Owner’s Manual Model DWF1215B IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. To view the full line of Dimplex products, please visit www.dimplex.
Table of Contents Welcome & Congratulations . . . . . . . . . . . . . . . . . 3 IMPORTANT INSTRUCTIONS . . . . . . . . . . . . . . . . 4 Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . 7 Fireplace Installation . . . . . . . . . . . . . . . . . . . . . . 8 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Replacement Parts. . . .
Welcome & Congratulations Thank you and congratulations for choosing to purchase an electric fireplace from Dimplex, the world leader in electric fireplaces. Please carefully read and save these instructions. CAUTION: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: ① Read all instructions before using the electric fireplace. ② This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation.
IMPORTANT INSTRUCTIONS ⑮ Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. ⑲ Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/ power strip). ⑯ Do not block air intake or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
IMPORTANT INSTRUCTIONS WARNING: Remote control contains small batteries. Keep away from children. If swallowed, seek medical attention immediately. WARNING: Do not install battery backwards, charge, put in fire or mix with used or other battery types - may explode or leak causing injury. ! NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void user's authority to operate the equipment.
Quick Reference Guide 1. Before using the fireplace verify the circuit breakers for the are unit on. 2. If you have any technical questions or concerns regarding the operation of your electric fireplace, or require service contact customer service. 3. The heater may emit a slight, harmless odor when first used. This odor is a normal condition caused by the initial heating of internal heater parts. 4. For dimensions of your fireplace, refer to Figure 1. Figure 1 914mm (36") 500mm (19.
Fireplace Installation Site Selection The unit is packaged with two types of mounting options: • Wall mounting, Surface • Pedestal ! NOTE: A 15 Amp, 120 Volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.
Fireplace Installation for installation 1. Select an appropriate location to mount the unit on a wall, above an electrical outlet. Access to the electrical outlet must be maintained. Ensure the installation meets the national and state/provincial electrical codes. ! NOTE: It is recommended that the bottom of the unit not be mounted higher than 1020mm (40") from the Fireplace Installation ground to maintain an optimized viewing angle of the flame.
Fireplace Installation C. 3. Hold the wall-mounting bracket on the wall and mark the location of ONE (1) of the mounting holes. 4. Place the bubble level onto the top of the wall-mounting bracket. 5. Adjust the wall-mounting bracket so the bubble on the level is centered between the two black lines. 6. Mark three (3) other mounting screw locations, on the wall, ensuring that the wall bracket stays level. 7.
Fireplace Installation plates from the wall mounting slots in the back of the firebox. (Figure 5) 12. Mount the unit on the wall, so that the tabs on the wall bracket have been inserted into the slots on the back of the firebox. (Figure 6) 13. Carefully pour and evenly Figure 7 distribute the supplied glass rock media in the Media tray of the firebox (Figure 7). 14.
Fireplace Installation protective barrier between the front glass and your work surface, (i.e. cloth, cardboard, thick plastic) to avoid scratching the glass or your work surface. 2. Assemble the pedestal by attaching the vertical supports and firebox support (if applicable) to the base. (Figure 9) 3. Position the pedestal on the back of the firebox so that it lines up with the provided mounting holes. 4. Secure the pedestal to the firebox with the provided screws. (Figure 10) 5.
Operation Figure 11 In “MANUAL” mode, the fireplace's three levels of operation are controlled by the Manual Control Buttons. A C B The manual controls for the electric fireplace are located on the right end of the unit (Figure 11). A. On/Off Switch The On/Off Switch supplies power to all fireplace functions. When the switch is in the “I” position, the unit is on. When in the “O” position, the fireplace is off. B.
Operation Remote Control The fireplace is supplied with a radio frequency remote control. This remote control has a range of approximately 50 feet (15.25 m), it does not have to be pointed at the fireplace and can pass through most obstacles (including walls). It is supplied with one of hundreds of independent frequencies to prevent interference with other units.
Operation This will synchronize the remote control and receiver. ! NOTE: You will have only 10 seconds to perform this last step. Failure to do so will result in these steps needing to be followed again. Battery Replacement To replace the battery: 1. Slide battery cover open on the remote control (Figure 12). 2. Install one (1) 12-Volt (A23) battery in the battery holder. 3. Close the battery cover. Battery must be recycled or disposed of properly.
Maintenance WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. Partially Reflective Glass Cleaning The Partially Reflective Glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the Partially Reflective Glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.
Warranty Products to which this limited warranty applies This limited warranty applies to the following models of your newly purchased Dimplex electric fireplace DWF1215B. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.
Warranty replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part. • Limited warranty service will be performed solely by dealers or service agents of Dimplex authorized to provide limited warranty services.
Replacement Parts Heater Assembly (with Cutout) . . . . . . . . . . . . . . . . . . . . . . . . . 9600560100RP Front Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5902440200RP Partially Reflective Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5902420100RP Flame Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5902400100RP Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .