TV Speaker Off .
Contents Setup Use Troubleshooting 1) Playing HDMI (ARC) - Best choice 2 3 4 Appendix Television rear panel Soundbar HDMI IN HDMI INPUT (ARC) If your television has an ARC (audio return channel) HDMI connector, connect it to the HDMI output of the HEOS HomeCinema. This will provide the best sound and several other benefits. HDMI OUT (ARC) TO TV Connect your television with an ARC (audio return channel) HDMI connector to the HDMI OUT (ARC) on your HEOS HomeCinema using the included HDMI cable.
Contents Setup Use Troubleshooting 2) Playing HDMI (without ARC) - Better choice Soundbar HDMI INPUT 3 4 5 HDMI IN COAXIAL IN OPTICAL IN HDMI OUT (ARC) TO TV Connect your television with an HDMI connector to HDMI OUT (ARC) on your HEOS HomeCinema using the included HDMI cable. AUX IN HDMI Control . Audio Television rear panel Soundbar Connect your television to your HEOS HomeCinema using either an included digital optical cable or a digital coaxial cable (not included).
Contents Setup Use Troubleshooting 3) Playing digital optical input - Good choice 2 3 4 Appendix Television rear panel DIGITAL AUDIO OPTICAL OUTPUT A digital optical cable connection from the television also provides excellent sound. Soundbar COAXIAL IN OPTICAL IN AUX IN Connect your television with an optical output to the OPTICAL IN on your HEOS HomeCinema using the included Digital Optical cable. .
Contents Setup Use Troubleshooting 4) Playing digital coaxial input - Good choice DIGITAL AUDIO COAXIAL OUTPUT 4 Soundbar COAXIAL IN OPTICAL IN Connect your television with an optical output to the COAX IN on your HEOS HomeCinema using an “RCA” type cable (not included). AUX IN Select “TV” from the music tab. . 2 3 Appendix Television rear panel Another way to supply a digital audio signal to the HEOS HomeCinema.
Contents Setup Use Troubleshooting Status LED Appendix Connecting HEOS HomeCinema to your HDMI equipment Inputs HEOS HomeCinema - HDMI OUT.. Connect an HDMI device such as a Blu-ray player to the HDMI IN terminal on your HEOS HomeCinema. HEOS HomeCinema - HDMI In HEOS HomeCinema - Optical In HDMI equipment rear panel HEOS HomeCinema - Coaxial In HDMI OUTPUT Playlists History Inputs Favorites HEOS HomeCinema - AUX In Soundbar HDMI IN .
Contents Setup Use Troubleshooting Appendix o Adjusting sound mode Listening to TV Audio You can select the sound mode either “MOVIE” or “MUSIC”. The movie mode deploys HEOS HomeCinema's maximum processing for the “biggest” possible sound on action films or other large-scaled content. The music mode widens the “soundstage” somewhat for a more enveloping, involving sound. Once you have connected your HEOS HomeCinema to your TV, and setup the TV input you are ready to enjoy sound from your TV. (v p.
Contents Setup Use Troubleshooting Status LED Appendix Using your HEOS HomeCinema for music Once you have your HEOS device connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different on every HEOS devices or the same music perfectly synchronized on all HEOS devices.
Contents Setup Use Troubleshooting Status LED Appendix Playing music stored on your mobile device Listening to radio The HEOS system includes access to more than 100,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main “Music” menu and browse among the 100,000 stations neatly organized into popular categories and select a station that appeals to your mood.
Contents Setup Use Troubleshooting Playing music from your networked PC or NAS 3 Appendix PC Audio signal Select “Music Servers” from the “Music” tab. Select the name of your networked PC or NAS (Network Attached Storage) server. Browse the music on your PC/NAS and select something to play. .
Contents Setup Use Troubleshooting Playing music from a USB device 1 2 3 4 Status LED Audio signal Insert a FAT32 formatted USB device into the USB port on the back of the HEOS speaker. Select “USB Music” from the Music tab. Select the name of your HEOS speaker. Browse the music on your USB device and select something to play. NOTE . 0 It may take several minutes for the name of your HEOS device to appear in the “USB Music” list if you have a large number of files on your USB device.
Contents Setup Use Troubleshooting Status LED Appendix Playing music from Bluetooth device o Pairing the HEOS device with your Bluetooth devices 1 2 3 Audio signal Activate the Bluetooth setting on your mobile device. Press and hold the Bluetooth button (V) located on the back of the HEOS HomeCinema for 3 seconds and release the button when you see a pattern of two green flashes on the status LED. Select “HEOS HomeCinema” from the list of available Bluetooth devices.
