Operating Guide

9
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Eccotemp Systems LLC | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Portable tankless water heater will not start – there are no audible clicks at startup:
a. The rst thing to check is to ensure that the incoming water on the “right” side of the portable
tankless water heater. If the incoming and outgoing are reversed, the portable tankless water
heater will not work. The incoming is on the far right and the outgoing is in the middle.
b. Check to make sure you have fresh batteries and they are installed in the correct position with
the at side of the batteries touching the spring.
c. Number one reason that the portable tankless water heater does not ignite is that there is not
enough water pressure. You need a minimum of 20 PSI. sustained. Municipal water should supply
enough water pressure. Most 12/24/120 volt pumps will sufce as long as they are capable of
delivering a pressure of at least 35 PSI and 1.6 GPM.
d. A wire has become disconnected inside the portable tankless water heater during shipping.
Make sure the gas is OFF. The front cover is held by six screws, four on top, two on bottom. The
knobs pull off. All the wiring is done with push together plastic connectors. They are all visible
without further dismantling of the portable tankless water heater. It should be obvious when a
wire has become disconnected.
e. It is possible that some debris or epoxy might have entered the water regulator. Check to see
if the lter screen on the water inlet is clear of debris. You can also reverse the hookup by taking
your water source and hooking it up to the water outlet side and back ushing the system.
f. Propane gas cylinders sometimes are contaminated with air, especially new tanks upon their
rst lling. Cycle the portable tankless water heater on and off by using the shower head switch
several times (5) to purge the air from the gas.
Should a portable tankless water heater fail to light or stay lit after 10 cycles, please visit our
helpdesk located at www.eccotemp.com for additional troubleshooting steps.
Portable tankless water heaters starts, then shuts off:
a. The portable tankless water heater requires a minimum of about 0.75 gallons per minute (2.8
liters) and a minimum of about 20 PSI. Note: water pressure is at the lower end of operating
parameters. You will need a sustained water pressure of approximately 40-60 PSI / 2.7-4.1 bar
for adequate use if you are using a 12/18/120/240 volt pump. See ADJUSTMENT in previous
section above.
b. High Wind. For safety reasons the heater will not start in sustained wind, nd an alternate
location for the water heater.
c. Out of, or low on gas. Propane gas cylinders sometimes are contaminated with air, especially
new tanks upon their rst lling. Cycle the portable tankless water heater on and off several
times (5) to purge the air from the gas, if this dosen’t clear the air then the tank must be purged.
d. The valve on the propane tank should be all the way “Open”.
DO NOT RETURN TO STORE
Troubleshooting
Please visit our Helpdesk at www.eccotemp.com or contact us via email at
[e-mail] if you encounter a problem!