COMSPHERE 6700 SERIES NETWORK MANAGEMENT SYSTEM USER’S GUIDE Document No.
Copyright 1999 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Paradyne Corporation, 8545 126th Ave. N.
Contents About This Guide 1 3 ix ix xi xii COMSPHERE 6700 Series Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . NMS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software and Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware and Software Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Devices Supported . . . . . . . . . . . . . . . . . . . . .
Contents 4 Configuration Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Common Configuration Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Action Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Network Elements . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Displays Displays Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displays Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conventions and Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Map . . . . . . . . . . . . . . . .
Contents 6 Statistics iv Statistics Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User Defined Titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 7 Device Management Device Management Window Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . Device Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Device Management Menu Commands . . . . . . . . . . . . . . . . . . . . . . . . Device Management Window Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 8 Dial Function Dial Function Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Selecting a Local Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 Setting Up a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 9 Firmware Download Firmware Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 13 Hard Disk and System Recommendations Hard Disk and System Recommendations Overview . . . . . . . . . . . . . . . . . 13-1 Hard Disk Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1 Functional Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1 Sample Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2 Start-Up and Ongoing Requirements . . . . . . . . . . . .
Contents B Record and Device Locks What are Record and Device Locks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Record Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Device Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing and Unlocking Active Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Procedure . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide Document Purpose and Intended Audience This guide describes how to install and use the COMSPHERE 6700 Series Network Management System (NMS). You must have a basic understanding of modems and their operation, be knowledgeable about data communications, and familiar with Microsoft Windows terminology and conventions. Document Summary 6700-A2-GY31-70 Section Description Chapter 1 Introduction. Provides an overview of NMS, NMS features and requirements. Chapter 2 Installation.
About This Guide x Section Description Chapter 10 Reports. Provides information on using Reports to generate standard reports such as alert history, device and network configuration, device configuration options, network hierarchy, and alert control. Chapter 11 Session. Provides information on using Session to change users without disturbing any open NMS windows, logging off NMS while keeping the main program in memory, or shutting down NMS. Chapter 12 Platform/Network Performance Monitor.
About This Guide Product-Related Documents Document Number Document Title 3000-A2-GA31 COMSPHERE 3000 Series Carrier Installation Manual 3550-A2-GB91 COMSPHERE 3550 Series Data Service Units, Models 3510 and 3511, User’s Guide 3610-A2-GB46 COMSPHERE 3600 Series Data Service Units, Models 3610 and 3611, User’s Guide 3610-A2-GB48 COMSPHERE 3600 Series Data Service Units, Models 3610 and 3611, Time Division Multiplexer, Multichannel Multipoint, and Digital Bridge Options, Supplement 3610-A2-GB49 CO
About This Guide Reference Documents xii Document Number Document Title 90000001F Digi ClassicBoard 4, 8, and 16 Installation Guide 92000527B Digi ClassicBoard Windows 95, Windows 3.
Introduction 1 COMSPHERE 6700 Series Overview The COMSPHERE 6700 Series Network Management System (NMS) provides network management for COMSPHERE 2400, 3550, 3600, 3800, and 3900 Series devices operating in dial and leased-line applications throughout your network. From a single personal computer (PC) workstation, the NMS supports up to 4,095 modems (devices) within a network. The NMS operates in the Microsoft Windows graphic environment.
Introduction Software and Hardware Description NMS is an icon and menu-driven system that provides easy access to all network functions on the Main Menu bar. It is supplied on 3.5″ high-density disks for NMS installation. NMS follows basic Windows conventions. NMS operates on any customer-provided 386/486 PC capable of using Windows in the 386 enhanced mode. Refer to Hardware and Software Prerequisites for additional information.
Introduction Table 1-1. Configuration for Networks with More Than 512 Local Devices Number of Local Devices Processor Memory 513 to 1024 486 (66 MHz) 16 Megabytes 1025 to 1536 486 (90 MHz) 16 Megabytes 1537 to 2048 Pentium (133 MHz) 32 Megabytes Table 1-2 presents additional minimum requirements for Dial devices running in using call statistics. An SVGA accelerator must also be installed. Table 1-2.
Introduction Before You Get Started This section outlines the steps necessary for a first time installation and explains the purpose of each major NMS section. First-Time Installation " Procedure For a first-time installation, the following events need to occur: 1. Install the database and application software and at least one device-type feature. Software installation instructions are in Chapter 2, Installation. 2. Connect the PC to the devices.
Introduction NMS Functions The NMS software is divided into easy-to-use subsections. Configuration: Used to set up and maintain user-supplied network information. Defined within Configuration are the system requirements, network element names, contact personnel, phone numbers, locations, device options, facilities, and alert requirements. See Chapter 4, Configuration. Displays: Provides several different views of the network, to graphically show its health.
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Installation 2 Installation Overview This chapter provides procedures for COMSPHERE 6700 Series NMS installation. Before you install the software, verify that you have met the recommended hardware and software as outlined in Hardware and Software Prerequisites in Chapter 1, Introduction. COMSPHERE 6700 Series NMS Software Package Please check that your COMSPHERE 6700 Series NMS package contains the following: One set of 3.5″ 1.44 MB disks containing the NMS database software One set of 3.5″ 1.
Installation Installing NMS The NMS software is supplied on 3.5″, 1.44 MB disks. Copy the original master disks and use the duplicates as working disks for normal operations. After duplication, store the master disk set in a secure area. When performing the installation procedures, several windows present questions about the computer and the type of installation to be performed. Follow the directions on the screen and select the appropriate answers.
Installation 4. Choose OK. The Welcome window appears. NOTE: Window borders in Windows 3.1, Windows 95, and Windows NT differ. Example window borders in this document will vary. 5. Choose Continue. The Product Information window appears. 6. Choose Yes. The Destination Directory window appears. The Destination Directory window allows you to place the NMS software into a specific directory. A single directory within a single partition is required.
Installation 7. Enter a subdirectory location or choose the default setting C:\PCNMS. 8. Choose Continue. The Directory Does Not Exist window appears. 9. Choose Yes to create the directory. The Confirmation window appears. 10. Choose Install to confirm the installation of the NMS software into the specified directory. The Communication Port window appears. NOTE: If you are upgrading your software rather than performing a new installation, skip this step and go on to Step 12.
Installation 11. Select the desired communication port, then choose Continue. The Serial Number and Key Number dialog box appears. 12. Enter the Serial Number and Key Number listed in your software license agreement. 13. Choose Continue. The Node Identification dialog box appears. 14. In the Node Name field, enter a unique name for this node, up to 15 characters in length. 15. Choose OK. The Completion Status window appears.
Installation 16. When prompted, insert the next disk and choose OK. When all disks are installed, the Update System Files dialog box appears. 17. Choose Yes. The COMSPHERE 6700 folder is created and the Installation Completed! window appears. 18. Choose Reboot. Installing the NMS Application Software The following procedure refers to Drive A. Use the disk drive that is appropriate for your PC. Procedure 1. Insert Disk #1 into Drive A. 2.
Installation 4. Choose OK. The Welcome window appears. 5. Choose Continue. The Product Information window appears. 6. Choose Yes. The Destination Directory window appears.
Installation 7. Choose Continue. The Confirmation window appears. 8. Choose Install to confirm the installation of the NMS software into the specified directory. The Completion Status window appears. This window displays a bar indicating the percentage of completion for the current installation. In addition, the names of the files being installed appear above the bar until the installation is complete. 9. When prompted, insert the next disk and choose OK.
Installation Configuring NMS for TCP/IP Networks Use the Network Configuration application to customize your configuration for TCP/IP networks. For details on doing so, refer to the COMSPHERE 6700 Series Network Management System Network Configuration Guide. Refer to Appendix D, Data Input Sheets, for blank forms. Installing an NMS Feature The following procedure refers to Drive A. Use the disk drive that is appropriate for your PC. Procedure 1. Insert Disk #1 into Drive A. 2.
Installation 6. Choose Yes. The Destination Directory window appears. The Destination Directory window allows you to place the NMS software into a specific directory. A single directory within a single partition is required. 7. Enter a subdirectory location or choose the default setting C:\PCNMS. 8. Choose Continue. The Confirmation window appears. 9. Choose Install to confirm the installation of the NMS software into the specified directory. The Completion Status window appears.
Installation When the feature is installed, the Installation Completed! dialog box appears. 10. Choose OK to return to Windows. Repeat this procedure for any additional NMS features you want to install. 11. To start NMS, choose the NMS icon from the COMSPHERE 6700 Program Group window. Installing Cables and Connectors The NMS package includes a DB-25-S socket to 6-pin modular jack adapter. This adapter provides a connection from the computer’s serial port to the SDU.
Installation Using Intelligent Serial Boards NMS supports the DigiBoard 4-Port and 8-Port Intelligent Asynchronous Serial Communications boards. These boards add serial ports in addition to COM1 and COM2, and use an onboard 80186 processor to handle most of the overhead of serial communications, leaving the system processor more time to run applications. See your sales representative or computer supplier for information on how to order an intelligent serial board.
Start-Up 3 Logging Into NMS This chapter describes how to start and log into the COMSPHERE 6700 Series NMS. During installation of the NMS software, a group icon and program item icon are created. The group icon is labeled COMSPHERE 6700 and appears in the Program Manager window or Program Directory. The program item icon is labeled 6700 NMS and displays in the COMSPHERE 6700 group window. Procedure 1. Choose the COMSPHERE 6700 group icon in the Program Manager window.
Start-Up 2. Choose the 6700 NMS program item icon. The NMS Initialization window appears. As the software is initializing, the percentage complete bar shows the system’s progress. Once this is complete, the NMS Login window appears. Procedure 1. Type Paradyne, the supplied default user identification. 2. Press Tab. 3. Type PDN, the supplied default password. (The earlier versions of this software used ATT for the default password). 4. Press Enter.
Start-Up Terminating a Login To terminate the login at anytime during the login process, choose the Close command from the NMS Login window’s control menu box in the upper left-hand corner of the NMS Login window. The NMS Login window closes and NMS terminates. Main Menu After a successful login, the COMSPHERE 6700 Series NMS Main Menu window appears. This window provides access to all network management functions.
Start-Up The following is a brief description of the sub-menu functions: Displays allows you to monitor the health of the network, and provides direct access to a device’s front panel. Statistics allows you to access windows and functions that provide various statistical views of network connectivity. Config allows you to view and modify the configuration of both the device network and network management system.
Configuration 4 Configuration Overview This chapter describes how to set up your network for the first time and how to maintain it. Network configuration involves building your network database in three different areas: Network, Alerts and Events, and System.
Configuration For example, you must configure a cabinet before you configure the carriers in the cabinet. If you do not enter information in the recommended order, an NMS dialog box interrupts your configuration procedure to ask you to enter the missing information. If you provide information that does not currently exist, NMS creates it. As an example, configuring a carrier before configuring a cabinet results in the following: NMS requires that a Cabinet name be entered.
Configuration When you are ready to set up your network, select Config from the Main Menu. The Config pull-down menu commands are described below: Network describes personnel contacts and network elements. Alerts and Events defines alert reporting parameters. System sets system attributes and options, and identifies the system’s users. Call Security sets VF passwords and security control.
Configuration Table 4-1. Common Action Commands from Configuration Menus (2 of 2) Action Commands Change Name Functions Procedures Changes the network element’s name throughout the network database. 1. Access an existing element name on the input form. 2. Choose Change Name. 3. Enter the new name in the dialog box. 4. Choose OK. Print Print All Prints configuration information currently stored in the database for all but Contact List, Device Options and Device Groups.