Contents Setup Use Troubleshooting Status LED Playing music from the AUX input The sound from the audio device can be played directly on the selected speaker or digitized and sent over your network to other speakers. 1 Audio signal Connect an audio device with a 3.5 mm stereo audio output to the AUX input on your speaker using the included 3.5 mm stereo audio cable. When a stereo audio cable is connected to AUX IN, the source automatically switches to Inputs.
Contents Setup Use Troubleshooting If you connected external audio source components to any of your HEOS speakers AUX inputs, you can rename the default input names to describe the actual source or hide any inputs that are not being used. 2 3 4 Appendix o Changing the name of the AUX inputs Managing AUX inputs 1 Status LED Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu. Select “Music Sources”. 1 2 3 Select “Name”.
Contents Setup Use Troubleshooting Managing your phone Your smartphone or tablet can be hidden if it does not need to be in the “Music Sources” menu. 1 2 3 4 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu. Select “Music Sources”. Select “This iPhone/iPod/iPad/Phone”. Toggle “This iPhone/iPod/iPad/Phone” to OFF to prevent the service logo from appearing on the main “Music” menu.
Contents Setup Use Troubleshooting Status LED Appendix o Changing your HEOS account HEOS account 1 2 o What is a HEOS account? A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password. 3 4 o Why do I need a HEOS account? With the HEOS account you just have to enter your music services login names and passwords one time. This allows you to easily and quickly use multiple controller apps on different devices.
Contents Setup Use Troubleshooting Status LED Appendix o Changing music service settings Playing from streaming music services 1 2 A music service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from. For more information about which services are available in your area please visit http://www.HEOSbyDenon.
Contents Setup Use Troubleshooting Listening to the same music in multiple rooms Status LED Appendix Rooms Rooms Drag one room into another to group them Drag one room into another to group them Dining Dining The HEOS system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 HEOS devices to your HEOS system.
Contents Setup Use Troubleshooting o Ungrouping rooms 2 Press and hold your finger on room that you want to remove from the group. Appendix Rooms Rooms Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Drag it out of the group and lift your finger. Song Name 1 Living Living Song Name 2 Music will stop playing in the room you dragged out of the group but will continue playing in any remaining rooms.
Contents Setup Use Troubleshooting o Grouping all rooms (party mode) Rooms You can easily group 16 rooms together into Party Mode by using a “pinch” gesture. Drag one room into another to group them Dining 1 Appendix Rooms Drag one room into another to group them Dining+Living+... Song Name 1 Song Name 1 Place two fingers on the screen over the list of rooms. Living Quickly pinch your two fingers together and release.
Contents Setup Use Troubleshooting o Ungrouping all rooms You can easily ungroup all of your rooms and exit Party Mode by using a “spread” gesture. 2 Appendix Rooms Rooms Drag one room into another to group them Drag one room into another to group them Dining Song Name 1 Place two fingers close together on the screen over list of rooms. 1 Dining Song Name 1 Living Dining Song Name 2 Quickly spread your two fingers apart from each other and release.
Contents Setup Use Troubleshooting Status LED Appendix Using the now playing queue HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio” or “station” type streams). This feature works similarly to how a jukebox works. You select something to play (a song, album, playlist or even your entire music collection) and add it to the “Queue”.
Contents Setup Use Troubleshooting Rearranging the now playing queue 3 4 Appendix Deleting songs from the play queue Once you have songs lined up in your queue, you might want to rearrange the order or remove some songs: 1 2 Status LED You can remove songs one at a time from the Now Playing Queue: 1 2 Tap the “Now Playing” tab. Tap the Queue d icon in the upper right corner of the screen. 3 4 5 Tap the Pencil e icon to enter Edit mode.
Contents Setup Use Troubleshooting Deleting all songs from the play queue 3 Appendix Saving playlists You can remove all of the songs from the Now Playing Queue: 1 2 Status LED You can save the Now Playing Queue as a HEOS Playlist that you can recall later. The new playlist will be available from the Playlists button on the “Music” tab on every controller app connected to your HEOS system. Tap the “Now Playing” tab. 1 2 Tap the Queue d icon in the upper right corner of the screen.
