Use and Care Manual
ENGLISH
15
TROUBLESHOOTING
DANGER: To reduce the risk of serious personal injury, turn unit off, remove safety key, and remove battery
packs before making any adjustments or removing/installing attachments or accessories. An accidental start-
up can causeinjury.
If you have any questions or comments about this or any
DeWALT
tool, call us toll free at:
1-800-4-
DeWALT
(1-800-433-9258).
PROBLEM SOLUTION
Mower doesn’t run when bail
handle isactivated
• Check to make sure safety key has been installed and is fully seated and that
button on switch housing is being completely depressed before pulling
bailhandle.
• Release bail handle to turn mower off. Remove safety key and battery packs,
turn mower over and check that blade is free toturn.
• Check that the battery cavity is free of debris and is connectedproperly.
• Have batteries been fully charged? Press state of chargebutton.
Motor stops whilemowing • Release bail handle to turn mower off. Remove safety key and battery packs.
Turn mower over and check that blade is free toturn.
• Raise cutting height of wheels to highest position and startmower.
• Check that the battery cavity is free of debris and is connectedproperly.
• Have batteries been fully charged? Press state of chargebutton.
• Avoid overloading the mower. Slow down the cutting pace, or raise the
cutheight.
Mower runs but cutting
performance is unsatisfactory, or
does not cut entirelawn
• Have batteries been fully charged? Press state of chargebutton.
• Release bail handle to turn mower off. Remove safety key and battery packs.
Turn mower over and check:
- Blade for sharpness - Keep bladesharp.
- Deck and discharge chute forclogging.
• Wheel height adjustment may be set too low for grass condition. Raise
cuttingheight.
Mower is too hard topush • Release bail handle to turn mower off. Remove safety key and battery packs.
Raise cutting height to reduce deck drag on grass. Check each wheel for
freerotation.
Mower is abnormally noisy
andvibrates
• Release bail handle to turn mower off. Remove safety key and battery packs.
Turn mower on side and check blade to ensure it has not been bent or
damaged. If blade is damaged, replace with a
DeWALT
replacement blade. If
the underside of the deck is damaged, return mower to a
DeWALT
Authorized
servicecenter.
• If there is no visible damage to the blade and the mower still vibrates:
Release bail handle to turn mower off. Remove safety key and battery packs.
Disassemble entire blade assembly as described in the Removing and
Installing Blade section. Remove any debris and clean each piece. Replace each
piece as described in the Removing and Installing Blade section. If mower still
vibrates, return the mower to an authorized
DeWALT
authorized servicecenter.
Mower not picking up clippings
withbag
• Chute clogged. Release bail handle to turn mower off. Remove safety key and
battery packs. Clear chute of grassclippings.
• Raise cutting height of wheels to shorten length of thecut.
• Bag full. Empty bag moreoften.