Configuration Configuring Network Elements To configure network elements for the NMS database, select Config from the Main Menu and then choose Network. Complete the configuration data input forms to add data to the network database. Use the Action commands (Table 4-1) to save, change, delete, clear, or print configuration information or to change the name of the network element.
Configuration NOTE: To change an existing contact name in the contact list without changing the supporting information, use the Change Name command from the Action menu. Changing the contact name without using the Change Name command (such as editing the field and then using the Save command) creates a new contact list record if the entry is a new name, or it changes the supporting information of an existing contact name. 4.
Configuration Procedure 1. Select Config from the Main Menu. 2. Choose Network from the Config menu. 3. Choose Sites from the Network cascading menu. The Site Configuration input form appears. 4. Enter the following information in the fields on the Site Configuration input form by either: — Using the selection list button to the right of the field to access existing field entries, or — Typing the information in the field, then pressing Tab.
Configuration A dialog box appears asking for the following map placement information. Country: Use the selection list button to select the site’s country. Telephone: Enter the telephone number, including the area code, if the site is in the United States or Canada (maximum 20 characters). Enter the city code if the site is not in the United States or Canada. 7. Choose OK to place the site on the Network Map.
Configuration 4. Enter the following information in the fields on the Cabinet Configuration input form by either: — Using the selection list button to the right of the field to access existing field entries, or — Typing the information in the field, then pressing Tab. Cabinet Name: A required field that must be unique to all other network element names in the network (maximum 15 characters). A cabinet houses up to six carriers which can contain up to 16 devices each.
Configuration Choose a local device name to have the local device dial the distributive devices. The telephone number assigned to the cabinet is used to dial the distributive devices. The remote dial modem must be attached to the CC-IN port. When using a device to dial, all devices in the distributive cabinet must be on the same control channel as the dialing device. For example, if the dialing device’s address is 1/16, then all the devices in the distributive cabinet must be on control channel 1.
Configuration 4. Enter the following information in the fields on the Carrier Configuration input form by either: — Using the selection list button to the right of the field to access existing field entries, or — Typing the information in the field, then pressing Tab. Carrier Name: A required field that must be unique to all other network element names in the network (maximum 15 characters). A carrier can hold up to 16 devices.
Configuration Completing the Device Configuration Input Form Device Configuration commands allow you to create, change, delete, or print device configuration information used to specify a device’s location. To create or change a device configuration, complete the Device Configuration input form by entering information in the appropriate fields. Use the Action commands (Table 4-1) to complete configuration. You can also place the device on the Network Map using the Action menu.
Configuration Example of a Device Configuration Input Form for Model 3611 DSU Carrier Example of a Device Configuration Input Form for Model 3821Plus Modem 6700-A2-GY31-70 July 1999 4-13
Configuration 5. Enter the following information in the fields on the Device Configuration input form by either: — Using the selection list button to the right of the field to access existing field entries, or — Typing the information in the field and pressing Tab. Model: Required when a new device is entered. Select a model from the displayed list. Device Name: A label (maximum 15 characters) that is unique to the network. Selecting the Device Name button gives you access to the Selection Browser.
Configuration Serial Number: An optional field containing a unique manufacturing number (maximum 8 numeric characters) found on the device. If the device is a control device, or a leased tributary device, NMS will update this information for all active devices if this field is left empty. Circuit Name: The name of the circuit as assigned by your local carrier (maximum 25 characters). Dialing Phone Number: The complete telephone number (maximum 40 alphanumeric characters) used to access the device.
Configuration Carrier: Required only if the device is a carrier card. Each carrier name (maximum 15 characters) must be unique to all other network element names. A carrier can hold up to 16 devices. If a new carrier name is entered, NMS prompts inquiring if the new name may be added to the NMS database. Example: TPA-001 Carrier Slot: Required only if the device is a carrier card. The carrier slot is a number (1 through 16, left to right) that specifies the device’s position in the carrier.
Configuration Configuring Device Options Device options are resident in the device when it is installed in the network. (Refer to the device’s installation/operations manual for a description of device options.) Using Device Options commands, you can upload these device options from a device, change the device options, then download the new device options to the device through NMS.
Configuration Table 4-2. Action Commands Accessed from Device Options (2 of 2) Action Commands Upload From Device Functions Procedures Allows you to display device options from a device that you select. 1. Choose Upload From Device. 2. Choose Device Name. 3. Select a device. 4. Select one of the Device Option Areas. 5. Select one of the device option groups. 6. Choose Upload. Download To Device Sends device options information from a Device Options Area to the device(s) that you select. 1.
Configuration Procedure 1. Select Config from the Main Menu, or select the Device Options icon in the toolbar and go on to Step 5. 2. Choose Network from the Config menu. 3. Choose Devices from the Network cascading menu. 4. Choose Device Options from the Devices cascading menu. 5. Choose Action from the Device Options menu. 6. From the Action menu, choose Read From User File if you want to display the device options from a selected User File. 7.
Configuration File Name: Use the selection list button on the Read From User File window to access an existing file name. A file name identifies the User File you created that holds a specific configuration of device options. 8. Choose OK to start the read from user file function and to display the Device Options Configuration input form. Or, choose Cancel to cancel the function.
Configuration Comparing Device Options Use the Compare Device Options command from the Device Options Action menu to match one set of device options with another. The comparison displays as a side-by-side view of the two sets of device options. Those device options that differ are highlighted in yellow. If you print the comparison, an asterisk (*) prints next to the value in the Right Column that differs from the value shown in the Left Column.
Configuration 7. Select an option button in the Left Column to choose one of the following: Device: Selecting this button activates the Left Device list box. Use the Device Names button to access the Selection Browser. Refer to Device Selection in Appendix A, NMS Windows Conventions. Select a device and the device options area from the list box to compare the device options of the selected device. User File: Selecting this button activates the File Name field.
Configuration Those values in the Right Column that do not match the values in the Left Column are highlighted in yellow. If no data is available for the column, capital Xs are automatically inserted. 10. To print the device options comparison, choose Print from the Action menu. An asterisk (*) is printed next to the value in the Right Column that differs from the values shown in the Left Column.
Configuration 5. Enter the following information in the fields on the Device Poll List input form: Device Name: A label (maximum 15 characters) that is unique to the network. Selecting the Device Name button gives you access to the Selection Browser. Refer to Device Selection in Appendix A, NMS Windows Conventions, for additional information on using the Selection Browser. The device must be configured as a leased device.
Configuration 10. Choose OK to apply these changes to the Tributary Devices list in the Device Poll List window. The Device Poll List Selection dialog box closes. 11. Choose Activate to change all selected devices in the Tributary Device list box to an active status upon download. Choose Skip to change all selected devices in the Tributary Device list box to a skip status upon download. 12. Choose Action from the Device Poll List input form menu bar. 13.
Configuration 2. Choose Configure. The Device Address Name dialog box appears. 3. Type a unique device name in the Device Name field for the address shown. 4. Choose OK. The device is added to the device profile. The device address is removed from the list shown in the Non-Configured Devices window. NOTE: It is recommended that you complete the device profile with other pertinent information such as site, contacts, etc.
Configuration 4. Choose Phone Directory from the Devices cascading menu. The Phone Directory input form appears. 5. Choose Device Name and select a name from the device selection list. If the device already has a Phone Directory, go to Step 6. If you are creating a new Phone Directory, go to Step 8. 6. Choose Action from the Phone Directory menu. 7. Choose Upload From Device from the Action menu. The current device Phone Directory appears. 8.
Configuration Setting Change Configuration Notification The Configuration Notification command allows you to create an alert anytime a user modifies a device from the front panel. Also use this command to disable this feature. Procedure 1. Select Config from the Main Menu. 2. Choose Network from the Config menu. 3. Choose Devices from the Network cascading menu. 4. Choose Configuration Notification from the Devices cascading menu. The Device Configuration Notification input form appears. 5.
Configuration Modifying a Poll List The Poll List Modification command allows you to suspend or activate a local device configured within NMS. Configuration information recorded in the database is not affected. Procedure 1. Select Config from the Main Menu. 2. Choose Network from the Config menu. 3. Choose Devices from the Network cascading menu. 4. Choose Poll List Modification from the Devices cascading menu. The Modify Poll List input form appears. 5.
Configuration Configuring a Facility Facility Configuration commands allow you to create, change, delete, or print information used to specify the type of facility on the circuit. Procedure 1. Select Config from the Main Menu. 2. Choose Network from the Config menu. 3. Choose Facilities from the Network cascading menu. The Facilities Configuration input form appears. 4. Enter the following information in the fields on the Facilities Configuration input form.
Configuration Configuring a Device Group A device group is a user-defined category that identifies a set of devices. Creating a device group provides you easier access to a device when you use the Selection Browser (see Device Selection in Appendix A, NMS Windows Conventions). You may want to group devices that have similar characteristics, such as geographic location (Southern Region) or functional type (control modems).
Configuration NOTE: The other fields appearing on this form consist of enhancements provided by the Security Manager feature. This feature is documented in the COMSPHERE 6700 Series Network Management System Security Manager Feature Supplement. The list of devices currently in the device group you selected appears in the lower portion of the Device Groups Configuration input form. 5.
Configuration 5. Select a value in the following three fields for each alert: Alert Priority: Describes the severity level of the alert. Select either Critical, Major, or Minor. Duration Filter (secs): Select a number between 0 and 300 seconds to define the amount of time NMS waits to report the alert. Refer to Range Field in Appendix A, NMS Windows Conventions, for details on using this field.
Configuration Configuring Alert Controls for a Device Alert Controls – Device commands allow you to change or print configuration data used to specify alert reporting parameters. Any device that does not have a specific alert control configuration uses the alert controls for the device model. Procedure 1. Select Config from the Main Menu. 2. Choose Alerts and Events from the Config menu. 3. Choose Alert Controls – Device from the Alerts and Events menu. A window displays with a Device Name button. 4.
Configuration Configuring Hunt Groups The Hunt Group command allows you to configure the amount of time NMS uses to determine when a busy connect alarm should be created. Procedure 1. Select Config from the Main Menu. 2. Choose Alerts and Events from the Config menu. 3. Choose Hunt Group from the Alerts menu. The Hunt Group Configuration input form appears. 4.
Configuration Comments: Optional field for additional information (maximum 40 characters). Assigned Devices: Select the Devices button to access the Device Selection List dialog box and build a list of devices for this hunt group. A device can only be assigned to one hunt group. Refer to Device Selection in Appendix A, NMS Windows Conventions, for additional information on using the Selection Browser. 5.
Configuration Procedure 1. Select Config from the Main Menu. 2. Choose Alerts and Events from the Config menu. 3. Choose Alert Beeper from the Alerts and Events menu. The Alert Beeper Configuration input form appears. 4. Enter the following information in the fields on the Alert Beeper Configuration input form by either: — Using the selection list button to the right of the field to access existing field entries, or — Typing the information in the field, then pressing Tab.
Configuration Comments: An optional field for additional alert beeper information (maximum 40 characters). Dialing Device: An optional field that identifies the name of a local device that will be used to dial the beeper numbers. If no device is selected, the first available idle device is used. 5. Choose Selected Alerts to display the Select Beeper dialog box which allows you to associate alerts with this beeper number. 6.