Contents Setup Use Troubleshooting Status LED Appendix o Deleting station from the HEOS favorites Using the favorites Inserts the item into the queue after the currently playing track and plays the selected item immediately. HEOS uses a "HEOS Favorites" to line up station you want to start play quickly the favorite stations. Station can be selected from online music sources such as "Radio" or "Station" type streams. "HEOS Favorites" will display a list of the stations of various services.
Contents Setup Use Troubleshooting Status LED Appendix AirPlay function Music files stored on your iPhone, iPod touch, iPad or iTunes can be played on this unit via the network. Playing songs from your iPhone, iPod touch or iPad NOTE If you update your “iPhone/iPod touch/iPad” to iOS 4.2.1 or later, you can stream music stored in your “iPhone/iPod touch/iPad” directly to this unit. 0 The screen may differ depending on the OS and software versions.
Contents Setup Use Troubleshooting Playing iTunes music with this unit 1 2 Install iTunes 10, or later, on a Mac or Windows PC that is connected to the same network as this unit. Start iTunes and click the AirPlay icon to select the main unit. . [Example] iTunes 3 Choose a song and click play in iTunes. The music will stream to this unit.
Contents Setup Use Troubleshooting Status LED Appendix Making speaker adjustments You can adjust specific settings for each of your HEOS HomeCinema in your system: 1 2 3 Changing the wireless network connection Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu. 1 2 Select “My Devices” to display a list of your HEOS devices. 3 Select the HEOS HomeCinema you want to adjust. 4 Changing the name 1 2 3 Select “Name”.
Contents Setup Use Troubleshooting Changing the equalizer and subwoofer level 1 2 Status LED Appendix Adjusting the audio quality Selects the transcoding option for rebroadcasting audio from one HEOS device to another HEOS device (or group of devices) across the network. When set to “Normal”, high bit rate audio sources originating from the first device (such as AUX input, WAV, FLAC and PCM) will be transcoded to ensure the highest level of reliability for the audio stream. Select “EQ”.
Contents Setup Use Troubleshooting Adjusting the status light brightness 1 2 Appendix Changing the TV connection “Setup Assistant” can be re-executed when changing the TV connection. Select “Status Light”. 1 2 3 Adjust the brightness up or down or set the slider to the OFF position to completely disable the status light. Locating the Soundbar 1 Status LED Select "Setup Assistant". Turn on your TV. Select which input you want to use to connect your TV.
Contents Setup Use Troubleshooting Controlling your HEOS HomeCinema 2 3 Appendix TV Sound Grouping HEOS HomeCinema can be operated using the remote control unit of the TV. 1 Status LED Set when you want to play TV audio or external input audio from this unit through a different HEOS device. 1 Select “Remote Control”. The setup below is not required when device control by HDMI is active. (A check mark will be displayed by “HDMI CEC” in this case) Select “TV Sound Grouping”.
Contents Setup Use Troubleshooting The Wireless Power Savings feature saves power by turning off power to the wireless radio inside the HEOS device when the device is connected to an Ethernet network. If you disconnect the Ethernet cable from the HEOS device, Wireless Power Saving will automatically turn off and the wireless radio will turn on so that the HEOS device can be discovered over your wireless network.
Contents Setup Use Troubleshooting Viewing technical details about the HEOS device. Select “Advanced”. 1 2 3 Select “FIRMWARE UPDATE” tab. n Update status Manually check for a firmware upgrade. n Allow updates 3 ON (Default): Allows updates OFF: Does not allow updates Appendix o About o Firmware upgrade 1 2 Status LED Select “Save Settings” to apply the new settings or “Cancel Changes” to revert to the previous settings. 54 Select “Advanced”. Select “ABOUT” tab.
Contents Setup Use Troubleshooting Status LED Appendix Updating your system HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. Follow the instructions on the screen to update the HEOS device and/or your controller App. 1 2 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu. Select “Software Update”.
Contents Setup Use Troubleshooting Status LED Appendix Advanced features There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps: 1 2 Wireless performance Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu. You can check the wireless connection status of your HEOS device.
Contents Setup Use Troubleshooting Pairing the soundbar and subwoofer The subwoofer and soundbar are paired at the factory. However if the communication is interrupted, follow this procedure. 1 Press the “PAIR” Button on the subwoofer until the Status LED flashes blue. The soundbar power is turned on. 2 Press the “PAIR” Button on the back of the soundbar. The Status LED on the subwoofer will be solid blue. n Status LED Amber LED: Subwoofer is not paired to soundbar.
