Warranty

40 Warren Street, Paterson, NJ 07524, USA
Tel: [phone] 631-0223 Fax: [phone]-EMPIRE8
www.empire-industries.com
EMPIRE INDUSTRIES FIRECLAY WARRANTY
Warranty:
10 years on fading/staining
1 year on manufacturer defects
EMPIRE INDUSTRIES will provide free of charge, at its options, replacement part(s) or
product (or a comparable alternative product) to replace those which have proven
defective in materials or workmanship.
EMPIRE INDUSTRIES will not assume liability for labor expended, freight cost or
damages accruing from the use of the material purchased from us. If material i
s defective,
the limit of damage is the price of the defective material. Proof of purchase (original sales
receipt) from the original consumer purchaser must be made available to EMPIRE
INDUSTRIES for all warranty claims. The warranty is not transferable and is extended
solely to the original purchaser of the product.
Damage Or Loss: Delivery to the carrier constitutes delivery to customer. Any claim for
loss or damage in transit should be made promptly by the customer to the carrier. Our
responsibility ceases when the goods are delivered in good condition to the carrier.
Warranty Exclusion: This warranty is for normal domestic use only and
excludes defect
or injury caused by or resulting from misuse, abuse, neglect, accidental damage, or
improper installation. The warranty does not apply to the replacement of
components where damage is caused by normal wear and tear. As a special note, avoid
all cleaning products that contain ammonia, bleach, and alcohol. They may damage the
finish.
General Disclaimer: EMPIRE INDUSTRIES does not have field service technicians. We
are a sales and marketing company only. Due to liability issues, Sales Representatives do
not perform in-home service. Product that is handmade and is within tolerance of
published dimensions will not be considered for return. Most are designed with little
graduation, and standing water is no
rmal. Standing water is not a reason for return. All
warranties other than the Express Warranty herein contained, including but not limited to
any implied warranty of merchantability or fitness for a particular purpose, are limited in
duration to the applicable warranty period set forth above. Some states do not allow
limitations on how long an implied warranty lasts and some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitations
or exclusions may not apply to you.