Configuration 10. Select a box by clicking with the left mouse button, or select a group of boxes by clicking and dragging the mouse to include desired boxes in a selection rectangle. Also, you can select a day of the week. A dark gray box indicates ON, while a light gray box indicates OFF. Individual boxes toggle ON or OFF. For a group in a rectangular selection box, the value is set to the inverse of the value of the box in the top left corner.
Configuration Table 4-5.
Configuration Configuring VF Threshold The Threshold command allows you to upload/download VF threshold values to an APL device, and read/write these same values to a file. The threshold values determine when a VF threshold has reached an unacceptable level to cause an alert. Procedure 1. Select Config from the Main Menu. 2. Choose Alerts and Events from the Config menu. 3. Choose Thresholds from the Alerts and Events menu. The Device Model drop-down list box appears. 4. Select the desired device model.
Configuration 6. Choose one of the commands from the Action menu (see Table 4-6). Table 4-6. Action Commands (Device Options) Action Commands Functions Procedures Read Threshold File 1. Choose Read Threshold File. Allows you to display threshold values from a file that you select. 2. Select a file name. 3. Choose OK. Write Threshold File Saves the threshold values from the Edit Area to a file name that you select or create. 1. Choose Read Threshold File, or choose Upload Thresholds. 2.
Configuration Configuring System Attributes and Options To configure the system attributes and options, choose Config from the Main Menu and then choose System. From the System cascading menu, you can define the operational criteria for NMS using the following commands: System Options.
Configuration Procedure 1. Select Config from the Main Menu. 2. Choose System from the Config menu. 3. Choose System Options from the System menu. The System Options input form appears. 4. Select the check box to the left of one or more of the following fields, then make your selection in the number range fields: Collect Alert History: Select the check box if you want NMS to record all alerts in an alert history file. The alert history can then be displayed or printed via the Alert History Report.
Configuration Print Alerts: Select the check box if you want NMS to spool alerts to a file and print them on a regular basis. Use the number range fields to select the number of alerts you want printed per page (Default = 55) and the number of hours between alert printouts (Default = 24). The system prints when the selected number of alerts is reached, or according to the time interval you select even if the number of reported alerts is fewer than specified for a page.
Configuration NOTE: NMS always adds records to the end of the file. Therefore, rename the statistical file prior to processing the records. A new file is then generated. 5. Choose Save or one of the other commands from the Action menu (See Table 4-1). The sequence of fields within a call statistics file are shown in Table 4-7. Table 4-7.
Configuration The disconnect reason codes are shown in Table 4-8. Table 4-8.
Configuration Defining NMS Users User Profile commands allow you to define the NMS users and their system privileges. A user who has the User Profile privilege can assign or change User IDs, passwords, and system privileges for all other users on NMS. Users without the User Profile privilege can change only their own User ID, password, and comments. Procedure 1. Select Config from the Main Menu. 2. Choose System from the Config menu. 3. Choose User Profile from the System cascading menu.
Configuration NOTE: The Call Security field appearing on this form consists of an enhancement provided by the Security manager feature. This feature is documented in the COMSPHERE 6700 Series Network Management System Security Manager Feature Supplement. User Profile: An NMS system privilege that allows you to define or change all user login information including User IDs, passwords and system privileges. NOTE: The User Profile privilege is for the administrator. 5.
Configuration Creating the Network Phone Book Phone Book commands allow you to list or change the telephone numbers used in NMS to contact personnel or to contact a specific device. You can access the telephone numbers in the Phone Book when you are configuring a device’s Phone Directory (see Configuring a Device Phone Directory on page 4-26) or when you are completing a call to a device (see Chapter 8, Dial Function ). Procedure 1.
Configuration Defining System Colors System Color commands allow you to choose the colors NMS displays to signal alert conditions, describe network status, and draw the Network Map. Use the commands in the Groups menu to access the color group to be changed. Table 4-9 describes the color groups found in the Groups menu and the elements in the color group that have colors assigned. Table 4-9.
Configuration Use the commands in the Action menu to save or reset the System Colors. NOTE: Security Events Colors consist of enhancements provided by the Security Manager feature. This feature is documented in the COMSPHERE 6700 Series Network Management System Security Manager Feature Supplement. Procedure 1. Select Config from the Main Menu. 2. Choose System from the Config menu. 3. Choose System Colors from the System cascading menu. 4. Choose Groups from the System Colors menu. 5.
Configuration NOTE: Not all monochrome printers interpret colors the same way. Printing color windows using a black and white printer may result in black text on a black background or white text on a white background. If this occurs, try changing the background colors to a light color (white) with everything contained in them dark. 8.
Configuration Speed: Identifies the communications speed in bps. This is always 1200. All diagnostics configurations must be 1200. Control Channel Address: The first field of the network address (1– 8). If the Multichannel feature is enabled, select the appropriate control channel from 1 through 8. Otherwise, 1 is the appropriate selection for this field. Time Out Value (Secs): The time out value for the COM port (1– 30 seconds). 5.
Configuration Use printer selection dialog for report output: Select this check box if you want the system to prompt with the Printer Selection dialog box (see Printer Selection in Appendix A, NMS Windows Conventions) for an alternative to the default printer whenever the Print command is used. NOTE: Select this option when the COMSPHERE 6700 NMS Multiuser feature is installed to allow each user to print to a desired printer. 4.
Configuration Procedure 1. Select Config from the Main Menu. 2. Choose System from the Config menu. 3. Choose VF Thresholds from the System menu. 4. Select a device model using the selection list button to the right of the Device Model field. The VF Thresholds input form appears with the following fields. VF Impairment: A line trait (impairment) reported by a device. Table 4-11 lists all the VF Impairments that NMS can report on.
Configuration Table 4-11. VF Impairments 6700-A2-GY31-70 VF Impairment Name Description Signal/Noise Ratio Expressed in decibels (dB), the ratio of the amplitude of the signal plus the noise to the amplitude of the noise. Phase Jitter (20–300 Hz) Expressed in degrees, the amount of phase difference (out-of-phase) between the transmitted carrier signal and the received carrier signal.
Configuration Units: The unit of measure for this impairment. dBm = decibels/milliwatt dB = decibels Hz = Hertz Ms = milliseconds Lower Limit: Not available for every impairment. Using the range field, select a value for the lower limit. Negative or positive numbers are allowed. The lower limit must always be less than the upper limit. Upper Limit: Not available for every impairment. Using the range field, select a value for the upper limit. Negative or positive numbers are allowed.
Displays 5 Displays Overview This chapter explains how to use the Displays menu to access commands that monitor the condition of your complete network or selected devices. The following monitors are available: Network Map Cabinet Monitor Distributive Cabinets Carrier Monitor Alert Monitor Alert Summary Hunt Group Event Monitor Front Panel NOTE: The Event Monitor is detailed in the COMSPHERE 6700 Series Network Management System Security Manager Feature Supplement.
Displays Displays Menu Use the Displays commands to monitor the health of the network by viewing color-coded icons representing network elements, locations, and alert status. Select Displays from the Main Menu and the Displays pull-down menu appears. Conventions and Icons Within the Displays’ monitors, icons and colors are used to show different status conditions. An icon needs to be selected before executing most commands from within Displays. The Displays icons are explained in Table 5-1.
Displays Table 5-1. Display Icons (2 of 2) Icon Name Description Carrier, selected Represents a selected carrier. Leased Line Mode Represents a device connected to a leased line in the Carrier Monitor. Dial Line Mode Represents a device connected to a dial line or a DBM installed on a DSU in the Carrier Monitor. Service Line Mode Represents a device connected to a service line in the Carrier Monitor. Busied Out Represents a busied out device in the Carrier Monitor.
Displays System Colors The colors used within Displays represent different alerts and items. Table 5-2 lists the alerts and items used in the Displays windows with the default color and a description. For additional information, see Defining System Colors in Chapter 4, Configuration. Table 5-2. Displays System Colors 5-4 Alert or Item Default Color Description Critical Alert, Unacknowledged Red Indicates a Critical Alert.
Displays Network Map The Network Map window provides various maps and hierarchical displays showing the condition (status) of all or part of the device network. Select Network Map from the Displays pull-down menu, or select the Network Map icon in the toolbar. The Network Map appears as two windows. On the top of the screen is the Geographic Map window, which uses icons and colors to show the conditions of the network. See Conventions on page 5-2 for listings showing the icons and colors used.
Displays Action Select Action from the Network Map menu bar to access the Action pull-down menu. H Acknowledge Alert Choose Acknowledge Alert from the Action pull-down menu to change all the alert statuses of the selected device(s) to the acknowledged state. The icon(s) color changes, reflecting the acknowledgment. This command is inactive (gray) unless an icon(s) is selected containing unacknowledged device alerts.
Displays H Zoom Out Choose Zoom Out from the Action pull-down menu to return to the previously displayed view. Each time you choose the Zoom Out command, the displayed view comes from the last in, first out buffer. See the Zoom In command. This command is inactive (gray) if the zoom in buffer is empty or the Geographic Map window is not the active window. H Select Default View Choose Select Default View from the Action pull-down menu to assign the default view.
Displays H Define User View Choose Define User View from the Action pull-down menu to assign the current view as one of the six user-defined views, or to delete an existing user view. Follow the procedure below. " Procedure 1. Ensure that the current view is the one desired to be defined as one of the user views. See the Zoom In and Zoom Out sections of this chapter for additional information on changing the view. 2. Choose Define User View from the Action pull-down menu.
Displays Commands Select Commands from the Network Map menu bar to access the Commands pull-down menu and the following commands. Device Management (DevMgt) Select DevMgt from the Commands pull-down menu to access the Device Management window. This menu is inactive (gray) unless a device or site containing a device is selected. All the devices currently selected appear in the device selection list. See Chapter 7, Device Management, for additional information.
Displays Unplaced Select Unplaced from the Network Map menu bar to access the Unplaced pull-down menu. The Unplaced commands allow you to select unplaced sites, hunt groups, or devices and locate them on the Geographic Map. The Unplaced menu is inactive (gray) if all the sites, hunt groups, and devices have locations in the network configuration. Choose Place Site from the Unplaced pull-down menu to place a site or hunt group on the current view.
Displays To place a device: Procedure 1. Choose Place Device from the Unplaced pull-down menu. A Place Device dialog box appears with a list box containing the unplaced devices. 2. Select a device from the list box. 3. Choose OK. 4. The dialog box closes and the mouse pointer changes to a device icon. Move the icon to the desired view location. 5. Click the left mouse button. The device is now placed and the device’s name is removed from the Unplaced Devices list box.
Displays To create or update device coordinates: Procedure 1. Choose Update Coordinates from the Unplaced pull-down menu. An Update Coordinates dialog box appears. 2. Enter the information: Country: Select the country from the drop down list box. Area/Exchange City Code: Enter six digits for North America (United States and Canada) and three digits elsewhere. Latitude: Computed by the move or place function as the number of degrees from the equator.
Displays Cabinet Monitor The Cabinet Monitor commands allow you to view the status of all carrier-mounted devices in a specific cabinet. Select Cabinet Monitor from the Displays pull-down menu. The Cabinet Monitor window appears using the alert colors. The following color schemes apply to this window. See System Colors on page 5-4 for more information on colors. H The cabinet frame is the same color as the highest alert color for all the carriers.
Displays Selecting the Cabinet or Carrier After ensuring that the displayed cabinet name is correct, select (make active) either the whole cabinet or one or more carriers. To select the displayed cabinet, click on the cabinet frame. The three horizontal bars (one on top and two on the bottom) and the two vertical bars (one on each side) that make the frame are shown with a thick dark outline. To select individual carriers, click anywhere within the carrier.
