Instructions / Assembly

ManualsBrandsecobee ManualsSmart DevicesSmart Thermostat Premium with Smart Sensor and Air Quality Monitor Wifi Works with Siri, Alexa, Google Assistant

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from the date of purchase by the consumer

(“Customer”), the ecobee (the “Product”) shall be

free of defects in materials and workmanship under

normal use and service. During the warranty period,

ecobee shall, at its option, repair or replace any

defective Products, at no charge. Any replacement

and/or repaired device are warranted for the

remainder of the original warranty or ninety (90)

days, whichever is longer. A proof-of-purchase will

be required from the Customer in order for ecobee

to provide a replacement and/or repaired device.

This Warranty is valid only for Product installed in

the country in which it is purchased.

If the product is defective, call Customer Service at

1-877-932-6233. ecobee will make the determination

whether a replacement product can be sent to you

or whether the product should be returned to our

address.

In the event of a failure of a Product, Customer may:

a. If Customer did not purchase the Product directly

from ecobee, contact the third party contractor

from whom the Product was purchased to obtain

an equivalent replacement product, provided the

contractor determines that the returned Product

is defective and Customer is otherwise eligible to

receive a replacement product;

b. Contact ecobee directly for service assistance at

1-877-932-6233 and ecobee will make the

determination whether an advance equivalent

replacement Product can be sent to Customer

with return shipping supplies (in which case a

hold shall be put on Customer’s credit card for the

value of the replacement Product until ecobee

has received the defective Product). Product

should be returned to our address. If the returned

Product is found by ecobee to be defective and

Customer is otherwise eligible to receive a

replacement product, no amount shall be charged

to Customer’s credit card; or

économique Canada applicables aux appareils radio

exempts de licence. L’exploitation est autorisée aux

deux conditions suivantes :

1. L’appareil ne doit pas produire de brouillage;

2. L’appareil doit accepter tout brouillage

radioélectrique subi, même si le brouillage est

susceptible d’en compromettre le fonctionnement.

RF Exposure Statement:

This equipment complies with IC RSS-102 radiation

exposure limits set forth for an uncontrolled

environment. This transmitter must be installed to

provide a separation distance of at least 8 inches

from all persons and must not be collocated or

operating in conjunction with any other antenna or

transmitter.

Énoncé sur l’exposition aux fréquences radio :

Cet équipement est conforme aux limites

d’exposition aux fréquences radio d’IC RSS-102

déﬁnies pour un environnement non contrôlé. Cet

émetteur doit être installé à au moins 20 cm de toute

personne et ne doit pas être colocalisé ou fonctionner

en association avec une autre antenne ou émetteur.

FCC ID: WR92221123114

IC: 7981A-2221123114

CAN ICES-3 (B)/NMB-3(B)

Warning: Changes or modiﬁcations not expressly

approved by ecobee Inc. could void the user’s

authority to operate the equipment

Avertissement : les changements qui ne sont pas

expressément autorisés par ecobee Inc. pourraient

annuler votre droit d’usage du matériel..

3-Year Limited Warranty

ecobee warrants that for a period of three (3) years

c. Ship the defective Product directly to ecobee, in

which case Customer shall contact ecobee

directly at 1-877-932-6233, so ecobee can make

the required shipping arrangements. Upon receipt

of the defective Product, ecobee will ship an

equivalent replacement product to Customer,

provided the returned Product is found by ecobee

to be defective and Customer is otherwise eligible

to receive a replacement product.

This warranty does not cover removal or

reinstallation costs and shall not apply if the

damages were found to be caused by something

other than defects in materials or workmanship,

including without limitation, if the Product:

· Was operated/stored in abnormal use or

maintenance conditions;

· Is repaired, modiﬁed or altered, unless ecobee

expressly authorizes such repair, modiﬁcation or

alteration in writing;

· Was subject to abuse, neglect, electrical fault,

improper handling, accident or acts of nature;

· Was not installed by a licensed Heating Ventilating

and Air Conditioning (HVAC) contractor; or

· Was installed improperly.

ecobee’s sole responsibility shall be to repair or

replace the Product within the terms stated above.

ECOBEE SHALL NOT BE LIABLE FOR ANY LOSS

OR DAMAGE OF ANY KIND, INCLUDING ANY

SPECIAL, INCIDENTAL OR CONSEQUENTIAL

DAMAGES RESULTING, DIRECTLY OR INDIRECTLY,

FROM ANY BREACH OF ANY WARRANTY,

EXPRESS OR IMPLIED, OR ANY OTHER FAILURE

OF THIS PRODUCT. Some US states and Canadian

provinces do not allow the exclusion or limitation of

incidental or consequential damages, so the above

limitation or exclusion may not apply to you.

ecobee’s responsibility for malfunctions and defects

in materials and workmanship is limited to repair

and replacement as set forth in this warranty

statement. All express and implied warranties for

the product, including but not limited to any implied

warranties and conditions of merchantability and

ﬁtness for a particular purpose, are limited to the

three-year duration of this limited warranty. No

warranties, whether expressed or implied, will apply

after the limited warranty period has expired. Some

US states and Canadian provinces do not allow

limitations on how long an implied warranty lasts,

so this limitation may not apply.

ecobee neither assumes responsibility for nor

authorizes any other person purporting to act on its

behalf to modify or to change this warranty, nor to

assume for it any other warranty or liability

concerning this product.

This warranty gives you speciﬁc rights, and you may

also have other rights which vary from jurisdiction to

jurisdiction. If you have any questions regarding this

warranty, please write to ecobee Customer Service.

Legal Notice

Use of the HomeKit™ logo means that an electronic

accessory has been designed to connect speciﬁcally

to iPod

, iPhone

, or iPad

, respectively, and has

been certiﬁed by the developer to meet Apple

performance standards. Apple is not responsible for

the operation of this device or its compliance with

safety and regulatory standards. Please note that

the use of this accessory with iPod, iPhone, or iPad

may aect wireless performance. Apple, iPhone,

iPad, and iPod touch are trademarks of Apple Inc.,

registered in the U.S. and other countries. HomeKit

is a trademark of Apple Inc.