User Manual

WARRANTY

Not Covered Under Warranty:

If product registration is not completed within

30 days of purchase and/or the product is resold,

the warranty will become void and all repairs will

be subject to applicable labor fees.

Dogtra DOES NOT replace defective units or

provide refunds after 30 days from date of purchase.

Dogtra’s warranty DOES NOT cover repairs or

replacement due to misuse, improper maintenance

or lost units. Any water damage on models that are

not waterproof will not be covered. All

replacement costs for either the transmitter or

receiver is the owner’s responsibility.

The Limited Lifetime Warranty will expire

(5) years from the date a unit is discontinued in

production by Dogtra Company.

* Batteries, or the labor to replace them, are

NOT covered under the warranty after the first year.

The warranty is void if the unit has been

altered or an unauthorized person has attempted

repair work.

Procedure for Repair Work:

Return shipping for warranty work is the

owner’s responsibility. The cost for shipping

(via regular ground service) back to the

customer is covered by Dogtra Co. within the

continental United States. Any expedited

shipping service will be at the owner’s expense.

Dogtra is not responsible for loss of training

time or inconvenience while the unit is in our

warehouse for repair work. Dogtra does not

provide loaner units or any form of compensation

during the repair period.

A copy of the sales receipt showing purchase

date is required before warranty work is begun.

Write a note briefly explaining the problem

and include your name, address, city/state/zip

code, daytime phone number and evening phone