Technical information
9
ELNUR’s job does not fi nish when the goods are dispatched. We are committed to initial development, manufacturing
and customer service. And this customer service includes not only the delivery, but also a professional after-sales
service to help our customers with any concerns or technical issues. We have an Authorised Technical Services Network
providing effective technical assistance all over the country, irrespective of the location or the product.
If you have any questions on this matter, our Customer Service Team will be able to inform you of your nearest
Authorised Technical Service or will make a record of your issue so that the technical team can get in contact with you
as soon as possible.
technical@elnur.co.uk
We know that many concerns may arise when it comes to evaluating your project requirements. Our Projects Department
will advise you on each of the areas of your project and will offer you the best solution, taking into account potential
options so that you can suggest a number of different alternatives to the end customer.
projects@elnur.co.uk
In this department you can get the assistance you need in order to solve any technical concerns you may have. We will
provide direct and personalised assistance, offering the support necessary to resolve any issues with installing or setting
up any of our products.
advice@elnur.co.uk
AFTER-SALES TECHNICAL SUPPORT
PROJECT MANAGEMENT
PROFESSIONAL ADVICE
DESIGN
DESIGN
MANUFACTURING
MANUFACTURING
SALES
SALES
INSTALLATION
INSTALLATION
CUSTOMER
CUSTOMER
FEEDBACK
FEEDBACK
CUSTOMER
CUSTOMER
SUPPORT
SUPPORT
DISTRIBU
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TION
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