Displays Distributive Cabinets Use the Distributive Cabinets function to display the current status of all cabinets configured as distributive cabinets within the 6700 Series NMS. You can also use this command to open and close a distributive cabinet. NOTE: Close an open distributive cabinet before opening another one. Procedure 1. Click on the Distributive Cabinet icon on the Main Menu. The Distributive Cabinets Window appears. 2. Choose the arrow to the right of the Cabinets field.
Displays Carrier Monitor The Carrier Monitor commands allow you to view the status of all carrier-mounted devices, acknowledge and clear alerts, display information about a specific carrier or device, place a device into (or remove a device from) a busy state, and change a device’s connection to a service line.
Displays Selecting the Carrier or Device After ensuring that the displayed carrier name is correct, select (make active) either the whole carrier or one or more devices. For the Model 3821Plus modem, you can also select the position. To select all devices in the displayed carrier, click anywhere within the carrier, but not directly on any devices. The outside borders of the frame and each device appears with a thick dark outline. To select individual devices, click anywhere within the device.
Displays Table 5-5. Device Activity Codes Mnemonic Description (blank) Idle R Ring Indicate A Answering K Talk Mode H Off-Hook D Dialing r Remote ringing O Online B Dial Backup S Dial Standby Under each Device Activity box is a Device Configuration box. Displayed in each box is an icon indicating the configuration of the device. Refer to Icons on page 5-2 for additional information. At the bottom of the Carrier Monitor window is a list of the carrier devices (see page 5-16).
Displays Control Select Control from the Carrier Monitor menu bar to access the Control window. The Control pull-down menu appears listing the commands Make Busy, Remove Busy, Connect to Service Line, and Disconnect from Service Line. The Commands menu items are inactive (gray) unless one or more devices are selected. Make Busy Choose Make Busy from the Control pull-down menu to change the device configuration to Busied Out. The selected device(s) configuration icon changes to Busied Out.
Displays Information (Info) Select Info from the Commands menu to open an information dialog box. This menu is inactive (gray) unless one device or the entire carrier is selected. The dialog box that appears depends upon the current selection. The Device Information box appears for a single selected device. The Carrier Information dialog box appears when all devices in the carrier are selected. Legend Select Legend from the Commands menu to display the Legend window.
Displays Action Select Action from the Alert Monitor menu bar to access commands to acknowledge and clear alerts. The Action menu items are inactive (gray) unless an alert is selected. Acknowledge Alert Choose Acknowledge Alert from the Action pull-down menu to change all the alert statuses of the selected alert(s) to the acknowledged state. The alert(s) color changes, reflecting the acknowledgment. This command is inactive (gray) unless an unacknowledged alert(s) is selected.
Displays Commands Select Commands from the Alert Monitor menu bar to access the Device Management window or a device information dialog box. Device Management (DevMgt) Select DevMgt from the commands menu to access the Device Management window. This menu is inactive (gray) unless an alert(s) is selected. All selected devices appear in the device selection list. See Chapter 7, Device Management, for additional information.
Displays The Hunt Group Monitor window is a split window. The upper portion displays the menus Action, Control, and Commands, and a pictorial diagram of the Hunt Group. The lower portion displays a listing of information on all devices in the Hunt Group. Each device uses the appropriate alert color. If the device is either suspended or in inventory, the appropriate color will be used. See System Colors on page 5-4.
Displays Selecting the Hunt Group or Device After ensuring that the displayed Hunt Group name is correct, select (make active) either the whole Hunt Group or one or more devices. To select all devices in the displayed Hunt Group, click anywhere within the Hunt Group, but not directly on any devices. The outside borders of the frame and each device appears with a thick dark outline. When you select all devices in a hunt group, all devices in that group, including those not visible, are subject to commands.
Displays Table 5-7. Device Activity Codes Mnemonic Description (blank) Idle R Ring Indicate A Answering K Talk Mode H Off-Hook D Dialing r Remote ringing O Online B Dial Backup S Dial Standby Under each Device Activity box is a Device Configuration box. Displayed in each box is an icon indicating the configuration of the device. Refer to Icons on page 5-2 for additional information. At the bottom of the Hunt Group Monitor window is a list of the Hunt Group devices.
Displays Control Select Control from the Hunt Group Monitor menu bar to access the Control window. The Control pull-down menu appears listing the commands Make Busy and Remove Busy. This command is inactive (gray) unless one or more devices are selected. Make Busy Choose Make Busy from the Control pull-down menu to change the device configuration to Busied Out. The selected device(s) configuration icon changes to Busied Out. If any selected device is Busied Out, this command is inactive (gray).
Displays Front Panel The Front Panel command allows you to have direct access to a device’s front panel directly from NMS. This front panel looks and operates exactly like the selected device’s front panel. Each time a button is pressed, a command is sent to and a response is received from the device. The window is updated periodically to show what the device is currently displaying. Select Front Panel from the Displays pull-down menu, or select the Front Panel icon in the toolbar.
Displays Keyboard and Mouse Shortcuts The different Displays windows support keyboard accelerators. See Using the Mouse and Keyboard in Appendix A, NMS Windows Conventions, for additional information. Tables 5-8 through 5-11 list the keyboard accelerators for each of the Displays menu windows. Table 5-8. Network Map Keyboard Accelerators Keyboard Command Description Ctrl + a Acknowledges an alert for the currently selected device(s). Ctrl + c Clears all the alerts for the currently selected items.
Displays Table 5-10. Carrier Monitor Keyboard Accelerators Ctrl + a Acknowledges an alert for the currently selected device(s). Ctrl + c Clear all the alerts for the currently selected items. Ctrl + f Opens an information dialog box for the carrier or single device selected. Ctrl + j Jumps to the Carrier selection field. Ctrl + m Opens the Device Management window with the selected device(s) in the selection list. Table 5-11.
Displays Available in the Displays windows is the advanced feature of double clicking on different items or icons to perform a specific action. The actual action depends on the item or icon selected and the current window. Table 5-12 lists the item or icon selected, the affected window and the action resulting from double clicking. Any restrictions that apply to the equivalent menu command also apply to the double-clicking result. Table 5-12.
Statistics 6 Statistics Menu Overview This chapter explains how to use Statistics to monitor the use of network resources. Six windows are available that provide different views of locally connected device utilization. Access the Statistics menu from the Main Menu.
Statistics Selecting Devices All Statistics windows have one common requirement: H One or more devices must be selected prior to collecting any statistical data. " Procedure 1. Choose Selection from the current Statistics window menu bar. The Selection pull-down menu appears. 2. Choose Device Selection from the Selection pull-down menu to display the Device Selection dialog box. 3. If all the devices listed are correct, go to Step 7. 4.
Statistics User Defined Titles You can create individual titles for each Statistics chart or data display. The title appears above the chart or data display when it is displayed or printed. Procedure 1. Select Selection from the menu bar of the current Statistics window. 2. Choose User Defined Title from the Selection pull-down menu to display the User Defined Title dialog box. 3. Enter the desired name in the Title field (maximum 40 characters). 4.
Statistics The second section is the currently displayed chart or data display. See Setting Up the System Printer in Chapter 4, Configuration, for additional information on printer selection. Dial Utilization Snapshot The Dial Utilization Snapshot command allows you to monitor and display how selected devices are being used (Idle, Connected, Busied Out, or in Test) at a single point in time (snapshot). Use this command to display the percentage of devices in each of the four modes.
Statistics Once the devices are selected and the data collection process begins, the pie chart appears. Above the pie chart is the chart title, date and time. Displayed below the chart is the snapshot frequency. To the right of the chart is a legend indicating the colors and patterns for each mode. See Defining System Colors in Chapter 4, Configuration, for additional information on system colors.
Statistics " Procedure 1. Choose Snapshot Frequency from the Selection pull-down menu. The Snapshot Frequency dialog box appears. 2. Select the time interval from the times in the list box. 3. Select the Save Selection check box to make the current snapshot frequency the default. The new interval is used each time the Dial Utilization Snapshot pie chart is displayed. Each user can save a unique snapshot frequency for the Dial Utilization Snapshot window.
Statistics Print Use Print on the Commands pull-down menu to print the Dial Utilization Snapshot chart and associated data. This command is inactive (gray) unless a chart is displayed. See Printing Statistics on page 6-3 for additional information. Connect Time Utilization Monitor The Connect Time Utilization Monitor command allows you to monitor and display the percentage of time one or more devices were connected to other devices across a dial line during the previous hour.
Statistics Selection Use Selection to designate the devices to be included in the chart, change the chart title, or change the snapshot frequency. Select Selection from the Connect Time Utilization Monitor menu bar to display the Selection pull-down menu listing the commands Device Selection, User Defined Title, and Snapshot Frequency. H Device Selection Use Device Selection to select the device(s) to be included in the Connect Time Utilization Monitor chart.
Statistics 2. Select the time interval from the times displayed in the list box. 3. Select the Save Selection check box to make the current snapshot frequency the default. The new interval is used each time the Connect Time Utilization Monitor bar chart displays. A unique snapshot frequency can be saved by each user for the Connect Time Utilization Monitor window.
Statistics Information (Info) Use Info on the Commands pull-down menu to access the Device Information dialog box. This command is inactive (gray) unless a device is selected. Displayed in the dialog box is information about the currently selected device. See Information Display in Appendix A, NMS Windows Conventions, for additional information. Print Use Print on the Commands pull-down menu to print the Connect Time Utilization Monitor chart and associated data.
Statistics After the device(s) and period have been selected, choose Execute to display the Daily Historical Utilization chart. The chart indicates the percentage of usage for the selected devices. The list below the chart displays the actual number of calls per hour. The reporting period and selected days of the week are displayed along the lower portion of the window. Selection Use Selection to designate the devices to be included in the chart title, or change the report period.
Statistics " Procedure 1. Choose Select Report Period from the Selection pull-down menu. The Select Report Period dialog box appears. 2. Select the start date by using the scrolling Start Date field to set each part of the date (month, date, year). The current date is the default start date. See Date Field in Appendix A, NMS Windows Conventions, for additional information on scrolling date fields. 3.
Statistics Call Occurrence Distribution The Call Occurrence Distribution command uses a vertical bar chart to display the percentage of calls per hour for the selected device(s). The percentage is computed by adding the number of calls for each hour for the selected period and/or devices and applying the percentage to the total number of calls for the same time period. For example, the Call Occurrence Distribution window can display the percentage of calls during the period of March 31 to April 1.
Statistics Selection Use Selection to designate the devices to be included in the chart, change the chart title, or change the report period. Select Selection from the Call Occurrence Distribution menu bar to display the Selection pull-down menu listing the commands Device Selection, User Defined Title, and Select Report Period. H Device Selection Use Device Selection to select one or more devices to be represented in the Call Occurrence Distribution chart.
Statistics Commands Select Commands on the Call Occurrence Distribution menu bar to access the Print command. Print Use Print to print the Call Occurrence Distribution chart and associated data. This command is inactive (gray) unless a chart is displayed. See Printing Statistics on page 6-3 for additional information. In addition to the device list, the Selection Criteria page contains the start date, end date, and the selected days of the week.
Statistics After the device(s), period and intervals have been selected, choose Execute to display the Call Duration Distribution chart. The chart indicates the number of calls placed during the selected reporting period, for up to ten user-defined intervals. The list below the chart displays daily average call duration, the standard deviation, the total number of calls, the reporting period, and the days of the week used for the chart.
