Warranty

2
Surge Protection Warranty
Warranty WA00414003E
Effective March 2015
EATON CORPORATION www.eaton.com
Contact Information
For general surge product application or warranty questions,
or to file a warranty claim, contact EatonCare @
(1-877-ETN-CARE), option #2, option #1.
Limited Warranty for Surge
Protection Products.
Eaton warrants to the original retail purchaser or user that the
Eaton Surge Protector product will be free from failure due to
defects in workmanship or materials under normal care and
proper usage in a residential installation which fully complies
with all National Electrical Code requirements for a period of
5 years in the case of the product CHSPT2SURGE and for
the life of the product CHSPT2ULTRA and CHSPCABLE sub-
ject to the terms below. In the event of such a failure, Eaton
will, at its option, either repair or replace the product without
charge. See “To Submit A Warranty Claim” below. NOTHING
IN THIS LIMITED WARRANTY DOCUMENT AFFECTS ANY
STATUTORY RIGHTS OF CONSUMERS THAT CANNOT BE
WAIVED OR LIMITED BY CONTRACT. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION
TO JURISDICTION.
Protection Policy
The following applies to Eaton Residential Complete Home
Surge Protection Products (hereinafter the “Unit”).
Eaton will pay to repair or replace electronics equipment,
including, but not limited to, microwave ovens, appliances,
televisions, personal computers, audio and stereo compo-
nents, satellite dish equipment, and DVD players, owned by
the original retail purchaser or original user, if damaged by a
surge if all of the following requirements are met:
1. The Unit and connected equipment must be properly
installed and connected as per the manufacturer’s
instructions.
2. The connected equipment must be UL
®
or CSA
®
approved, and the damage due to an ac electrical
surge (or cable telephone line surges if suitable coax
data / telephone surge protectors have been used).
3. Failure due to direct lightning strikes and temporary
over-voltage are not covered.
4. Claim must be made within 30 days of failure and must
be accompanied by a receipt for the damaged equipment
or the warranty is void.
5. Eaton reserves the right to inspect the damaged compo-
nents as well as the location where the components were
in use (at Eaton’s expense).
6. This coverage is secondary to any applicable warranties,
service contracts and / or all other insurance. If the claim
is found to be valid, Eaton will pay up to the deductible
of the homeowners insurance or the cost of the damage,
whichever is less. This reimbursement is limited to the
Reimbursement Maximum Amounts stated below.
7. Electrical equipment, such as televisions with multiple
ports, must have surge protection on each conductor
(e.g. ac power, cable, etc.).
8. This warranty is valid only when the product is used as
a consumer product in residential environments and ex-
cludes commercial applications.
This warranty is non-transferable and only applies to the origi-
nal retail purchaser or original user.