Specifications

VIDEOR TECHN
Videor Technical
Videor Technical E. Hartig GmbH –
Partnership, Service, Experience
Founded as a 2-man company in 1975, Videor Technical with its
staff of 135 is now one of the leading distributors
of professional Video Technology in Europe. The wide product
range incorporates components and complete solutions from
the Video Security, Video Networking and Video Professional
sectors. For more than 30 years Videor Technical has symboli-
sed competence, reliability and dedication, a combination that
makes the unusual possible – even in unusual situations.
For us, distribution means considerably more than the mere
procurement, storage and dispatch of products. Rather, the
increasing complexity of products and the constantly changing
market call for a partner who can do more for you.
Videor TechnicalService
1. Your Contacts
2. Pricelists
3. Return procedure
Our Sales Team can be contacted under the following extensions:
Fax +49 6074 / 888 - 166 ∙Telephone +49 6074 / 888 -
Anne Drischel-Benz (Ex) -131
Samuel Glenn Carle (UK) -284
Simone Enzmann -164
Thomas Geiger -161
Ulrike Kämmler-Büttner (Ex) -262
Dirk Leinweber -281
Louise McLean (UK) -285
Julia Reynolds (Ex) -163
Nadège Rigual (Fr) -253
Hans-Peter Roth -191
Sabine Schwinn (Ex) -178
Thorsten Wallerius -153
Step 1
Only in case of transport damages: Very important!
Report the damage to the delivery company immediately.
If you do not do this your insurance coverage will become
invalid.
If the delivery company does not want to check the
damage you can return the damaged goods to Videor
Technical. (cf. step 2)
Step 2
Please contact us for an RMA No. for your return:
Tel. No. 0870 7749944
Please note that returns without an RMA No. cannot be
processed and will be sent back to you.
The issued RMA No. applies for a period of 14 days.
Step 3
You can nd RMA form on our website at
www.videortechnical.com/rma/en
Enter the RMA No. in the respective eld on the RMA form and
ll in the form completely.
Please state the number for the return reason on the form and
give a detailed description in case of repairs, modications or
transport damages.
Step 4
Include a completed RMA form with your return consignment,
together with a copy of the delivery note or invoice.
Write the RMA No. on the outside of the package. Please do not
write the RMA No. on the original product packaging.
The goods must be properly packaged.
Send the package carriage paid to the address that you can nd
on the back of this catalogue.
You can download price lists in Excel and PDF format in
seconds from our website. For net or gross prices.
The price lists will be generated online for you. Fully
up-to-date. Nothing could be easier.
You no longer have to calculate your prices yourself using
the quotation sheet. You see your personal purchase price
directly next to the product. If you want to pass on list
prices to your customers simply download the gross
price list.
For new costumers: On our website got to > Contact >
Become a partner. You can download the Partner Registration
Form here. Print it out, complete it including a signature and
send it back to us. Please telephone our Authorisation Team
on +49 6074/880-350 if you have any questions.
eneo_CoverKatalog_SD_2007_innen_1 1 25.04.2007 14:33:59