Entone Set Top Box User’s Guide “Totally Local, Simply Brilliant”
INTRODUCTION Welcome to CommVision IPTV! KPU is committed to bringing you state‐of‐the‐art technology and exceptional value. With KPU CommVision IPTV you get 100% digital quality programming, an interactive program guide, CD‐quality music channels, on‐screen Caller ID, parental controls and more! Please review the information on the next page with our technician. This information will insure that you have been provided the materials and instruction to start enjoying your new service.
Welcome Your TVs are programmed as follows: TV TV 1 TV 2 TV 3 TV 4 Location Channel/Input TV Programming Code Modem: Model Location Wired/Wireless Set Top Boxes: TV TV 1 TV 2 TV 3 TV 4 Model SD/HD PVR Your PINs are currently set to: Purchasing PIN Installation Checklist: □ Installation Summary Sheet □ TV Locations and Setup □ Personal Identification Numbers (PIN) □ Remote Control Quick Reference Guide □ Turning System On/Off □ Common Remote Functions • Guide • Menu • Music • VOD □ Caller ID (if
Table of Contents Introduction Equipment ................................................................ 1‐2 The Remote .............................................................. 3‐4 Getting Started ......................................................... 5‐6 Personal Settings Parental Controls ...................................................... 7‐8 PIN Settings............................................................... 8 System Features Menu ..................................................
Introduction Front of Entone Amulet Part Name 1. 2. Standby Switch Standby/On Indicator 3. Front Panel Display 4. 5. IR receiver Arrow keys 6. 7. OK button Reset Pin Hole Description Power up or put Amulet in standby mode. Amber in standby mode and starting Green when started. Start‐up messages Clock after starting Remote control IR receiver UP arrow for setting HDMI and Component resolution. Trigger remote registration mode. Restart Amulet. Cables 1. 2. 3. 4. 5.
Equipment Back of Entone Amulet Part Name Description 1. 2. 3. 4. 5. 6. 7. 8. Digital Audio S‐Video Audio Left/Right Video Y Pb Pr Optical Audio HDMI Ethernet 9.
Equipment Remote Remote Buttons 1. SETUP 2. INPUT 3. INFO 4. LANG 5. GUIDE 6. VCR/DVD Controls 7. 8. 9. 10. 11. 12. 13. 14. OK ENTER MOVIES DTV RECORD‐IT RESERVED USE KEY POWER DEVICE KEYS 15. MENU 16. EXIT 17. CH 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. LAST VOL NAVIGATION KEYS SPECIAL FUNCTION KEYS NUMBERED BUTTONS MUTE MEDIA MUSIC PHONE HELP Description Special Key reserved for remote programming functions Changes the current A/V input of the selected device. INPUT + MENU triggers STB User Menu.
The Remote 1 2 3 13 14 15 16 4 17 5 18 6 7 19 20 21 22 8 23 9 24 10 25 11 26 12 27 Page 4
Getting Started Turning on the System The universal remote provided allows you to navigate through the Digital TV functions and also control the volume and power on your television. entone URC Plus – B Series To turn the system ON: 1. Press TV, then PWR on the remote to turn on the television. 2. Press the STB button then PWR to initiate control of KPU Commvision functions. To turn the system OFF: 1. Press the STB button then PWR to turn off the Set Top Box. 2. Press TV, then PWR to turn off the TV.
Getting Started Remote Control Use the remote arrow keys to navigate interactive, on‐screen menus. When the curser moves, a highlight appears around selected items. Feature buttons on the remote (DTV, Music, etc.) jump directly to a particular service. See page 3 for a complete description. Navigating with the Remote 1. Use the remote arrow keys to move the cursor. The selected item will be highlighted in white. 2. Press the OK button on the remote. An action occurs and the screen changes.
Personal Settings Parental Controls Use Parental Controls to set maximum viewable ratings for movies and TV programs, as well as prevent unrated TV shows from displaying. A valid PIN is required to alter Parental Controls. Set Parental Controls 1. 2. 3. 4. Press MENU on the remote. Select ACCOUNT INFO/SETTINGS, then PARENTAL CONTROL. Select SETTINGS. Enable or Disable – Select NO to disable parental controls. Select YES to activate parental control features throughout the system. 5.
