User's Manual

MP-935WID
All Information and specification are subject to change without further notice
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Troubleshooting and FAQ
Question: When browsing the Internet Radio I got the message ‘Unformatted Channel’. What does that mean?
Answer: That’s because the station is closed.
Question: Why can’t I play the Music even when I have selected my Media Player?
Answer: Please check whether you have shared the Music streaming of the entire new device in the Media Player
11 in Windows XP or Vista. Please read setting the Windows media player 11 on page 14
Question: Why is my player not streaming even I have done the setup of the Windows media player 11?
Answer: Please check if your PC or Notebook has gone to Hibernate mode. The Media streaming does not work in
the hibernate mode.
Question: Can I download the music folder to my
Music Player?
Answer: No the device supports only one file by file transfers at a time
Question: Why doesn’t my MP-935WID appear to be charging when connected with the USB cable?
Answer: The MP-935WID requires a normal 1.1 or 2.0 USB port to provide enough power to charge. Some USB
ports like the one on your keyboard may not have enough power to support MP-935WID. Try the other USB ports on
your computer to see if they can charge the device. Otherwise you will need to use the optional USB AC power
adapter.
Question: What is Radio search? And am I required to subscribe to Radio search service for my MP-935WID in
order to listen to Internet Radio?
Answer: Radio search service provides online internet radio directory which aggregates tens of thousands of radio
stations and podcasts. The directory maintained by Radio search is updated time to time in order to make sure the
maximum level of accessibility of individual Internet Radio channel. Your MP-935WID product is shipped with
bundling Radio search service to make sure customer have seamless user experience. So, customer needs not have
individual subscription for Radio search service.
Question: How do I connect my MP-935WID to a Wi-Fi network?
Answer: When you use a feature that requires an internet connection, like Internet Radio and Media Stream, the MP-
935WID will automatically connect to available network. This process is called Wi-Fi zero-configuration”. Once the
network is connected, you can automatically enter into the function modes.
Question: What is MP-935WID Wi-Fi zero-configuration? How does it work?
Answer: MP-935WID Wi-Fi zero-configuration is an intelligent service used to provide end customer like you a
harass-free user experience on Wi-Fi setup. It will automatically connect to open Wi-Fi access point or load profiles
when.
Question: What is MP-935WID Wi-Fi profile?
Answer: MP-935WID Wi-Fi profile is a configuration set for your Wi-Fi connection. It contains all the information you
need to access a Wi-Fi access point. The profile helps you to ease the trouble to remember all the details regarding
access point.
Question: What is Wi-Fi setup wizard?
Answer: Wi-Fi setup wizard will help you setup up Wi-Fi network in step by step manner in certain special case, like
when you access a fresh access point with security protection for the very first time.
Question: How do I bring up Wi-Fi setup wizard?