User guide

APPENDIX
55
USER GUIDE
TABLE OF CONTENTS INTRODUCTION PARTS DESCRIPTION OPERATING INSTRUCTIONS INTERNET UPDATES APPENDIX
TABLE OF CONTENTS INTRODUCTION PARTS DESCRIPTION OPERATING INSTRUCTIONS INTERNET UPDATES APPENDIX
TROUBLE SHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SOLUTION
Display beeps for two seconds (long
beep)
The unit is too hot from being in the
direct sunlight
Once the device cools down the
screen will turn itself on
No display when the key is in “on”
position
The unit will not wake up with the
key in the “on” position until the
screen is touched or any button is
pressed
Touch the screen or start the vehicle,
if this does not turn the screen on
then you will need to call technical
support
Vehicle does not start after
programming
The calibration may have not written
correctly
Select “Return to stock” from the
programming menu. Then, Program
back to stock. Now, try to start the
vehicle again. If the problem contin-
ues contact technical support
Fusion drivers will not install
correctly
The drivers were not successfully
installed by the automatic installer
Manually install the drivers, Edge
technical support can provide you
with instruction on how to do this
Camera picture is frozen Bad connections Cycle the key off and on. Double
check your fuse and connectors.
Error 16 when programming There was a communication error Try to program the level again
Display beeps quickly Possible device malfunction Update the device using the fusion
software
Edge EGTs are not displaying Connector on the back of the device
is not fully seated
Make sure the cable connection is not
upside down, and push the cable until
it is fully seated
Unit will not power on after vehicle
is started or after screen or buttons
are pressed.
Typically this issue is caused by a
blown OBDII/Cigarette Lighter Fuse.
Replace fuse and test unit again.
Evolution programming errors:
1. Your device gets stuck on the
“Uploading Boatloader” screen
2. An error is displayed: “ERROR-We
could no upload the bootloader to the
vehicle...”
3. If you are constantly asked to make
sure your key is on.
4. Error displayed after your device
shows blank gauges and says that it is
loading. The error will be displayed
as “Cannot communicate with ve-
hicle, ensure the key is in the on po-
sition...”
Sometimes programming can be
disrupted by installed aftermar-
ket devices that are tapped into
the trucks communication lines
(J1850). These may include but are
not limited to aftermarket radios,
chime boxes, remote starters, ect.
Also, any power consuming devices
should not be plugged into the ciga-
rette adapter during the programming
process. Fluctuations in power may
disrupt the programming process.
The following solutions are good fi rst
steps to getting around these program-
ming errors. If these steps do not
solve your problem, please contact
Edge Tech Support:
Fuses: (CAUTION: Always turn
the key off while unplugging fuses).
1. Remove fuses connecting radio,
radio amplifi er, satellite radio, re-
mote starter, or any other aftermarket
device you have installed on your
vehicle.
Power:
1. Close all doors during program-
ming.
2. Do not operate electrical accesso-
ries (radio, windows, wipers, ect.)
3. Remove any devices plugged into
the cigarette lighter or any other
auxiliary power port.