User's Manual
18
When connecting the camcorder to the computer or TV:
Problem Cause Solution
I cannot view the video clips
on my computer.
Driver or software is not
installed on the computer.
Install Direct X 9.0c or above
and Windows Media 9.0
Codecs to solve this problem.
Install the software and driver
in the bundled CD, or go to
http://www.microsoft.com to
download the required fi les.
Please refer to "Copying fi les
to your computer".
Driver installation failed.
The installation is terminated
abnormally.
Remove the driver and other
related programs. Follow
the installation steps in the
manual to re-install the driver.
The camcorder has been
connected to the PC via the
USB cable before installing
the driver.
Install the driver before plug-
ging in the USB cable.
The TV screen does not
display after connecting the
camcorder to the TV.
The camcorder is not cor-
rectly connected to the TV.
Reconnect the camcorder to
TV correctly.
A confl ict with other installed
camcorder or capture device
occurred.
The device is not compatible
with the camcorder.
If you have any other
camcorder or capture device
installed in your computer,
please completely remove
the camcorder and its driver
from the computer to avoid
the confl ict.
Noises occur on my computer
screen when using Video
Conferencing.
The fl icker setting does not
match the standard of the
country you are staying.
Adjust the fl icker setting.
For
more information, please
refer to the “Flicker Settings”
table.
The contents in this manual are subject to change without prior notifi cation.