Manual

9. WARRANTY
2 Year Limited Warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The limited warranty program is the warranty that applies to all Enerdrive products, and it sets forth all the responsibilities of
Enerdrive. There is no other warranty, other than those described herein. Any implied warranty of merchantability of tness
for a particular purpose of the Enerdrive product is limited in duration to the duration of this warranty.
This Enerdrive product is warranted, to the original purchaser only (proof of purchase is required), to be free of defects in
materials and workmanship for two years from the date of purchase* without additional charge. The warranty does not
extend to subsequent purchasers or users other than OEM applications.
This Enerdrive product is not intended for commercial use. This warranty does not apply to damage to units from misuse or
incorrect installation/connection. Misuse includes wiring or connecting to improper polarity power sources.
3 Year Pro Rata Support Program:
In addition to our standard 2 years warranty, we oer a further 3 years of support with our pro-rata
service program. In the event of an out of warranty product issue we can upgrade you with a new
product for a fraction of the new price. With repair on many products becoming harder and harder
these days, this program provides our customers with the greatest peace of mind possible.
Return and/or Repair Policy:
If you are experiencing any problems with your unit, please contact our customer service department at support@enerdrive.
com.au or Phone [phone] before returning product to retail store. After speaking to a customer service representative,
if products are deemed non-working or malfunctioning, the product may be returned to the purchasing store within 30 days
of original purchase. Any defective unit that is returned to Enerdrive within 30 days of the date of purchase will be replaced
free of charge.
If such a unit is returned more than 30 days but less than two years from the purchase date, Enerdrive will repair the unit
or, at its option, replace it, free of charge. If the unit is repaired, new or reconditioned replacement parts may be used, at
manufacturer’s option. A unit may be replaced with a new or reconditioned unit of the same or comparable design. The
repaired or replaced unit will then be warranted under these terms for the remainder of the warranty period. The customer
is responsible for the shipping charges on all returned items back to Enerdrive.
Limitations:
This warranty does not cover accessories, such as adapters and batteries, damage or defects result from normal wear and
tear (including chips, scratches, abrasions, discolouration or fading due to usage or exposure to sunlight), accidents, damage
during shipping to our service facility, alterations, unauthorized use or repair, neglect, misuse, abuse, failure to follow
instructions for care and maintenance, re and ood.
If your problem is not covered by this warranty, contact our Support Team at [e-mail] or phone [phone]
535 for general information if applicable.
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