Owner`s manual

ManualsBrandsEnerzone ManualsHome building and DecorBIO-45 MF

STOVE STOPS FEEDING PELLETS AND APPEARS ON THE CONTROL BOARD

Possible Causes: Possible Remedies:

1. One of the two L-250 automatic high temperature switches has been

tripped.

The L-250 automatic high temperature switches are located on the top and

bottom of the auger housing They send a signal to the control board if the

auger housing overheats. Wait until the stove cools down AND THEN

INSPECT YOUR UNIT. Improper installation, poor maintenance, or a defective

or missing component may be causing the stove to overheat. Reset the stove

and restart it. Call a technician if you get this code again.

CODE BEFORE RESETING TO RESET

H1, H2, H3

OR H4

Heat exchanger and/or exhaust system

is/are clogged. Refer to the owner’s manual

for maintenance procedures.

Press simultaneously for 2 seconds

and

*** After 3 attempts, reset is no longer possible, call SBI technical support.

STOVE STOPS FEEDING PELLETS AND APPEARS ON THE CONTROL BOARD

Possible Causes: Possible Remedies:

1. The hopper lid has stayed open for more than 3 minutes

As a security measure, the auger stops turning and feeding pellets as soon as

the hopper lid opens. It will resume normal operation as soon as the hopper lid

is closed. If the hopper lid stays open for more than 3 minutes, the unit will

stop and a code “d” will appear on the control board. Close the hopper lid.

Reset the unit and start it again.

SMOKE SMELL COMING BACK INTO THE HOME

Possible Causes: Possible Remedies:

1. There is a leak in the vent pipe system.

Inspect all vent pipe connections. This is a pressurized exhaust system. All

vent connector joints must be sealed and fastened in accordance with the

pellet pipe manufacturer's instructions to ensure consistent performance and

avoid smoke and ash spillage.

2. The gasket on the combustion/exhaust blower housing has

gone bad.

Inspect the gasket on the combustion/exhaust blower housing to make sure it

is in good shape.

AUGER MOTOR STOP FEEDING PELLETS AND COMES BACK ON

Possible Causes: Possible Remedies:

1. The auger motor is overheating and tripping the internal temperature

shutoff (thermal protector).

Start by emptying the hopper. Then, remove the auger motor by removing the

screws holding the motor to the auger shaft. Remove the plate located on the

stove body, at the bottom of the gear motor, to allow the motor to slide out of

the stove body. Once, the motor is out, remove the four screws on the steel

plate holding the auger shaft to the auger housing. Then, rotate the bottom

end of the auger shaft down towards you until you can pull the shaft down out

of the stove. After you have removed the shaft, inspect it for bent flights, burrs,

or broken welds. Remove any foreign material that might have caused the

jam. Also, check the auger housing for signs of damage such as burrs, rough

spots, or grooves cut into the metal that could have caused a jam. Clean the

auger housing thoroughly to remove all pellet dust.

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