Installation Sheet

16
Troubleshooting Continued
Issue
Possible Cause
Solution
The ice cubes are partially
formed or are white at the
bottom.
There is not enough water in
the water bin.
Check if the water supply
pressure is below 15 psi
Check the water supply. The
filter may be restricted.
Check for a water leak in the
water trough.
Noise during operation.
The feet are not level.
Level the feet.
Certain sounds are normal.
See the “Normal Sounds”
section.
The icemaker stops suddenly
while making ice.
The electricity is off.
Reconnect the power supply
line.
The room temperature is out of
the stated range.
Cut off the electricity and let the
icemaker stop working until the
temperature returns to within
the stated range.
The body of the ice maker is
electrified.
The ground line isn’t in the
socket.
Use the correct plug and outlet.
Scale builds up quickly inside
the machine.
The calcium level in the water
is too high.
Use a water-softening
apparatus installed in front of
the water inlet valve.