User`s guide

Dialogic

System Release 6.0 PCI for Windows

Release Update, Rev 62 — January 30, 2008 45

Dialogic Corporation

RTF Logging

With this release, Runtime Trace Facility (RTF) configuration and logging are only

available for users who have administrator privileges. The RTF Manager will not run

unless this condition is met.

In order for user applications to be able to generate RTF logs, the application must be run

as an administrator. This can be accomplished either by right-clicking the application icon

and selecting “Run As Administrator,” or by applying a manifest to the application

indicating that administrator rights are required.

Physical Address Extension

This release does not support systems running Windows with Physical Address Extension

(PAE). The installation will warn when PAE is detected on the host machine. The user

must disable PAE for proper Dialogic

System operation before any attempt to configure

or start boards in the system.

1.5 Dialogic

DM3 Media Channel Reset Capability

(Stuck Channel Recovery)

With the Service Update, whenever a media channel gets into a “stuck” state, there is a

way to recover that channel without having to restart the application or redownload the

board.

Note: A stuck channel is defined as a failure where the host application is unable to recover the

channel and no further media operations are possible on that channel until the application

is restarted or (in some cases) the board is redownloaded.

1.5.1 Feature Description

It has been observed, in rare occasions with high-density applications and high-load

systems, that media channels have become stuck and no further processing would take

place until the application is restarted or (in some cases) until the board is redownloaded.

This feature provides new API functions in the Dialogic

Voice library and in the Dialogic

Continuous Speech Processing (CSP) library that enable the application to recover from

the stuck channel and return it to an idle and usable state.

Note: Not all stuck channels are recoverable. Also, not all errors are stuck channel errors. See

Section 1.5.3, “Restrictions and Limitations”, on page 53 for more information.

Supported Boards

All Dialogic

Media Span Boards support this media channel reset feature, namely

Dialogic

DM/V, DM/V-A, DM/V-B, and DM/IP Boards.