User guide
Protocol Plus Owner’s Manual ABOUT THIS MANUAL
Version 2 7
Copyright © 2010 by Despatch Industries.
All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any
means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and
retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.
Danger!
Only fully-trained and qualified personnel should setup and
maintain this equipment. Improper setup and operation of this
equipment could cause an explosion that may result in
equipment damage, personal injury or possible death.
The information in this document is not intended to cover all possible conditions and
situations that might occur. The end user must exercise caution and common sense when
installing or maintaining Despatch Industries products. If any questions or problems
arise, call Despatch Industries at 1-888-DESPATCH or 1-952-469-5424.
1.2. Manufacturer & Service
The Protocol Plus™ controller is a proprietary controller designed by Despatch
Industries.
Despatch has specialized in thermal processing for over 100 years. Technical expertise
gained over those years helps provide innovative solutions to critical applications in
vertical markets and cutting edge technology worldwide. Despatch products are backed
by a drive for long-term customer satisfaction and a strong sense of responsibility. The
worldwide network of factory-trained Service Professionals is available to support your
Despatch equipment. From full service preventive maintenance to routine repair and
certified calibration and uniformity, the Despatch service network is positioned to
respond to your business needs. Our service programs are customized to meet your
specific needs using our Advantage Service Assurance Program (ASAP). For more
information on ASAP, visit www.despatch.com.
Global Headquarters
Contact
Service & Technical
Support
Despatch Industries
8860 207th Street
Lakeville, MN 55044
USA
International/Main: 1-952-469-5424
US toll free: 1-888-337-7282
Fax: 1-952-469-4513
info@despatch.com
www.despatch.com
Service: 1-952-469-8230
US toll free: 1-800-473-7373
Service @despatch.com