Setup guide

• If the DSL light is on but the PPP light is off
This means the modem is unable to go online because the Internet
username or password you entered as described in Section 5 – Going On-
line is incorrect, or the Internet account has not been activated. Check that
you have entered your Internet user name and password in the exact
format as specified by ISP. Repeat entry if necessary. Should this problem
persist, check with your ISP that the Internet account, username &
password are correct, and that your account has been activated.
• If both DSL and PPP light are on
The modem is actually on line. This problem may be with your browser
setting. Try returning any custom settings of the browser to default. If you
have a personal firewall, disable it to see if it makes any difference.
If you still cannot browse, perform a PING test as described in Q1-3, using these
addresses:
(A) Ping www.dynalink.com.au (or any valid web address)
(B) Ping 203.26.24.112 (or any valid public IP address)
If both (A) & (B) reported “request time out”, there is an issue on your local
network, your computer is not communicating to the modem correctly due to
either hardware issues or network misconfiguration.
If (A) failed but (B) yielded responses, this is a DNS server problem. Ask your
ISP if you must enter the DNS server address manually. Follow Q1-6, change the
Obtain DNS servers automatically option to Use the following DNS server
addresses. Enter the DNS server address provided by your ISP.
Q3. Browsing is fine but how can I run certain on-line applications?
You need to set up virtual servers or DMZ host. See Section 8 on Firewall &
traffic restrictions.
Q4. How to reset router if its IP and/or administrative password have been
changed but forgotten?
Reset the router to factory default by pushing a pin into the hidden reset button
located next to the push button at the back of the unit. Push and hold for at
least 5 seconds then release to trigger reset.