User Manual

9. WARRANTY
2 Year Limited Warranty
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
The limited warranty program is the warranty that applies to all
Enerdrive products, and it sets forth all the responsibilities of Enerdrive. There is no other
warranty, other than those described herein. Any implied warranty of merchantability of
tness for a particular purpose of the Enerdrive product is limited in duration to the duration
of this warranty.
This Enerdrive product is warranted, to the original purchaser only (proof of purchase is
required), to be free of defects in materials and workmanship for two years from the date
of purchase* without additional charge. The warranty does not extend to subsequent
purchasers or users other than OEM applications.
This Enerdrive product is not intended for commercial use. This warranty does not apply to
damage to units from misuse or incorrect installation/connection. Misuse includes wiring
or connecting to improper polarity power sources.
3 Year Pro Rata Support Program
In addition to our standard 2 years warranty, we oer a further 3
years of support with our pro-rata service program. In the event
of an out of warranty product issue we can upgrade you with a
new product for a fraction of the new price. With repair on many
products becoming harder and harder these days, this program
provides our customers with the greatest peace of mind possible.
Return and/or Repair Policy
If you are experiencing any problems with your unit, please contact our customer service
department at [e-mail] or Phone [phone] before returning product
to retail store. After speaking to a customer service representative, if products are deemed
non-working or malfunctioning, the product may be returned to the purchasing store within
30 days of original purchase. Any defective unit that is returned to Enerdrive within 30 days
of the date of purchase will be replaced free of charge.
www.enerdrive.com.au Page 35