User`s guide

Dialogic
®
System Release 6.0 PCI for Windows
®
Release Update, Rev 62 — January 30, 2008 81
Dialogic Corporation
function is complete, a slight delay occurs before hearing the dial tone. With the Service
Update, this delay has been reduced by 12%.
1.21 Enhanced Diagnostics
The Service Update provides several new and enhanced diagnostics features. The
following sections introduce some of the new features:
• PSTN Diagnostics (pstndiag)
• Status Monitor (statusmon)
• New Dialogic
®
Diagnostics Management Console
• New Runtime Trace Facility (RTF) Manager
Note: Java Runtime Environment (JRE) version 1.5 or later must be installed on your system in
order to run the new diagnostics tools.
1.21.1 PSTN Diagnostics (pstndiag)
The PSTN Diagnostics tool (pstndiag) is a utility for diagnosing and troubleshooting call
control issues on public switched telephone network (PSTN) connections.
The pstndiag tool has a graphical user interface (GUI). When you start the tool, a tree
view of all installed Dialogic
®
DM3 Boards is displayed. The view can be expanded to
show the lines (trunks) on each board and the channels on each line. At each level (board,
line, channel), different diagnostics activities can be launched, for example:
• At the board level, you can display board configuration (board name, board number,
number of lines, number of channels per line, and signaling type). You can also launch
the statusmon tool. (The new statusmon tool is described in Section 1.21.2, “Status
Monitor (statusmon)”, on page 82.)
• At the line level, you can launch the lineadmin tool to put lines in/out of service,
generate transmit alarms, enable/disable various types of loopbacks, and report
bipolar violations, consecutively errored seconds, frame errors, and other saturation
alarms.
• At the channel level, you can launch the phone tool to perform call control operations.
You can also trace all call related activity on a given channel and store it in a columnar
format based on timestamp deltas.
Running the PSTN Diagnostics Tool
To run the new version of pstndiag, enter the command:
• pstndiag -j
(The previous version of the tool is still supported and can be run by entering the
command
pstndiag without the -j.)