User Manual

Problem Possible cause Remedy
and a number come
on.
There is an error in the
appliance.
Disconnect the appliance
from the electrical supply
for some time. Discon-
nect the fuse from the
electrical system of the
house. Connect it again.
If
comes on again,
speak to the service cen-
tre.
comes on.
The electrical connection
is incorrect. The supply
voltage is out of range.
Speak to a qualified elec-
trician to check the instal-
lation.
comes on.
There is an error in the
appliance because a
cookware boils dry. The
overheating protection for
the cooking zones and
the Automatic Switch Off
operate.
Deactivate the appliance.
Remove the hot cook-
ware. After approximately
30 seconds, activate the
cooking zone again. If the
cookware was the prob-
lem, the error message
goes out of the display,
but the residual heat indi-
cator can stay. Let the
cookware become suffi-
ciently cool and refer to
“Cookware for the induc-
tion cooking zone” to see
if your cookware is com-
patible with the appli-
ance.
comes on.
The cooling fan is
blocked.
Check if objects block the
cooling fan. If
comes
on again, speak to the
service center.
comes on.
The electrical connection
is incorrect. The appli-
ance is connected only to
one phase.
Connect the appliance as
you see it in the connec-
tion illustration.
If you tried the above solutions and can-
not repair the problem, speak to your
dealer or the customer service. Give the
data from the rating plate, three digit letter
code for the glass ceramic (it is in the cor-
ner of the glass surface) and an error
message that comes on.
Make sure, you operated the appliance
correctly. If not the servicing by a custom-
er service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the cus-
tomer service and conditions of guarantee
are in the guarantee booklet.
ENGLISH 15