User manual

1260 Nanoflow Pump User Manual 91
Error Information
7
General Error Messages
Remote Timeout
A not-ready condition is still present on the remote input. When an analysis is
started, the system expects all not-ready conditions (for example, a not-ready
condition during detector balance) to switch to run conditions within one
minute of starting the analysis. If a not-ready condition is still present on the
remote line after one minute the error message is generated.
Synchronization Lost
During an analysis, the internal synchronization or communication between
one or more of the modules in the system has failed.
The system processors continually monitor the system configuration. If one or
more of the modules is no longer recognized as being connected to the system,
the error message is generated.
Probable cause Suggested actions
1 Not-ready condition in one of the
instruments connected to the remote line.
Ensure the instrument showing the not-ready
condition is installed correctly, and is set up
correctly for analysis.
2 Defective remote cable.
Exchange the remote cable.
3 Defective components in the instrument
showing the not-ready condition.
Check the instrument for defects (refer to the
instrument’s documentation).
Probable cause Suggested actions
1 CAN cable disconnected.
• Ensure all the CAN cables are connected
correctly.
• Ensure all CAN cables are installed correctly.
2 Defective CAN cable.
Exchange the CAN cable.
3 Defective main board in another module.
Switch off the system. Restart the system, and
determine which module or modules are not
recognized by the system.