Product Manual

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PLEASE NOTE: 20H IS FOR OUTDOOR PERMANENT INSTALLATIONS ONLY AND 20HI IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL
AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION.
Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483
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Maintenance continued…
Before performing any Housekeeping tasks to this water heater, be sure to turn the unit o and disconnect
the power supply.
Vacuum around the water heater for dust, dirt and lint on a regular basis. Clean the water heater and
remote control by using a damp soft cloth with a few drops of mild detergent and gently wiping the
surfaces of the unit. Wipe any remaining moisture with a dry soft cloth.
To ensure sucient ventilation and combustion air supply, proper clearances must be maintained. The
water lters should be cleaned on a monthly basis. Combustion system is fan-assisted.
CLEANING THE WATER HEATER AND REMOTE CONTROL(S):
• Make sure the unit is OFF and the electrical power supply has been disconnected.
• DO NOT scrub the appliance with a brush.
• Use only mild soapy water other cleaners may damage the surface of the water heater.
• DO NOT remove any label including the rating plate while cleaning or servicing.
• DO NOT splash water on the remote controls when cleaning.
DANGER: Shock Hazard. Make sure the electrical power to the water heater is o to avoid potential
serious injury or damage to components.
DANGER: Combustible materials, such as clothing, cleaning materials, or ammable liquids, etc.,
must not be placed against or next to the water heater.
Vacation and Extended Shut-Down
If the water heater is to remain idle for an extended period of time, the power and water to the appliance
should be turned o.
The water heater and piping should be drained if they might be subjected to freezing temperatures.
After a long shut-down period, the water heater’s operation and controls should be checked by qualied
service personnel.
Anti-Freezing
While the Anti-Freezers will help to protect from cold temperatures, they will in no way
guarantee protection from freeze damage. DO NOT rely on the Anti-Freezers to fully protect the
unit from freezing, take all precautions to prevent cold damage.
* Freezing anywhere in the plumbing system can result in damage to the water heater, such as a
rupture in your Heat Exchanger. All pipes must be adequately protected from freezing.
NOTICE: The anti-freezing
device works for the water
heater unit only, and not for
the inlet and outlet water
pipes.
Maintenance
Water heaters with Anti-Freezers have an automatic heating device
that will help to avoid freeze damage, but the power must be kept on.
Freezing will occur with no power. In very cold areas and when the
temperature is under 32°F, or in the event of an ice storm, freezing
will occur as the heating power limit is exceeded. If these conditions
take place, please follow the procedures explained below.
Draining Procedure
When the temperature falls below 32°F, water in your plumbing system or water heater can turn to
ice and then expand causing damage to the water heater. This damage is not covered under your
manufacturer’s warranty. If these conditions are anticipated, please drain the water heater as follows to
help but not guarantee from freezing:
1. Shut o the main gas valve and power.
2. Shut o the inlet water valve.
3. Open all faucets.
4. Take o the drain valve, and allow water to drain for 3 minutes or until the unit is empty.
5. Making sure all water is out, replace the drain valve, and shut o the faucets.
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