Statistics " Procedure 1. Choose Select Report Period from the Selection pull-down menu. The Select Report Period dialog box appears. 2. Select the start date by using the scrolling Start Date field to set each part of the date (month, date, year). The current date is the default start date. See Date Field in Appendix A, NMS Windows Conventions, for additional information on scrolling date fields. 3.
Statistics 2. Use the drop-down list boxes to change any of the displayed times. When selected, each drop-down list box displays a list of the period values: 5 seconds to 60 minutes, greater than 60 minutes, and Off (Period 1 cannot be set to Off). Use the scroll bar to select the desired value. The symbol ‘‘<=” means equal to or less than,‘‘>” means greater than, and ‘‘Off” means that the period is not used. Each period must be longer than the next.
Statistics Call Detail Display The Call Detail Display command is used to display the database information for selected devices. A Call Detail Display report can also be generated via SNMP request. Select Call Detailed Display from the Statistics pull-down menu to display the Call Statistics Detail Display window. Displayed in the menu bar are Selection and Commands. The Execute button is inactive (gray) until the device(s) and time period are selected.
Statistics The display lists the selected device(s), sorted by the designated field. The possible fields, depending on the device selected, are as follows: Local Device Name: The name of the local device associated with the call. Remote Device Name: The name of the remote device associated with the call. The information contained in this field is device dependent and is not available from all devices. Connect Time: The date and time the call was initiated.
Statistics Error Control: The type of error control used by the device. The error control values are listed as follows: — Handshaking: The device is connecting. — Direct: Device connects at a data rate equal to or less than the initial DTE rate. — Buffered: The device does not use error control. — MNP 1: Device uses MNP Class 1 data compression and error control. — MNP 2: Device uses MNP Class 2 data compression and error control. — MNP 3: Device uses MNP Class 3 data compression and error control.
Statistics H User Defined Title Use User Defined Title to change the title of the Call Statistics Detail Display data listing. See User Defined Titles on page 6-3 for additional information on changing the title. H Select Report Period Use Select Report Period to specify or change the days included in the data listing. Follow the procedure below. " Procedure 1. Choose Select Report Period from the Selection pull-down menu. The Select Report Period dialog box appears. 2.
Statistics 2. Select one of the fields displayed in the list box. 3. Select the Save Selection check box to make the current sort field the default sort field. The new sort field is used each time the Call Statistics Detail Display displays. Each user can save a unique sort field for the Call Statistics Detail Display window. If the Save Selection check box is not selected, the sort field is used until the Call Statistics Detail Display window is closed and then the default sort field is restored. 4.
Statistics Displayed in the menu bar are Selection and Commands. The Execute button is inactive (gray) until the device(s) and time period are selected. After the device(s), time period, and sort field have been selected, choose Execute to display the Call Fault Statistics Detail Display data. The display lists the selected device(s), sorted by the designated field. The fields are as follows: Local Device Name: The name of the local device associated with the call.
Device Management 7 Device Management Window Overview This chapter explains how to access and use the Device Management portion of NMS. Device Management allows you to view the device status, test local and remote network devices, establish maintenance connections, and inquire into the device’s identification information (for example: serial number, part number, options).
Device Management Device Management Window Before the Device Management commands appear in the menu bar, a supported device must be selected. To select a device or change the device currently displayed, choose the Device Name button. The Device Selection List dialog box appears. Either: Type device name in the Enter device field, Select a name from the device selection list, or Choose Add To Selections to access the Device Name Selection Browser.
Device Management Device Management Window Fields The fields below the menu bar display the current device status information of the selected device. The information in these fields differs slightly, depending on the device selected. These fields can include Model, Dial State, Alert State, Line Speed, Port, and Dial Backup Module and appear once the Device Name is supplied. The possible fields visible in this window are described below. Device Name: The name of the device assigned during configuration.
Device Management DTE Status Choose DTE Status from the Status pull-down menu to view the condition of the data terminal equipment (DTE) digital signals. The DTE Status window displays the condition of the data lines normally associated with data communication (EIA RS-232 and if applicable, RS-366). All the data lines may not display. Table 7-1 lists the RS-232 data lines supported by NMS and Table 7-2 lists the RS-366 data lines supported by NMS. Data lines display is device dependent.
Device Management Table 7-2. RS-366 Data Signals Abbreviation Signal Name Signal Direction DPR Digit Present From DTE CRQ Call Request From DTE DLO Data Line Occupied To DTE PND Present Next Digit To DTE DSC Distant Station Connected To DTE ACR Abandon Call & Retry To DTE Use the scroll bar to view those digital signals not currently in the window. Up to twelve states (samples) are shown, with the most recent sample added to the left of the display and the right-most sample deleted.
Device Management If the selected device is a DSU and the Dial Backup Module selection is No, the VF status menu item is disabled. The VF impairments are listed in the left portion of the window. To the right of each impairment is a bar graph displaying the current status of the impairments. The device reports the VF conditions; NMS performs the analysis using the user-defined limits.
Device Management Table 7-3. VF Impairments (2 of 2) VF Impairment Name Description Near End Echo Expressed in dB, the ratio between the transmit signal and the receiver near end echo of the signal. Far End Echo Expressed in dB, the ratio between the transmit signal and the echo from the far end of the signal. Far End Delay Expressed in milliseconds, the roundtrip delay of the far end echo. Echo Frequency Offset Expressed in Hz, the frequency offset of the far end echo.
Device Management Test Pull-Down Menu for Digital-Type Devices There are two primary types of tests, those that provide results and those that do not. Examples of the first type are Device Test and any of the loopback tests with the BERT pattern. The second type of test puts the device into a loopback test without the BERT pattern running. An example of why you would use a test without returned results is using a loopback test without the BERT pattern to permit testing of the DTE-to-device connection.
Device Management Device Test (SELF) Choose Device Test (SELF) from the Test pull-down menu to run the device’s self-test. Possible results are Test Passed or Test Failed. The following example shows the Device Test window before starting the test. Refer to the device’s user’s guide for a detailed description of device or self-test.
Device Management Local Loopback Choose Local Loopback from the Test pull-down menu to put the device in an Analog Loopback mode. For local devices only, this test connects the local analog transmitter to the local analog receiver. If desired, select Pattern (BERT) to cause a bit error rate test (BERT) pattern to be transmitted and received while monitoring for errors. If you select Pattern (BERT), the test time (Duration) appears.
Device Management Digital Loopback Choose Digital Loopback from the Test pull-down menu to run a local Digital Loopback test. For local devices only, this test connects the local digital transmitter to the local digital receiver. The following examples show the Digital Loopback test running without Pattern (BERT) selected.
Device Management DTE Loopback Choose DTE Loopback from the Test pull-down menu to run a DTE Loopback test. The DTE Loopback test is valid only for 3600 Series DSUs with TDM/MCMP installed. Remote Digital Loopback Choose Remote Digital Loopback from the Test pull-down menu to run a Remote Digital Loopback test. This test connects the remote digital receiver to the remote digital transmitter. A remote device must be connected before this test can run.
Device Management The following is an example of a completed Remote Loopback test with Pattern (BERT) selected. If Pattern was not selected, choose the Abort button or the Abort command from the Test pull-down Window menu to halt the test. Pattern (BERT) Choose Pattern (BERT) from the Test pull-down menu to cause the selected device to transmit a bit error rate test (BERT) pattern and monitor for errors. A remote device must be connected and transmitting the BERT pattern.
Device Management Pattern Window for Digital-Type Devices Before executing the Pattern (BERT) command, you can change the test time. Use the scroll arrows in the Duration box to increase or decrease the time. The test time range is from 30 to 900 seconds (15 minutes) in 10-second increments. Refer to Range Field in Appendix A, NMS Windows Conventions, for more details on using this field. At the completion of the test, the test results appear in the lower portion of the window.
Device Management End-To-End For leased-line devices or a connected dial modem, choose the End To End command from the Test pull-down menu to cause the local and remote devices to simultaneously transmit, receive and test for the BERT pattern. A remote device must be connected before this test can run. After selecting End-to-End Test, a Remote Device selection box appears for all leased-line connections. Select a remote device to begin this test.
Device Management End-to-End Window for Digital-Type Devices When the test is complete, the test results for both devices appear in the lower section of the window. See Pattern (BERT) on page 7-13 for a detailed description of the test parameter fields.
Device Management Dial Tone Choose Dial Tone from the Test pull-down menu to run the Dial Tone test. This test causes the selected device to go off-hook and recognize the resulting dial tone.
Device Management Ring Detect Choose Ring Detect from the Test pull-down menu to run the Ring Detect test. This test causes the selected local device to look for a ring tone for a maximum of 30 seconds before terminating the test. After choosing Ring Detect from the Test pull-down menu, select the desired local device. The Ring Detect Test Window appears. Enter the telephone number to be used to ring the remote device to begin the test.
Device Management Abort All Tests Choose the Abort All Tests command from the Test pull-down menu to abort any test running on the selected device, as well as all tests running on downstream devices. This command aborts any test regardless of how the test was initiated. Commands Use the Commands pull-down menu to access commands for identifying, testing, and controlling devices. The commands on this menu vary, depending on the selected device.
Device Management Table 7-5 lists the possible Device Identification fields with a brief description of each. These fields differ, depending on the device selected. Refer to the specific device’s operating manual for a detailed description. Use the vertical scroll bar to view any fields not in the window. Table 7-5. Device Identification Fields Information Field Description Model Number The Paradyne assigned model number. Line Speed The current operating line speed.
Device Management Disable Choose Disable from the Commands pull-down menu to disable a DSU or APL transmitter; DBM; or the TDM, MSM, or MCMP ports. This command is not available if the selected device or port is already disabled. A message box appears to announce the completion of the request. Enable Choose Enable from the Commands pull-down menu to enable a DSU or APL transmitter; DBM; or the TDM, MSM, or MCMP ports. This command is not available if the selected device or port is already enabled.
Device Management Local Telephone Choose Local Telephone from the Commands pull-down menu to display or change the local telephone assigned to the DBM using the Local Telephone window. This command is only available to DSU devices with a DBM installed. The current telephone number is read from the device and displayed in the Phone Number field. You can change this phone number, if desired. Choose Display to read the current telephone number from the device.
Device Management Standby Facility Choose Standby Facility from the Commands pull-down menu to establish or disconnect the Dial Backup facility for a DSU device. When the Standby Facility dialog box is displayed, choose either Originate to request a DSU DBM device to establish a DDD backup facility or Release to request a DSU DBM device to disconnect a DDD backup facility.
Device Management Service Profile ID’s Choose Service Profile ID’s from the Commands pull-down menu to display and update the ISDN service profile IDs. You can enter up to two IDs per device, with a maximum of 20 digits per ID. When you choose Service Profile ID’s, the Service Profile ID’s window appears. Choose Display to read the Service Profile ID’s from the device.
Device Management Print Choose Print from the Commands menu to print the current Device Management window and all windows opened from it. See Setting Up the System Printer in Chapter 4, Configuration, for additional information on using printers. Window Choose Window from the Device Management menu to change how the Device Management windows appear or to close all the open Device Management windows.
Device Management Cascade Choose Cascade from the pull-down menu to have windows arranged in a stacked fashion while allowing the upper and left side of each window to remain in view. This permits viewing of the primary window, in a larger size than Tile, and makes changing from one window to another easier than if they were displayed directly on top of each other. The following example shows three Device Management windows displayed in the cascade fashion.