Contents Setup Use Troubleshooting Status LED Appendix Power management Power modes o Quick Start Mode n AUX IN HEOS device automatically enters "Quick Start Mode" to save power in the following cases. This unit will automatically resume to full power whenever the device is selected and playing music. The status LED dims when the mode is switched to Quick Start Mode. After around 20 minutes of no operation after AUX cable is disconnected.
Contents Setup Use Troubleshooting o Deep Standby The device also has the ability to automatically enter “Deep Standby” whenever the wired or wireless network connection is removed for more than 60 minutes in "Quick Start Mode". The front panel LED will turn off during Deep Standby. To “wake” a HEOS HomeCinema from Deep Standby, 0 Press the volume or mute buttons. 0 Input audio signal to Optical/Coaxial.
Contents Setup Use Troubleshooting Status LED Appendix Basic troubleshooting No sound Solution Refer to Page 0 Is HEOS HomeCinema’s volume turned up? (Don’t laugh; we do this one ourselves all the time.) - 0 Is HEOS HomeCinema muted (if so, the front LED is slowly blinking.).
Contents Setup Use Troubleshooting Status LED Appendix Distorted sound from the HEOS HomeCinema Solution Refer to Page 0 If the signal source is a volume-controlled output, turn it down a couple of steps from maximum. - 0 Check the signal source to be sure the distortion is not originating there. - 0 If HEOS HomeCinema’s volume is set to its maximum, turn it down a few steps.
Contents Setup Use Troubleshooting Status LED Appendix My speaker won’t connect to my network using the audio cable Solution Refer to Page 0 Make sure your mobile device is connected to your wireless network before setting up your speaker. 19 0 Alternatively, you can connect your speaker to your network router using the included Ethernet cable.
Contents Setup Use Troubleshooting Status LED Appendix I hear a delay when using the external input with my TV Solution Refer to Page 0 If you are connecting the External input with your cable or satellite box for enjoying TV audio through multiple HEOS devices, - 0 You can avoid this delay by listening only to the device which is directly connected to the set top box. - you may hear a delay between when you see someone speak and when you hear the audio.
Contents Setup Use Troubleshooting Status LED Appendix Connecting to a WPS network Solution Refer to Page If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS wireless speaker can optionally connect to your network using the “Push Button” method by following these steps: Wi-Fi Protected Setup™ is trademarks of Wi-Fi Alliance. 1. 2. 3. 4. 6 Press the WPS button on your router. Within 2 minutes, rapidly press the Connect button 3 times (within 2 seconds of each press).
Contents Setup Use Troubleshooting Status LED Appendix Restoring the speaker to factory defaults Solution Refer to Page Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed at the factory. Caution – 0 All settings will be erased and the software will likely be downgraded! To restore your HEOS speaker to the factory defaults, unplug the power cable from the back of the HEOS speaker.
Contents Setup Use Troubleshooting Status LED Appendix Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.
Contents Setup Use Troubleshooting Status LED Appendix Status LED table Soundbar Device Operation Front LED Action Rear LED Action No AC power or Deep Standby . . Off Description (off) (off) Booting . Plug in . (off) (blink) Ready-Configured and connected to your network . On . (off) (solid) . Not Connected to your network .
Contents Setup Device Operation Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action Connecting to your network . Change Network Use . (off) (blink) . Not connected . (solid) (solid) . Connect button was pressed . (blink) (blink) . Cable connection is OK .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action . Connecting to your network . (off) (blink) Configured and connected to your network . Setup . (off) (solid) . Error . (solid) (solid) . Updating .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action . Rebooting . (off) (blink) Update . Ready-Configured and connected to your network . (off) (solid) . Soft reset - Clear user settings . (solid) (fast blink) Reset . .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action . Rebooting . (off) (blink) Reset . Ready-Not Configured . (solid) (solid) . Firmware Error . (off) (slow blink (NOT fade)) Errors . .
Contents Setup Device Operation Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action Network Error . Errors Use . (solid) (solid) . Volume Change . (off) (quick blink) . Mute . (off) (slow blink) . a WPS session is active .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action . WPS connected . (solid) (for 3 sec. solid) WPS . WPS time-out . (solid) (for 3 sec. solid) . Quick Start Mode . (off) (dimmed solid) Power Management . .
Contents Setup Use Troubleshooting Status LED Appendix Subwoofer Device Operation Description Rear LED Action . Paired (solid) . Pairing (blink) Not paired .
