User`s manual

Advanced Operations

Notes:

1. Intercom calls are not routed by Auto-Attendant.

2. Routing messages OGM2,3,4 and 5 are not user programmable.

3. The timeout is 5 seconds for entering extension number.

4. The calls can be routed to either a Handset ID or an extension

number of the wired PBX system, There can be only one operator

for the AA, which is either an DURAFON PRO handset or the wired

PBX operator.

5. Call routing is at most 2 hops. That is, if both the 1 and th 2

handsets do not answer, the call will be terminated if the operator

does not answer.

AA Configuration by Administrator

Change AA Parameters:

1. Administrator can change the following AA settings:

a. Record/playback new main greeting message.

b. Set number of rings before AA picks up a call.

c. Turn on/off the AA line-by-line.

d. Set Designated Handset ID for AA disabled line(s). Either the

Designated Handset ID or the Group ID can use that particular line

for incoming and outgoing calls. Which means this specific line(s)

will be dedicated to a particular handset (Handset ID 10-99) or a

calling group (Group ID 01-07).

e. Designate an operator, the handset which would answer un-routable

calls or when the caller chooses “Operator” when prompted.

a. From an administrator handset (Handset 10 or 11), press

(Right softkey).

b. Press number , this will enter administration menu.

c. Press , handset enters AA setting menu.

i. Press and follow instruction to record new greeting message.

ii. Press to playback the current greeting message.

iii. Press to set number of rings before the AA picks up a call. Use

Up/Down arrow to choose between 2 and 9 rings.