Dial Function 8 Dial Function Overview This chapter describes how to use the Dial function to connect a local device to a remote device. This function is also available through the CallSetup command on the Commands pull-down menu from the Device Management menu bar. When you use Call Setup through Device Management, you have already selected a local device. If you choose Dial from the Commands pull-down menu or via the Dial icon in the toolbar, you must first select a local device.
Dial Function The following example shows the Dial window for 3600 Series digital-type devices. Selecting a Local Device Once you access Dial from the Commands pull-down menu or with the Dial icon, use the Device Name button to select a local device or use a device from a previous selection. The Device Name button gives you access to the Selection Browser. Refer to Device Selection in Appendix A, NMS Windows Conventions, for additional information on using the Selection Browser.
Dial Function Setting Up a Call Before making a remote connection, type a telephone number into the Phone Number field, or choose Phone Book to access the Phone Book box to get the number. See Configuring a Device Phone Directory in Chapter 4, Configuration, for additional information about the Phone Book. Once you enter a telephone number, the Dial button is enabled. Before choosing Dial, ensure that the correct phone number is selected.
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Firmware Download 9 Firmware Download The 6700 Series NMS gives you the capability of downloading firmware updates directly from your PC. This chapter provides procedures for downloading firmware updates to devices from the PC. The ADp Download Firmware feature is available for COMSPHERE 3800 and 3900 Series devices. This feature allows you to download firmware updates to these devices directly from the 6700 Series NMS on your PC. All the selected local devices are downloaded first (via broadcast).
Firmware Download 3. To select the device(s) for the firmware download, use the Devices button to access the Selection Browser and create a new list. Only devices of the same model type of the selected firmware revision appear in the device list box. See Device Selection in Appendix A, NMS Windows Conventions, for additional information on using the Selection Browser. All devices displayed within the Device list box will be downloaded. 4.
Reports 10 Reports Menu This chapter explains how to generate the NMS reports using the Reports commands. You can generate reports, either online or printed, that describe the network configuration, alert information, and the options listed in the user files. Access the Reports menu from the Main Menu.
Reports Generating a Report You can view all reports online or print them on the selected printer. You can print any online reports without leaving the current window. Use this method to verify information before creating a hard copy. To display a report online and optionally print it: Procedure 1. Choose a report from the Reports pull-down menu. 2. Set all the required choices. Refer to the individual report sections in this chapter for a detailed requirements description. 3.
Reports 5. After being created, the report appears in the lower section of the window. The Execute and Print buttons become active. To print the report, choose Print. The Print button becomes inactive (gray). If NMS is configured to use the Select Printer dialog box for report output, the Select Printer dialog box appears. Select one of the printers in the Printer Selection list and choose OK. See Setting Up the System Printer in Chapter 4, Configuration, for additional information on printers.
Reports 4. Choose Execute and the following events occur: — The Execute button changes to Running (gray). — A dialog box appears with the message Report Being Generated. — The Execute button becomes active after the report is created. — The report starts printing. While the report is printing, the NMS Print Task dialog box displays showing the window title and report name. The date, time, customer name, page number, and report title appear on the top of all reports.
Reports 2. Select the devices to include in the report (all or selected devices). — If the report is to include all devices, select All Devices in the Device Selection box. — If the report is to include only selected devices, select Selected in the Device Selection box. Choose Devices... and the Device Selection dialog box appears. — If the report is to include hunt groups, select Hunt Groups in the Device Selection box. The Hunt Group list box appears. Select the desired hunt group and choose OK.
Reports The following example shows an Alert History Report sorted by device. The fields for an Alert History Report sorted by device are as follows: Device Name: The name of the device. Date: The date the alarm occurred. Time: The time the alarm occurred. Duration: The length of the alarm in the HH:MM:SS format. Alarm: The alarm type. The following example shows an Alert History Report sorted by time.
Reports Configuration Use Configuration to create a report listing the current NMS configuration records. The three basic types of configurations are Contacts, Devices, and Device Groups. Contacts Use the Contacts command to generate a report of all the network contacts configured in NMS. See Configuring Network Elements in Chapter 4, Configuration. Procedure 1. Select Configuration from the Reports pull-down menu. The Device Configuration Report window appears. 2.
Reports Depending on the destination selected, the Contact Configuration Report either appears online or is printed on the selected printer. Contained in the report are the Contact Name, Telephone (number), Address, and Comments. Devices Use the Devices command to generate a report of all the devices, carriers, cabinets, and sites configured within the network. The fields on the report differ, depending on the type of device selected. See Configuring Network Elements in Chapter 4, Configuration.
Reports Only the information valid for a particular device is displayed. See Configuring Network Elements in Chapter 4, Configuration, for additional information. The fields for the device section of the Device Configuration Report include some of the following, depending on the device type selected: Device Name: The device’s name. Model: The device’s model number. Features: Any additional device features, for example, TDM.
Reports NetWork Adr: The device’s network address. The field format is as follows: Control Device – Format: c/l Example: 1/2 where: c = 1 (the device’s control channel) l = a local control device address between 1 and 256. Tributary Device – Format: c/l/t Example: 1/2/1 where: c = 1 (the device’s control channel) l = a local control device address between 1 and 256. t = 1 (tributary address) Carrier Name: The carrier’s name where the device is installed.
Reports The following is an example of a cabinet section on the Device Configuration Report: The fields for the cabinet section of the Device Configuration Report are described as follows. Cabinet Name: The name of the cabinet. Site Name: The name of the site where the cabinet is installed. Comments: Any comments entered during configuration.
Reports The fields for the site section of the Device Configuration Report are described as follows. H Site Name: The name of the site. H Contact Names: The name of the persons to contact at the site. H Comments: Any comments entered during configuration. Device Groups Use the Device Groups command to generate a report of all the device groups configured in NMS. See Configuring Network Elements in Chapter 4, Configuration. " Procedure 1. Select Configuration from the Reports pull-down menu.
Reports Depending on the destination selected, the Device Group Configuration Report either appears online or is printed on the selected printer. Contained in the report are the group name, comments, and the device names associated with the group. Device Options Report Use Device Options to create a report listing the device options recorded in user-created device option files. Procedure 1. Select Device Options Report from the Reports pull-down menu.
Reports See the Generating a Report on page 10-2 for additional information. Depending on the destination selected, the User Device Option Report either appears online or is printed on the selected printer. A summary page precedes the report indicating the sorting option used and the user files included. Following the summary page is the Device Option Report. For each User File Name and Area Name the report indicates the following: 10-14 Device Option: The NMS stored device configuration options.
Reports Network Hierarchy Use Network Hierarchy to create a report listing all the devices organized by site, cabinet, carrier, or standalone device. Procedure 1. Select Network Hierarchy from the Reports pull-down menu. The Network Hierarchy Report window appears. 2. Select the report destination (monitor or printer). — If the report is to be sent directly to the printer, select Printer in the Destination box.
Reports The fields for the Network Hierarchy Report are as follows: H Site Name: The site’s name where the device is installed/located. H Cabinet Name: The cabinet’s name where the device is installed. H Carrier Name: The carrier’s name where the device is installed. H Device Name: The device’s name. H Serial Number: The device’s serial number. H Model: The device’s model number.
Reports Depending on the destination selected, the Alert Control Report either appears online or is printed on the selected printer. The fields for the Alert Control Report are as follows: 6700-A2-GY31-70 Circuit Name: The name of the circuit that the device is on. Model Name: This field shows the device’s model name. Alert Description: This field shows the NMS description of the alert. Priority: This field shows the alert’s priority, either Critical, Major, or Minor.
Reports Facility Report Use Facility Report to create a list of all network facilities entered into the database. Procedure 1. Select Facility Report from the Reports pull-down menu. The Facility Report window appears. 2. Select the report destination (monitor or printer). — If the report is to be sent directly to the printer, select Printer in the Destination box. — If the report is to be sent directly to the monitor, select Display in the Destination box. 3. Choose Execute.
Session 11 Session Menu This chapter explains how to access the Session menu and its commands. The Session commands enable switching between users without disturbing any open NMS application windows, closing of NMS application windows (logging off), and terminating NMS execution. Access the Session menu through the Main Menu.
Session Switch User The Switch User command enables the next user to log into NMS, which automatically logs the current user off. This command facilitates shift changes without interrupting any tasks in progress. To switch users, choose Switch User from the Session pull-down menu. A dialog box appears asking you to confirm the switch. Choose Yes or No. If you choose Yes, the Login Window appears. If you choose No, the Login Window is not displayed, and the existing user remains as the current user.
Session User Logoff The User Logoff command closes all open NMS application windows and displays the Login window. To log off, choose User Logoff from the Session pull-down menu. A dialog box appears asking you to confirm that you intend to log off. Choose Yes or No. If you choose Yes, the user is logged off and all open NMS application windows are closed. If you choose No, the user is not logged off.
Session Delayed Shutdown The Delayed Shutdown commands enables a Multiuser feature server to select a delay for system shutdown. NOTE: This command is active only for COMSPHERE 6700 Series NMS Multiuser feature servers. Procedure 1. Choose Delayed Shutdown from the Session pull-down menu. The Delayed Shutdown dialog box appears. 2. Select the desired delay using the scrolling range field (1–60 minutes). 3. Choose OK. The Multiuser feature clients will then be notified of the delayed shutdown.
Platform/Network Performance Monitor 12 What is the Performance Monitor? The Platform/Network Performance Monitor allows you to monitor any node’s platform/network resources and performance statistics. Accessing the Performance Monitor Access the Performance Monitor by selecting the icon shown below in the COMSPHERE 6700 Series Program Group. After you select the icon, the Platform/Network Performance Monitor Main Menu appears. The commands available from the Main Menu are shown below.
Platform/Network Performance Monitor Viewing Platform Resources and Performance Measurements Use Platform to view platform resources and performance measurements. When you choose Platform from the Statistics pull-down menu, the Platform Resources/Performance Measurements window appears.
Platform/Network Performance Monitor Table 12-1 describes the fields on this window. Table 12-1. Performance Measurements Window Fields 6700-A2-GY31-70 Field Description Time Current time and date. Node Name Name of monitored node. System Memory (KB) Avl. to Windows Total system memory. Free System Memory (KB) Free system memory. Available System Resources Total free system resources. Executing Tasks Number of tasks executing within Windows.
Platform/Network Performance Monitor Viewing TCP/IP Network Statistics Use TCP/IP Network to view TCP/IP network statistics. To access this command, choose Network from the Statistics pull-down menu, then TCP/IP Network from the Network pull-down menu. The TCP/IP Network Statistics window appears. Table 12-2 describes the fields on this window. Table 12-2. TCP/IP Network Statistics Window Fields 12-4 Field Description Time Current time and date. Node Name Name of monitored node. Intf.
Platform/Network Performance Monitor Use the Reset button to reset the statistics counters for the chosen interface. Use the Interfaces button at the bottom of the TCP/IP Network Statistics window to select the interface to monitor. When you press Interfaces, the Interfaces dialog box appears. Highlight the desired interface, then press Select. NOTE: The Interfaces button is enabled only when TCP/IP interfaces are available.
Platform/Network Performance Monitor NOTE: The SNMP Proxy Agent command is only active for monitored nodes that have the SNMP Proxy Agent feature installed and active. Table 12-3 describes the fields on this window. Table 12-3. SNMP Proxy Agent Statistics Window Fields Field Description Time Current time and date. Node Name Name of monitored node. Set Requests Received Total number of SNMP Set Requests received. Get Requests Received Total number of SNMP Get Requests received.
