User's Manual

22
A-DV54
EN
troubleshooting
Problem Probable Cause Remedy
The display
shows a device
fault.
An error has occurred in the
device and requires servicing.
Contact your home care provider
for service.
Symptoms of
OSA have
recurred.
1. Air filter may be occluded.
2. Sleep apnea condition has
changed.
1. Clean or replace the air filter
and relocate device away from
drapes and other dusty surfaces.
2. Contact your physician.
Your skin
becomes
irritated where
the mask
touches your
face.
1. Headgear is too tight or
improperly adjusted.
2. Your mask may not be
properly sized or is not the
most appropriate shape for
you.
1. Loosen the headgear to reduce
the contact pressure on your
face.
2. Contact your physician or home
care provider.
Dryness of
throat or nose.
Inadequate humidity. 1. Add a DeVilbiss DV5 Heated
Humidifier.
2. Increase the heater setting on
the humidifier.
Condensation of
water is
collecting in the
hose causing a
gurgling noise.
1. Your humidification setting is
too high.
2. The room temperature
fluctuates from higher to
lower levels through the
night.
Reduce the humidifier heater
setting and/or increase the
temperature of the room.
Air from flow
generator seems
to be too warm.
1. The air filter(s) is/are dirty.
2. The air inlet port is blocked.
3. The room temperature is too
high.
4. The IntelliPAP is located near
a heater.
1. Refer to the Cleaning section for
instructions on filter
maintenance.
2. Unblock the air inlet.
3. Reduce the room temperature.
4. Locate the device away from
the heat source so the air
being drawn into the device is
at room temperature.
If the problem persists contact
your home care provider.
Nasal, sinus or
ear pain,
possibly with
runny nose.
You may have a reaction to air
flow pressure.
Discontinue use and contact your
physician.