Tech Data Sheet

3
Demo Mode/Washer Error Codes
Washer Error Codes
Demo Mode:
The Demo works in two ways: interactive mode and automatic loop.
The interactive mode enables the customer to use interface without activat-
ing the appliance. The machine behavior appears similar to operation. Start
locks the door and the drum light turns on and the ETR is decreased each
second. No water load/drain is executed.
If no one interacts with the interface for 3 minutes, or start button hasn’t
been pushed, the machine an automatic loop instead, simulating the cycle
execution only on display. This automatic loop cycles until someone touch-
es the user interface and it goes back to interactive mode.
Entering Demo Mode:
1 Press power and look for console light up.
2 For Rotary Dial Cycle Select Washer: Within 10 seconds select fast
wash and then simultaneously press and hold temp and set buttons for
3 secs. Skip to Step 4.
3 For Push Button Cycle Select Washer: Within 10 seconds select rinse &
spin and then simultaneously press and hold temp and set buttons for
3 secs. Continue to Step 4.
4 The message “dn” will blink 3 times in the center display.
5 If “dn” message does not appear, turn off machine and repeat previous
steps.
Exiting Demo Mode:
To exit Demo Mode, perform the same sequence that was described earlier
to enter Demo Mode. If successful, the machine will beep, then the display
will cycle off and on, followed by another beep. You may also perform a
Factory Default Reset - see below.
Factory Default Reset:
1 Press power and look for console light up.
2 Wait at least 10 seconds, then simultaneously press and hold soil and
options buttons for 3 secs.
NOTE
Once Demo Mode is activated, every time the machine is turned on, Demo
Mode is automatically recalled; this occurrence is signaled at the start-up
by the text “dn” fl ashing 3 times in the center display. Unplugging the unit
will not clear Demo Mode. See “Exiting Demo Mode” for more information.
Error
Code
Error Description Display
Notifi cation
Next Step
11 Fill time too long Yes Refer to test (1)
13 Water leak in tub or in pressure sensor No Refer to test (2)
21 Water not pumping out fast enough Yes Refer to test (3)
23 Drain triac error No Refer to test (3)
24 Drain triac error sensing No Refer to test (3)
31 Electronic pressure switch error No Refer to test (4)
32 Pressure sensor calibration problem No Refer to test (4)
35 Pressure sensor indicates water overfi ll No Refer to test (5)
38 Air trap clogged No Refer to test (5)
41 Control board thinks the door switch is open Yes Refer to test (6)
42 Door lock device failure No Refer to test (6)
43 Door lock triac failure No Refer to test (6)
44 Door closed sensing failure No Refer to test (6)
45 Line door sensing failure No Refer to test (6)
55
(on select models)
Motor under speed
(not available on 300 series)
No Check for heavy or unbalanced load
Refer to test (9)
57 High current on inverter (motor control) No Refer to test (8)
58 High current on motor phase No Refer to test (8)
59 No spin signal for 3 seconds No Refer to test (9)
5A High temperature on control due to overload (motor control) No Refer to test (8)
5B Motor control under voltage No Check supply under load and wiring to unit
Refer to tests (6 and 9)
To return to factory settings,
press the soil and options
buttons at the same time and
hold until the signal sounds.
Recalling Last Error Code:
1 Press power and look for console light up.
2 Wait at least 10 seconds, then simultaneously press and hold temp and
set buttons for 3 secs.
3 The display will show the last error in memory.
4 Clear the display and return to normal operation by touching any but-
ton or by pressing the power button.