Network Router User Manual

75
AppendixB–Troubleshooting

Thisappendixprovidesproblem‐solvinginformationyoumayfindusefulincaseyouneedto
troubleshootyourEOA7530.Italsoincludesinformationaboutcontactingtechnicalsupport.
B.1ProblemSolving

Question Answer
HowdoIresettheEOA7530? TherearetwowaystoresettheEOA7530,a
hardwaremethodandasoftwaremethod.Both
methodsreturntheEOA7530toitsfactory
defaultconfiguration.
Tousethehardwaremethod,openthecover
onthebottompaneloftheEOA7530andfind
theResetbutton(seesection2.1).Usingaflat
objectsuchasapencil,presstheResetbutton
forapproximately10secondsandthenstop
pressing.
Tousethesoftwaremethod,clickRestoreto
FactoryDef aultintheManagementmenu.
WhydoInotseetrafficpassafterIconnectthe
EOA7530toaPoEswitch?
TheEOA7530usesaproprietaryPoEinjector
andwillnotworkwithstandard
802.3af‐compliantPoEswitches.
WhenIselectAProutermode,whydoIlose
myEthernetconnectionwiththeE OA7530?
WhenAProutermodeisselected,youmust
connecttotheEOA7530wirelessly.Scanforan
EnGeniusSSIDandconnecttoit.Afteryou
connect,useInternetExplorerwiththe
EO A7530’sdefaultIPaddresstocontinue
configuringthedevice.
WhatisthedefaultIPaddressoftheEOA7530? ThedefaultIPaddressis192.168.1.2
Whatistheantennaswitchonthebackofthe
EOA7530usedfor?
IfyouusetheEOA7530withanoptional
externalantenna,movethebuttontotheEXT
(external)positiontoturnofftheEOA7530
internalantenna.
WhenIinstallthePoEconnectiontothe
EO A7530,whatkindofPoEshouldIuse?
TheEOA7530usesaproprietaryPoEinjector
andwillnotworkwithstandard
802.3af‐compliantPoEswitches.
HowdoIgroundtheEOA7530? TogroundtheEOA7530,boltthegreenground
wiresuppliedwiththedeviceontotheholeon