Platform/Network Performance Monitor Selecting a Node to Monitor Use Change Node on the Options pull-down menu to select the network node to monitor. Procedure 1. Choose Options from the Main Menu. 2. Choose Change Node from the Options pull-down menu. The Change Node Dialog box appears. 3. Highlight the desired node. 4. Press OK.
Platform/Network Performance Monitor Setting the Capture Time Interval Use Capture Time Interval to set the time interval between updates to displayed statistics. Procedure 1. Choose Options from the Main Menu. 2. Choose Capture Time Interval from the Options pull-down menu. The Capture Time Interval dialog box appears. 3. Select the desired time range from 5–60 seconds (default is 30 seconds). 4. Press OK.
Hard Disk and System Recommendations 13 Hard Disk and System Recommendations Overview This chapter is intended to assist you in managing your hard disk. It contains guidelines for determining the NMS hard disk free space requirements, the NMS directory structure, and backup information. Also described are the start-up and ongoing system resource error dialog boxes and the recommended corrective action.
Hard Disk and System Recommendations Formula: Required disk space = # local devices x # call per day x # days to purge x 20 bytes Example: A network with 128 local dial devices (# local devices), averaging 200 calls per device per day (# calls per day), with a purge time of 30 days (# days to purge) requires 15.4 Mb of storage. Call Statistics Summary Records For each local dial device, allocate 350 bytes per day. The purge time can be configured between 1 and 13 months.
Hard Disk and System Recommendations Table 13-1 shows the sample configuration disk space requirements by function and the total space required. Table 13-1. Sample Configuration Function Formula Call Detail Display 128 x 480 x 30 x 20 36.9 Mb Call Summary Display 128 x 13 x 31 x 350 18.1 Mb Alert History 1000 x 1 x 30 x 80 2.4 Mb Device Configuration 1000 x 800 0.8 Mb Required Disk Space Total Required Disk Space = 78.
Hard Disk and System Recommendations NMS uses one of 16 available Windows’ timers. If, when starting, all of the timers are used by other applications, a dialog box appears. Close one or more windows and try to restart NMS. Ongoing Requirements In addition to NMS checking the available disk space at start-up, NMS also periodically checks the system resources. Checked is the available computer memory (RAM), Windows resources, and available hard disk space.
Hard Disk and System Recommendations When the size of the database log files approaches the free space left on the partition, NMS displays a dialog box indicating NMS is shutting down due to disk space limitations. Then the system shut downs automatically. In such a case, the dialog box is left on the screen until you choose the OK button. One of the easiest ways to increase the available free space is by decreasing the purge periods for Alert History and Call Statistics records.
Hard Disk and System Recommendations If Windows resources are too low to continue, a critical error dialog box appears. Close one or more windows to increase the available Windows resources. Directories The data in the following directories does not change and needs to be backed up only once after installation: PCNMS – Contains the .INI, .TXT, and .WRI files. PCNMS\BACKUP – Contains all of the database backup files created from the Export function.
Hard Disk and System Recommendations Backup Recommendations There are many ways to make a backup of the hard disk. The method used is for you to decide. The important point to remember is DO IT. If no specific method has been decided upon, use the MS-DOS Backup command. Refer to the MS-DOS user’s guide for additional information. The following actions are strongly recommended when performing the backup procedure. The backup procedure must be performed on a directory basis.
Hard Disk and System Recommendations Database Export The Export database function allows you to extract information from all or individual tables. To choose this function, click on the Export icon recorded within the 6700 NMS group. The EXPORT.REQ file residing in the BACKUP directory assigned to the COMSPHERE 6700 root directory is used. All export data files created will be assigned to this BACKUP directory. All tables will be exported if the AllTables label is set to Yes.
Hard Disk and System Recommendations The information recorded in the export request file is as follows: [EXPORT]: AllTables=Yes Format=Binary Separator=.
Hard Disk and System Recommendations Database Import The Import database function allows you to insert information into all or individual tables. To choose this function, click on the Import icon recorded within the 6700 NMS group. The IMPORT.REQ file residing in the BACKUP directory assigned to the COMSPHERE 6700 root directory is used. All export data files created in Binary format and residing in the BACKUP directory will be read and recorded into the appropriate database tables.
Hard Disk and System Recommendations UserDefaults=No UserDevices=No UserProfile=No UserStraps=No UserThresholds=No Database Reorganization Database reorganization is necessary: H When the database file becomes fragmented by repeated changes of tables and the speed of database operation is affected. H After using the Purge All Calls and Purge Alerts commands. Reorganization procedures are provided for Release 4.0 and Release 5.0. " Procedure To perform a reorganization with Release 4.
Hard Disk and System Recommendations This is an alternative method to reorganize the database. The procedure below unloads the database into a temporary file, reinitializes the database, and then reloads the database. The temporary file is placed in the system default temporary directory, if found. If no TEMP variable is defined in AUTOEXEC.bat, then look in \WINDOWS\TEMP. There must be adequate free space on the drive that contains the temporary directory.
NMS Windows Conventions A NMS Windows Conventions Overview This appendix contains descriptions of common window conventions used by the NMS. Most of these conventions are also common to Microsoft Windows. The software conventions described in this appendix are the ones used in many of the NMS procedures contained in this manual. For concepts not covered here, refer to either your Windows user’s guide, or to other chapters in this manual.
NMS Windows Conventions Selecting Help Topics When you select Help from an application’s menu bar, the pull-down menu lists may include the following topics: Index A list of all the Help topics available for this application. Keyboard A list of the application’s accelerator keys, command keys, or directional keys. Commands A description of the functions available in the NMS application. Procedures A step-by-step description of how to execute the functions of the NMS application.
NMS Windows Conventions Procedure To select a date (for example, 03/10/91) using the scrolling date function: 1. If you are using a mouse, click on the part of the date (month, day or year) to be modified to highlight it. If you are using the keyboard, use the Cursor Left or Cursor Right key to move the cursor to select the month (part of the date you want to change). NOTE: Be careful when you are incrementing the month that the current day also exists in the newly selected month.
NMS Windows Conventions " Procedure To select a time (for example, 12:30:00) using the scrolling time function: 1. If you are using a mouse, click on the part of the time (hour, minute or second) to be modified to highlight it. If you are using the keyboard, use the Cursor Left or Cursor Right key to move the cursor to the part of the time you want to highlight. 2. If you are using a mouse, click and hold the left mouse button on the up arrow button until the hour 12 scrolls into view.
NMS Windows Conventions Device Selection You can begin an application from either the Main Menu or from within one of the monitors (Network Map, Carrier Monitor, Cabinet Monitor, Alert Monitor, or Hunt Group Monitor). If you are starting an application from the Main Menu, the device selection list consists of the last device selection defined while within an active window.
NMS Windows Conventions Device Name Button The Device Name button becomes available to you once certain applications are open; it enables you to define a new device selection list or to choose from the current device selection list. The Device Name button consists of two parts: the actual button and a static field showing the name of the current selected device. When you choose Device Name, a dialog box similar to the one shown in Figure A-1 appears. Figure A-1.
NMS Windows Conventions Adding to or Deleting From the Device Selection List To add a device(s) to the device selection list, choose Add to Selection(s) and add devices using the Selection Browser window. The selection list will be changed to add any devices selected via the Selection Browser that were not already in the list. When you choose OK or Cancel, the window with the Device Selection List is displayed.
NMS Windows Conventions The Devices category is actually the device selection list. All of the devices listed under the Devices category appear in reverse video as shown in Figure A-3. Figure A-3. Example Selection Browser Window The Selection Browser window fields are described below. Primary Category: This field enables you to select the view of the network configuration that will be used when offering selection lists. The available categories are listed underneath this field.
NMS Windows Conventions H Local Devices: This category contains all the local devices in the network. When Local Devices is selected, all local devices in the network are displayed under the Devices category. H Remote Devices: This category contains all the remote devices in the network. When Remote Devices is selected, all remote devices in the network are displayed under the Devices category. H Model Type: This category contains all the device models in the network.
NMS Windows Conventions Information Display Selecting Info (Information) from an application’s menu bar displays a dialog box. The dialog box displayed depends upon whether you have chosen a site, cabinet, carrier, device, or facility. To close any of the dialog boxes, choose OK. Site Information Dialog Box The Site Information dialog box contains the data shown in Figure A-4. Figure A-4.
NMS Windows Conventions Carrier Information Dialog Box The Carrier Information dialog box contains the data shown in Figure A-6. Figure A-6. Example Carrier Information Dialog Box Device Information Dialog Box The Device Information dialog box contains the data shown in Figure A-7. Figure A-7.
NMS Windows Conventions Facility Information Dialog Box The Facility Information dialog box contains the data shown in Figure A-8. Figure A-8. Example Facility Information Dialog Box Printer Selection If NMS is configured to use the Select Printer dialog box for report output, the Select Printer dialog box (Figure A-9) appears. Select one of the printers in the Printer Selection list and choose OK. Figure A-9.
NMS Windows Conventions Drop-Down List Box The drop-down list box displays available choices (see Figure A-10). In a drop-down list box, the current choice (default) is highlighted. Selecting the arrow to the right of the default enables you to open a list box of available choices. Figure A-10. Example Drop-Down List Box If there are more choices available than what is listed in the box, you can use the scroll bars provided to scroll through these other choices.
NMS Windows Conventions Using the Keyboard The keyboard is used by itself to select NMS functions and with the mouse to enter information into the database. Choosing a Pull-Down Menu from the Menu Bar To choose a pull-down menu from the menu bar, press the Alt key, highlight the menu that you want to select using one of the cursor keys and press Enter. Or, type Alt + the underlined letter of the desired pull-down menu listed in the menu bar.
Record and Device Locks B What are Record and Device Locks? This appendix explains how the COMSPHERE 6700 Series NMS Multiuser feature uses record and device locks to protect the 6700 NMS database. Procedures for viewing and forcefully unlocking these locks follow the explanation. Locks enable the 6700 Series NMS in a multiuser environment to protect the integrity of its database and the data contained within its devices.
Record and Device Locks NMS tells you that you have read-only access by displaying (Read Only) on the title bar of the window or dialog box you selected, and by graying some of the menu items on the Action menu. Figure B-1 shows (Read Only) on the title bar and how the Action menu looks if you select a device whose database record is locked by another user. Figure B-1.
Record and Device Locks Device Locks This locking concept also applies to devices; the first user to request access to data within a device gets read/write access, and any additional users that request access to that same device’s data get read-only access.
Record and Device Locks When you attempt to perform an NMS function on multiple devices and one or more of those devices is locked by another user, an Unavailable Devices dialog box appears, as shown in Figure B-4. Figure B-4. Device Options Window with Unavailable Devices Dialog Box This dialog box lists all locked devices for which the chosen function will not be completed. You must attempt that function for those devices later.
Record and Device Locks Viewing and Unlocking Active Locks Use the Lock icon on the 6700 Series NMS toolbar to view active record and device locks. The system administrator can also use this feature to unlock active record and device locks. Viewing Procedure To view active record and device locks, using the right mouse button, double-click on the Lock icon on the 6700 Series NMS toolbar. The View Current Locks window appears, as shown in Figure B-5. Figure B-5.
Record and Device Locks This window has a list box for active database locks and a list box for active device locks. The window will refresh the information based on a Refresh Timer of five seconds. Use the scroll bars to view additional information. (See Tables B-1 and B-2.) Table B-1. Active Record Locks List Field Description Name Name of the locked database record. Node Name of the node holding the lock. Time Time the lock was granted.
