Warranty

EdenPURE
GUARANTEE
This product carries a 30-day satisfaction guarantee. If you are not totally satisfied, your purchase price
will be refunded if you contact Customer Service to obtain a Return Authorization within thirty (30) days
of receipt. Upon receiving Return Authorization, product must be returned within 10 days. The product
must be returned in the original packaging to avoid damage to the product during shipping.
LIMITED WARRANTY
The Company warrants this product to the original purchaser to be free from defects in workmanship and
materials under normal use and service for 2 years from the date of purchase.
The Limited Warranty is void if any of the following occur: a.) Failure of the product resulting from
accident, abuse or misuse; b.) the product has been altered or tampered with in any way, without first
contacting Customer Service for authorization; c.) the product was not used correctly or the product was
not maintained according to the care instructions.
LIMITATIONS: THE FORGOING LIMITED WARRANTY IS THE SOLE WARRANTY AND THERE ARE NO OTHER
WARRANTIES OF ANY KIND, EXPRESS AND/OR IMPLIED. COMPANY HEREBY DISCLAIMS ANY AND ALL
OTHER WARRANTIES, EXPRESS AND/OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WAR-
RANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS OF THE PRODUCT FOR A PARTICULAR
PURPOSE. IN NO EVENT WILL COMPANY BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE,
OR CONSEQUENTIAL DAMAGES ARISING FROM, OUT OF OR RELATED TO THE PRODUCT OR YOUR USE
THEREOF.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. The Company will not be responsible for damages
or losses, direct or indirect, caused by misuse, abuse, accident, negligence, conditions of transporta-
tion or storage, or failure to follow the accompanying written instructions. The Company will not be
responsible for any statements that are made or published, written or oral, that are inconsistent with this
written warranty, or which are misleading or inconsistent with the facts as published in the literature or
specifications by the Company.
LIMITED WARRANTY CLAIM PROCEDURE: During the 2-year Limited Warranty period, a defective product
will be repaired or replaced by the Company with the same or similar model without charge. However,
return shipping will be at the expense of the consumer. If product has been discontinued and is no longer
available and/or cannot be repaired, you will receive a prorated refund of purchase price.
Any consumer returning a defective product for exchange or repair after the 30-day guarantee period will
receive a refurbished product in exchange.
PRODUCT MUST BE RETURNED IN THE ORIGINAL BOX AND PACKAGING.
ANY REPAIRED OR REPLACED PRODUCT SHALL BE WARRANTED TO THE ORIGINAL PURCHASER ONLY
FOR THE LENGTH OF THE UNEXPIRED PORTION OF THE ORIGINAL LIMITED WARRANTY PERIOD.
For more information, or for assistance, please contact our Customer Service Department at:
Telephone: 1-800-225-6595
E-Mail: custserv@edenpure.com
Website: www.edenpuresupport.com
®

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