Use and Care Manual

TROUBLESHOOTING GUIDE
EXPLODED VIEW
CARE AND MAINTENANCE
FCC/IC INFORMATION
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
C696
Problem Root Cause Corrective Action
e heater is taking a long
time to reach desired room
temperature.
Location
Your unit should always be positioned on an inside wall with proper insula-
tion. e heater provides supplemental heating for up to 1000 sq/ in con-
junction with a primary heat source.
Location
e back and side of the heater should be greater than 6 inches away from
objects for proper air intake.
Use of surge protector/
extension cord.
Plug unit directly into the wall outlet.
Temperature will not
change.
Defective control panel
circuit board.
Replace control panel circuit board.
Heater does not turn on
but other functions work
ne.
Manual reset needed
Turn the POWER to “OFF” and unplug the unit from the wall outlet for 30
minutes. Aer 30 minutes plug the unit back into wall outlet, and operate as
normal. If the problem persists, contact customer service.
Buttons do not work.
Defective control panel
circuit board.
Replace control panel circuit board.
Control panel does not
illuminate.
Defective control panel
circuit board.
Replace control panel circuit board.
Remote control is not
working when buttons are
pressed.
No batteries or battery
power.
Change the remote batteries.
Poor signal
Operate remote transmitter at a slow measured pace. Press the remote control
buttons with an even motion and gentle pressure. Repeatedly pressing buttons
in rapid succession may cause the transmitter to malfunction.
Distance
Operate the remote at a distance less than 20 feet from the front of the
appliance; point the remote at the control panel.
• Clean the trim using a so cloth, slightly dampened with citrus oil based product and bu with a clean so cloth.
• DO NOT use brass polish or household cleaners as these products will damage the metal trim. Citrus oil based products can
be obtained at supermarkets or hardware stores.
• WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the
risk of re, electrical shock and injury to persons.
• Warning: Disconnect power before attempting any maintenance or cleaning to reduce the risk of re, electrical shock or
personal injury.
Part Part Name Qty Part Number
1 Ring handle 1
Y19-S275-RH01(10ILH118-01)/Y19-S275-RH02(10ILH118-02)
Y19-S275-RH03(10ILH118-03)/Y19-S275-RH09(10ILH118-09)
Y19-S275-RH10(10ILH118-10)/Y19-S275-RH11(10ILH118-11)
2 Candle Light PCBA 1 Y17-S237-PCL
3 Temperature Display PCBA 1 Y19-S275-PTD
4 Remote control 1 P178
5 Control panel buttons 1 Y19-S275-B85
6 Control Panel Circuit Board 1 Y18-S263-P32
7 Main Circuit Board 1 Y19-S275-P15
8 Heater/Blower Assembly 1 Y17-S237-P01
MODELS: 10ILH118-01, 10ILH118-02,10ILH118-03, 10ILH118-09,10ILH118-10, 10ILH118-11