Setup Contents Use Troubleshooting Status LED Appendix Supported file types and codecs Frequency Sample Rate File Extension Codec Bit Rates 32/44.1/48 88.2/96/176.4 192 kHz 16/24 bit wav PCM 32 kHz 44.1 kHz 48 kHz 16 bit mp3 MPEG-1 Audio Layer 3 CBR/VBR 32 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit m4a aac AAC-LC 48 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit wma wma9 CBR CBR:48 - 192 kbps 44.1/48 88.2/96/176.4 192 kHz 16/24 bit flac flac --- 44.1/48 88.2/96/176.
Contents Setup Use Troubleshooting Specifications Speaker specifications o Soundbar Wireless LAN Network type: Used frequency range: General Wireless Technology: Operating temperature: Power supply: Power consumption in Quick Start Mode: * Power consumption in Deep Standby Mode: * Max Analog Input: Conforming to IEEE 802.11a/b/g/n 2.4 GHz, 5 GHz 5.8 GHz frequency hopping 41 °F - 95 °F (5 °C - 35 °C) AC 100 – 240 V, 50/60 Hz 4.5 W (Wi-Fi) 4.3 W (Ethernet) 4.4 W (USB) 4.2 W (Bluetooth) 4.
Contents Setup Use Troubleshooting Status LED Appendix Dimensions Unit : in. (mm) 40 1/8 (1018) . Weight: 6 lbs 13 oz (3.
Contents Setup Use Troubleshooting o Subwoofer General Wireless Technology: Operating temperature: Power supply: Power consumption: Power consumption in Quick Start Mode: 5.8 GHz frequency hopping 41 °F - 95 °F (5 °C - 35 °C) AC 100 – 240 V, 50/60 Hz 75W 0.76 W Dimensions Unit : in. (mm) 13 1/16 (332) . 12 1/4 (311) 6 7/8 (172) Weight: 14 lbs 9 oz (6.6Kg) For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Use Troubleshooting Status LED Appendix Information . Trademarks . "Made for iPod," "Made for iPhone," and "Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Setup Use Troubleshooting . Contents . Google Play and the Google Play logo are trademarks of Google LLC. . App Store is a trademark of Apple Inc., registered in the U.S. and other countries. . Amazon, Kindle, Echo, Alexa, Dash, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by D&M Holdings Inc. is under license.
Contents Setup Use Troubleshooting Status LED Appendix License n LGPL o License information for the software used in the unit Open Source Used ffmpeg glibc libmms About GPL (GNU-General Public License), LGPL (GNU Lesser General Public License) License This product uses GPL/LGPL software and software made by other companies. After you purchase this product, you may procure, modify or distribute the source code of the GPL/LGPL software that is used in the product.
Contents Setup Use Troubleshooting n e2fsprogs-libs-1.40.8/lib/uuid Status LED Appendix n expat-2.0.1 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. 1.
Contents Setup Use Troubleshooting n getopt Status LED Appendix n jQuery http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ Copyright (c) 1987, 1993, 1994 The Regents of the University of California. All rights reserved. Copyright 2014 jQuery Foundation and other contributors http://jquery.
Contents Setup Use Troubleshooting Status LED Appendix n libtar-1.2.11 n libpcap-1.4.0 Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth All rights reserved.
Contents Setup Use Troubleshooting n mDNS 320.10.80 Status LED Appendix n mongoose The majority of the source code in the mDNSResponder project is licensed under the terms of the Apache License, Version 2.0, available from:
Contents Setup Use Troubleshooting n openssl-1.0.0d Status LED Appendix THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Contents Setup Use Troubleshooting n portmap-6.0 Status LED Appendix n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. z All rights reserved. z Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: z BSD License: z Copyright (c) 2005-2011 Paul Hsieh z All rights reserved.
Contents Setup Use Troubleshooting n rl78flash 2000.3.1 Status LED Appendix n sqlite 2003.5.7 License ======= The MIT License (MIT) Copyright (c) 2012 Maxim Salov SQLite Copyright SQLite is in the Public Domain All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
Contents Setup Use Troubleshooting n strlcpy.c , v1.11 Status LED Appendix n tinyxml 2002.4.3 z Copyright (c) 1998 Todd C. Miller www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. z Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
Contents Setup Use Troubleshooting n Tremor Status LED Appendix n zlib http://wiki.xiph.org/index.php/Tremor Copyright (c) 2002, Xiph.org Foundation Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: http://www.zlib.net/ zlib.h -- interface of the 'zlib' general purpose compression library version 1.2.
Contents Setup Use Troubleshooting n The Spotify software is subject to third party licenses found here: www.spotify.
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