Product Manual

2
PLEASE NOTE: 20H IS FOR OUTDOOR PERMANENT INSTALLATIONS ONLY AND 20HI IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL
AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION.
Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483
English
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator
FOR YOUR RECORDS
Write the model and serial number here:
#_______________________________
#_______________________________
You can nd them on a label on the water heater
and/or packaging.
Staple sales slip or canceled check here.
Proof of the original purchase date is needed to
obtain service under the warranty.
READ THIS MANUAL
Inside you will nd many helpful hints on how to
use and maintain your water heater properly. A
little preventive care on your part can save you
time and money over the life of your water heater.
You’ll nd many answers to common problems in
the Troubleshooting Guide. If you review the chart
of Troubleshooting Tips rst, you may not need to
call for service.
READ THE SAFETY INFORMATION
Your safety and the safety of others are very
important. There are many important safety
messages in this manual and on your water
heater. Always read and obey all safety messages.
This is the safety alert symbol. Recognize this
symbol as an indication of Important Safety
Information! This symbol alerts you
to potential hazards that can kill or hurt
you and others.
All safety messages will follow the safety alert
symbol and either the word “DANGER”,
“WARNING”, “CAUTION” or “NOTICE”.
These words mean:
DANGER - An imminently hazardous situation
that will result in death or serious injury.
WARNING - A potentially hazardous situation
that could result in death or serious injury
and/or damage to property.
CAUTION - A potentially hazardous situation
that may result in minor or moderate injury.
NOTICE: Attention is called to observe a
specied procedure or maintain a specic
condition.
Safety Information
Safety Precautions .................. 3-6
20-H Installation Instructions
Location .......................................8-9
Typical Installation ......................10
Water Connections .....................11
Gas Supply.....................................11
Relief Valve.....................................12
Leak Testing....................................13
High Altitude ...............................13
Remote Control ....................14-15
Electrical Connection ................16
Pipe Insulation .............................17
Mounting ......................................18
Installation Checklist .................19
20-HI Installation Instructions
Location ................................. 21-23
Typical Installation .....................24
Water Connections ............25-26
Gas Supply.....................................26
Relief Valve.....................................27
Leak Testing...................................27
High Altitude ............................. 27
Venting ....................................28-33
Remote Control ..................34-35
Electrical Connection ...............36
Pipe Insulation ............................37
Mounting ......................................38
Installation Checklist .................39
Operating Instructions
Start Instructions .................40-41
Water Temperature .............41-42
Temperature Memory...............42
Maintenance
Maintenance ................................43
Cleaning your lter .....................43
Extended Shut-Down ...............44
Anti-Freezing.........................44
Draining ..................................44-45
Troubleshooting Tips
Before You Call ............................47
Error Code Guide .......................48
Customer Service
Parts List...................................49-50
Safety
English-20Liter-Series-ManualV4_OK.indd 2 3/12/2019 10:54:58 PM