Diva Server Adapters Installation Guide www.eicon.
Fourth Edition (August 2002) 203-201-04 Diva ISDN is a registered trademark of Eicon Networks Corporation. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Linux is a registered trademark of Linus Torvalds. OS/2 is a registered trademark of International Business Machines Corporation. NetWare is a registered trademark of Novell Incorporated. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.
EICON NETWORKS CORPORATION SINGLE USER LICENSE AGREEMENT FOR USE OF SOFTWARE This is a legal agreement between you, the end user, and Eicon Networks Corporation (‘Eicon Networks’) . You should carefully read the following terms and conditions before installing this software. Installing the software indicates your acceptance of these terms and conditions.
Limited Warranty (Software) The only warranty Eicon Networks makes is that the medium on which the program is recorded will be replaced without charge if Eicon Networks, in good faith, determines that it was defective in materials or workmanship and if returned to your supplier with a copy of your receipt within ninety (90) days from the date you purchased it. Eicon Networks offers no warranty for your reproduction of the program.
Contents Introduction .................................................................................... 7 Ordering Your ISDN PRI or T1 Line .............................................. 9 Provisioning an ISDN PRI connection..................................... 10 Provisioning a channelized T1 connection (robbed-bit) .......... 11 Installation.................................................................................... 12 How to proceed with the installation........................................
Introduction Eicon Networks’ Diva Server adapters provide high-speed digital connections to support a variety of network applications. Important: All Diva Server adapters have been tested and found to comply with the Electromagnetic compatibility, Safety and Network connection regulations within North America and other major territories. Read the regulatory information in the section ‘Regulatory Information’ on page 20 before installing and using your adapter.
To install Acrobat Reader 4.0 under a Windows operating system: 1. 2. 3. Insert your Diva Server Software Suite CD-ROM into your CD-ROM drive. The front end will automatically start. If the front end fails to start, double-click SETUP.EXE in the root folder on the CD-ROM. From the Welcome screen, click the ‘Bonus Software’ button. From the presented screen, you can install Acrobat Reader 4.0. To view a PDF manual under a Windows operating system: 1. 2. 3.
Ordering Your ISDN PRI or T1 Line This chapter will assist you in ordering an ISDN PRI or a T1 line for your Diva Server T1/PRI adapter. It provides recommended settings for a number of the configuration settings on Diva Server T1/PRI adapters. You should specify these settings when you order your line from your service provider. Line types The Diva Server T1/PRI adapters can be configured to support an ISDN PRI line or a T1 line.
Provisioning an ISDN PRI connection This section explains how to order an ISDN PRI line for your Diva Server T1/PRI adapter. What to order Specify the following requirements when you place your order: • 23 B-channels + 1 D-channel • D-channel on channel 24 (timeslot 24). Do not order NFAS (non-facility associated signaling service), which enables you to use channel 24 as a data-carrying B-channel. • Layer 1 line code is B8ZS with ESF (Extended SuperFraming) • Data rate of 1.
Provisioning a channelized T1 connection (robbed-bit) This section explains how to order a T1 line that uses robbed-bit signaling for your Diva Server T1/PRI adapter.
Installation This chapter will assist you in installing your Diva Server adapter and connecting it to your ISDN PRI or T1 line. How to proceed with the installation 1. 2. 3. 4. Make sure you have all the items you need, as listed below. Install your Diva Server adapter, as described on page 13. Connect your ISDN PRI or T1 line, as described on page 14. Install the software, as described in the corresponding online guide.
Installing Your Diva Server Adapter The installation procedure below applies for the following Plug&Play PRI adapters: • Diva Server T1/PRI PCI: Diva Server T1/PRI PCI, Diva Server T1/PRI-4M PCI, Diva Server T1/PRI-8M PCI, Diva Server T1/PRI-24M PCI • Diva Server Voice T1/PRI PCI: Diva Server Voice T1/PRI-4M PCI, Diva Server Voice T1/PRI-8M PCI, Diva Server Voice T1/PRI-24M PC Warning: PRI signals can have telephone network voltages (TNV).
Note: If space does not permit the use of the retainer, simply remove it, and then insert the adapter. The retainer is only an installation aid and does not add functionality to the adapter. Retainer Warning: To avoid damaging your hardware, insert your Diva Server T1/PRI adapter only into a PCI slot. Inserting the adapter into any other type of slot can damage your adapter, your computer, or both. 6. Firmly secure the adapter with the screw (or clip).
Connect your ISDN PRI or T1 line as shown: 1. Take the cable included with the adapter. Wall jack, NT, or CSU Server adapter 2. Plug one end into the adapter. 3. Plug the other end into the NT, CSU, or wall jack. If the Diva Server T1/PRI adapter in NT mode is connected to a PBX The Diva Server software enables you to configure Diva Server T1/PRI adapters as network termination (NT).
Make sure to connect the transmission leads of your Diva Server T1/PRI adapter to the receiving connectors of the network termination and the receiving leads of your Diva Server T1/PRI adapter to the transmission connectors of the network termination. Note: If the adapter is not properly connected to the ISDN PRI or T1 line, a layer 1 warning light appears on the NT, the adapter, the external CSU, and at the switching center of the network provider. The network provider might then deactivate the line.
Troubleshooting If you are having problems with your adapter or with the corresponding software, the following suggestions can help you diagnose and solve the problems. If these suggestions do not work for you, try the suggestions described in the online manual for the corresponding software, or those on the Help Web (see page 23). Using the Line Check utility (under Windows NT and Windows 2000/XP) The Line Check utility performs a check of your adapter, cabling, and ISDN PRI or channelized T1 connection.
Checking the status LEDs Diva Server T1/PRI and Diva Server Voice T1/PRI adapters have four LEDs, as shown: yellow blue red green The table below describes the function of each LED: Color Status yellow off Normal operation. lit Remote site is experiencing synchronization problems (if a remote alarm/yellow alarm is detected). red blue green 18 Description off Normal operation. lit The receiver does not detect a signal (loss of signal/red alarm). off Normal operation.
Technical Specifications Diva Server T1/PRI Diva Server Voice T1/PRI Bus type PCI (3,3/5 V) CPU 32 Bit RISC CPU, 180 MHz Memory 8 MB SDRAM Interrupt request levels Allocated by PCI BIOS. I/O base addresses (hex) Allocated by PCI BIOS.
Regulatory Information Regulatory Information for the USA WARNING. Changes or modifications to this unit not expressly approved by Eicon Networks Corporation could void the user's authority to operate the equipment. FCC Declaration of Conformity We: Eicon Networks Inc.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. FCC Part 68 Notice This unit complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number. If requested, this information must be provided to the telephone company.
some cases, the company’s inside wiring associated with a single line individual service may be extended by means of certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Warning: For your safety, follow these steps before you remove the cover from your PC: 1. Turn off the power to your PC and all peripheral devices. 2. Disconnect the power cable.
Customer Services To obtain technical support for Eicon Networks products, contact either Eicon Networks or your Eicon Networks supplier as indicated below. Please note that in some regions you can save time and long-distance charges by sending a description of your situation by fax. Customer Services personnel will then call you to provide a solution or to request additional information.