Cabling Requirements C Cabling Requirements Overview This appendix provides detailed information on NMS cabling requirements. Supplied Adapter Supplied with the system is a DB-25-S socket to 6-pin modular plug adapter, Part Number 002-0025-0031. The adapter is wired as indicated in Table C-1. 1 14 6 13 1 25 98-15818 Table C-1.
Cabling Requirements SDU Cable A 6-conductor cable, Part Number 835-1224-2511, with a 6-pin modular plug on each end, wired one-to-one, is required to connect the adapter (Part Number 002-0025-0031) to the Shared Diagnostic Unit (SDU). The cable should not be longer than 25 feet and must conform to all local and national codes and regulations. If necessary, consult with the applicable regulatory agencies and inspection authorities to ensure compliance.
Cabling Requirements Connecting Locally The following diagrams illustrate local connections to the control channels.
Cabling Requirements Using a Hubbing Device For connection to a control channel (CC), the COMSPHERE standalone devices must be equipped with the hubbing device. The hubbing device permits multiple devices to be daisy chained together. The hubbing device is not required for carrier-mounted devices.
Cabling Requirements Procedure To chain together COMSPHERE standalone devices to a control channel (CC), perform the following steps: 1. To start the daisy chain, connect the control channel to the modular jack marked CC IN/DC OUT on the hubbing device connected to the first device. NMS Network Connection CC/DC 5 V.
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Data Input Sheets D Data Input Sheets Overview Use this appendix to help prepare for network configuration. This appendix contains the data input sheets discussed in Chapter 5, Displays. Photocopy these data input sheets and use them as worksheets to write in the requested network information. Have the worksheets at your side when you begin network configuration. The data input sheets contained within this appendix are listed in Table D-1. Table D-1.
Data Input Sheets CONTACT LIST CONFIGURATION DATA INPUT SHEET Contact Name: Address: Telephone: Comments: SITE CONFIGURATION DATA INPUT SHEET Site Name: Comments: Primary Contact: Secondary Contact: CABINET CONFIGURATION DATA INPUT SHEET Cabinet Name: Comments: Site Name: D-2 July 1999 6700-A2-GY31-70
Data Input Sheets CARRIER CONFIGURATION DATA INPUT SHEET Carrier Name: Comments: Cabinet Name: Cabinet Position: DEVICE CONFIGURATION DATA INPUT SHEET (Carrier Device) Model: Device Name: Leased/Dial: Control/Tributary: Inventory Code: Serial Number: Dialing Phone Number: Network Address: Comments: Primary Contact: Secondary Contact: Carrier: Carrier Slot: 6700-A2-GY31-70 July 1999 D-3
Data Input Sheets DEVICE CONFIGURATION DATA INPUT SHEET (Standalone Device) Model: Device Name: Leased/Dial: Control/Tributary: Inventory Code: Serial Number: Dialing Phone Number: Network Address: Comments: Primary Contact: Secondary Contact: Site: FACILITIES CONFIGURATION DATA INPUT SHEET Facility Name: Type of Facility: Circuit Name: EndPoint 1: EndPoint 2: Primary Contact: Secondary Contact: Comments: D-4 July 1999 6700-A2-GY31-70
Data Input Sheets DEVICE GROUPS CONFIGURATION DATA INPUT SHEET Group Name: Comments: Device Model Site PHONE DIRECTORY DATA INPUT SHEET Device Name: 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 6700-A2-GY31-70 July 1999 D-5
Data Input Sheets ALERT CONTROLS – MODEL CONFIGURATION DATA INPUT SHEET Device Model: Alert Priority Duration Exclude Alert Device Failure: Configuration Change Notify: Test Mode: Disabled: VF Threshold Exceeded: Facility Alarm: External Alarm: Streaming Terminal: TDM Failure: Dial Backup Active for APL: DTE Alarm: Sub-normal Operating Speed: Primary Channel Interrupted: Firmware Downloading: Make Busy Mode: Service Line: Non-answering Modem: Short Holding Time Modem: No Response: Alert Priority is eith
Data Input Sheets ALERT CONTROLS – DEVICE CONFIGURATION DATA INPUT SHEET Device Model: Alert Priority Duration Exclude Alert Device Failure: Configuration Change Notify: Test Mode: Disabled: VF Threshold Exceeded: Facility Alarm: External Alarm: Streaming Terminal: TDM Failure: Dial Backup Active for APL: DTE Alarm: Sub-normal Operating Speed: Primary Channel Interrupted: Firmware Downloading: Make Busy Mode: Service Line: Non-answering Modem: Short Holding Time Modem: No Response: Alert Priority is eit
Data Input Sheets SYSTEM OPTIONS CONFIGURATION DATA INPUT SHEET Collect Alert History Days prior to purging History records. [0–90] Alert Acknowledge Required Print Alerts and Events Alerts per Page. [1–55] Hours between printing alert pages. [1–24] Collect Call Statistics Days prior to purging Call Statistics records. [0–90] Months prior to purging Summary records.
Data Input Sheets PHONE BOOK CONFIGURATION DATA INPUT SHEET Phone Number Comments COMMUNICATIONS CONFIGURATION DATA INPUT SHEET Port Name: (COM1, COM2, COM3, OR COM4) 6700-A2-GY31-70 July 1999 D-9
Data Input Sheets TCP/IP Network Configuration Data Input Sheet General Where to install the software (c:\pcnms): Location of network drivers (c:\pcnms): Software Serial Number (1493018): Software Key Number (dkjslmo): Network Interface Name (Ethernet0): Network Interface Type (Ethernet): Workstation Internet Address of Workstation (192.0.2.4): Unique Node Name (Largo Bld. P): NMS Server(s) Name (6700 Bld. P): NMS Server(s) IP Address (192.0.2.2): SNMP Manager Internet Address of Manager (192.0.2.
Glossary access security A major alarm signifying that a dial access security alarm is active. This is caused by accessing the security information via the front panel. ACR Allowed Cell Rate. In ATM, a traffic management parameter that sets the cell transmission rate for a connection based on network traffic conditions. ADp Advanced Diagnostic protocol. An enhanced diagnostic communication protocol used with the 6700 Series NMS and with certain front panel diagnostic functions.
Glossary busied out One of a device’s operational states. When a device is in the busy out (or make busy) state, it will not be able to answer calls. If the busied out device is on a rotary, the rotary will skip the device when servicing incoming calls. A device that has its dial line busied out may switch to the service line for further use. cabinet A structure that houses carriers (usually a maximum of six). cabinet name Designates the name of a cabinet in the network.
Glossary DBM Dial Backup Module. The optional internal ISDN BRI feature that provides automatic dial backup and service restoration of failed digital circuits. Provides an ISDN U-interface. DCD Data Carrier Detect. A signal passed from a local modem to a local DTE when the modem has received an acceptable carrier signal over the phone line (also known as RLSD, received line carrier detect). DCE Data Communications Equipment.
Glossary DTE Data Terminal Equipment. The equipment, such as a computer or terminal, that provides data in the form of digital signals for transmission. DTE alarm A message signifying that one or more of the DTE signals is in alarm mode. DTE signals The signals associated with Data Terminal Equipment (DTE) communications to a device. Examples: Clear-to-Send, Data Terminal Ready. DTMF Dual-Tone Multi-Frequency.
Glossary leased A device operating on a private line where no dialing is necessary to make the connection. A dial device can be configured to run on a leased line. Some local leased-line devices can be switched over to dial mode while attached to a leased line. LL Local Loopback. A diagnostic test in which data is looped through data communications equipment from the DTE interface and back to the DTE.
Glossary operational state One of ten codes indicating the current device status. The ten Operational States are Idle, Ring Indicate, Answering, Talk Mode, Off-Hook, Dialing, Remote Ringing, Online, Dial Backup, and Dial Standby. out of threshold An alarm indicating that one or more of the analog parameter thresholds has been exceeded. The probable cause is poor line conditions or improper threshold settings. Thresholds may be set through NMS commands.
Glossary RMON Remote MONitoring. A management standard that was developed to provide traffic statistics and analysis for comprehensive network fault diagnosis, planning, and performance tuning. RS-232 An Electronic Industries Association’s standard for a low-speed, 25-position, DCE/DTE interface. RTS Request to Send. A signal from the DTE to the device, indicating that the DTE has data to send. V.24 circuit 105. SDU Shared Diagnostic Unit.
Glossary talk mode One of a device’s operational states that indicates the device’s dial line is currently connected for voice transmission. TCP/IP Transmission Control Protocol/Internet Protocol. The dominant protocol suite in the worldwide Internet, TCP allows a process on one machine to send data to a process on another machine using the IP. TCP can be used as a full-duplex or one-way simplex connection. TDM Time Division Multiplexer.
Index A abort, test, 7-18 action commands, 4-3 alerts, 4-33 VF thresholds, 4-55 active locks, B-5 adapters, 2-11 optional, C-2 supplied, C-1 ADp, download firmware feature, 9-1 alert beeper, 4-36 history, 13-2 history report, 10-4 monitor, 5-20, 5-29 numbers, 4-37 summary, 5-22 alert controls data input sheet, D-6 device, 4-34 device model, 4-32 report, 10-16 alerts and events, 4-2 configuring, 4-32 attributes and system options, 4-43 B backup, recommendations, 13-7 BERT end-to-end pattern test, 7-15 patt
Index D daily historical utilization, 6-10 data input sheets alert controls, D-6 cabinet configuration, D-2 carrier configuration, D-3 carrier device configuration, D-3 communications configuration, D-9 contact list configuration, D-2 customer name configuration, D-8 device groups configuration, D-5 facilities configuration, D-4 phone book configuration, D-9 phone directory, D-5 site configuration, D-2 standalone device configuration, D-4 system options configuration, D-8 TCP/IP network configuration, D-10
Index H M hard disk space requirements, 13-1 hardware, prerequisites, 1-2 help, online, A-1 hubbing device, C-4 hunt group configuring, 4-35 monitor, 5-22 main menu, 3-3 map of network, 5-5 monitor alerts, 5-20 cabinet, 5-13 carrier, 5-16 devices and network, 5-1 hunt groups, 5-22 network node selection, 12-7 mouse shortcuts, 5-28 using the, A-13 multichannel feature, 4-54 multiuser feature, 11-4 I icons arrangement, 7-26 impairments for VF thresholds, 4-55 import database, 13-10 information from netwo
Index phone directory, configuring, 4-26 platform resources, viewing, 12-2 poll list creating, 4-23 modifying, 4-29 prerequisites, hardware and software, 1-2 printer selection, A-12 setup, 4-54 printing device management, 7-25 statistics, 6-3 proxy agent, statistics, 12-5 purge, alerts and calls, 4-58 R recommendations, backup, 13-7 record locks, B-1 remote devices, poll list, 4-24 digital loopback test, 7-12 reorganization of database, 13-11 report alert control, 10-16 alert history, 10-4 configuration,
Index T U TCP/IP network configuring, 2-9 data input sheet, D-10 statistics, 12-4 terminal power report, 7-22 test abort, 7-18 BERT pattern, 7-13 device and line, 7-7 device self, 7-9 dial tone, 7-17 digital, 7-9 digital loopback, 7-11 DTE loopback, 7-12 end-to-end, 7-15 local loopback, 7-10 remote digital loopback, 7-12 ring detect, 7-18 threshold configuring for VF, 4-41 for VF impairments, 4-55 tile, window arrangement, 7-25 time interval, for statistics, 12-8 tributary devices, 4-24 unplaced sites,
