Owner`s manual

STOVE SHUTS OFF AND DISPLAYS WARNING CODE

Possible Causes: Possible Remedies: (Unplug stove first when possible)

1. The hopper is out of pellets.

Refill the hopper.

2. The air damper is open too much for the low feed setting.

If the stove is on the low setting, you may need to close the damper

all the way. Slide the air supply control toward the minimum setting.

3. The burn pot holes are blocked.

Remove the burn pot and clean it thoroughly.

4. The air inlet, interior chambers, or exhaust system is partly

blocked.

Follow all cleaning procedures in the maintenance section of the

owner’s manual.

5. The auger motor has failed.

Remove the auger motor from the auger shaft and try to run the

motor separately by pressing the fuel feed button on the control

board. If the motor turns, the shaft is jammed on something. If the

motor does not turn, the motor is defective or there is a faulty

connection with the control board. To remove the auger motor, take

the rear panel off the stove body. Loosen the two screws holding

the motor to the auger shaft.

6. The auger shaft is jammed.

Remove the auger shaft from the auger housing. Start by emptying

the hopper. Take the rear panel off the stove body. Then take the

auger motor off by removing the screws that hold the motor to the

auger shaft. Once the motor is out, remove the four screws on the

steel plate that holds the auger shaft to the auger housing. Then

rotate the bottom end of the auger shaft down towards you until you

can pull the shaft down out of the stove. After you have removed the

shaft, inspect it for bent flights, burrs, or broken welds. Remove any

foreign material that may have caused the jam. Also, check the

auger housing for signs of damage such as burrs, rough spots, or

grooves cut into the metal that could have caused a jam. Clean the

auger housing thoroughly to remove all pellet dust.

7. The thermistor heat sensor has malfunctioned.

The thermistor is a heat sensor located on the exhaust housing. Its

function is to tell the control board that the unit has ignited properly

by measuring the heat in the exhaust. The pellet stove will not start

feeding pellets at the desired heat setting until it has received a

signal from the thermistor heat sensor. If the thermistor heat sensor

is bad, the unit will stop after the ignition cycle. If this situation

occurs, call your dealer or technician.

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TIN

IDE 24