Parental Controls, PIN Settings TV Ratings V S L D FV TV‐Y TV‐Y7 TV‐G TV‐PG TV‐14 TV‐MA Violence Sexual Conditions Coarse or Crude Indecent Language Suggestive Dialog Fantasy Violence All Children Directed to Older Children General Audience Parental Guidance Suggested Parents Strongly Cautioned Mature Audience Only PIN Settings A 4‐digit personal identification number (PIN) is issued at the time of installation (see Welcome page).
System Features On‐Screen Menu Navigate system functions two ways: the on‐screen main menu or the remote feature buttons. The menu displays: • • • List of main features (DTV, Music, etc.) available on the system. Options for controlling how and if the system displays certain information (Parental Controls, Favorites, System Settings, Change PIN). Account history and more. Using the Menu 1. Press MENU on the remote. 2.
Interactive Program Guide (IPG) Interactive Program Guide (IPG) Press GUIDE on the remote to access detailed information for the selected entertainment feature (DTV, Music, etc.). The last channel viewed appears on a smaller screen (screen‐in‐screen) within the Guide so you never miss what’s happening while you search for what’s on, schedule feature programs or get more information. TV listings appear in a grid format with channel numbers and network call letters down the left side and times along the top.
System Features Guide by Channel 1. 2. 3. 4. Press GUIDE on the remote, use the directional arrows on the remote to highlight a program title that appears in the desired channel. Press the RED circled button in the middle of the remote (above the number key pad). Use the directional arrows to browse program listings in chronological order. Use the keys to switch to the next channel. Press the RED circled button again to return to the main Guide.
Favorites & Auto Tune and Reminders Channels not selected in your favorites list will be unavailable to watch or see in the Guide when using the selected favorites list. Switch to subscribed to view or watch all available channels. Delete a Favorites List 1. 2. 3. 4. 5. 6. Press MENU on the remote. Select ACCOUNT INFO/SETTINGS, then FAVORITES. Select EDIT FAVORITE. Use the directional arrows to toggle between and highlight the list you want to delete. Press OK. Press Red function button.
Music & VideoOnDemand Music Access over 40 different channels that feature continuous, commercial free, digital quality music in a variety of genres. 1. 2. 3. Press the MUSIC button (bottom of remote). Press the GUIDE button while in this feature to see a complete listing of music channels by genre. Select the desired channel or genre using the directional arrows and OK on the remote. Press the DTV button on the bottom of the remote to return to regular TV programming.
VideoOnDemand & PayPerView 3. 4. 5. Use the directional arrows to select a subject from the displayed list, press OK on the remote. Continue to use the directional arrows and the OK button to navigate through all of the screens. To return to regular TV viewing, press the DTV button or EXIT. Pay‐Per‐View Pay‐Per‐View movies and programs are paid for at the time of airing and may be watched once. Complete Pay‐Per‐View listings are available in the Interactive Program Guide (channels 970 and above).
Caller ID Caller ID Caller ID on your TV is available with a subscription to the Caller ID feature on your KPU phone account. Enable or Disable Caller ID • • • • Press MENU on the remote. Select ACCOUNT INFO/SETTINGS, then CALLER ID SETTINGS. The Caller ID Settings screen appears, with the following options: Display only custom list (only displays number saved to the PHONE BOOK).
Caller ID, Closed Captioning & HDTV Delete Caller ID History When the maximum number of calls is exceeded, the oldest calls in the History will automatically drop off. However, you can delete specific calls from the list at any time. 1. 2. 3. 4. 5. Press PHONE on the remote, or press MENU and select PHONE. Select Phone History. The Caller ID History screen appears. Scroll through the list to highlight the call you want to remove from Caller ID History. Press the Red special function key.
HDTV: Aspect Ratio & Resolution TV Aspect Ratio 4:3 Description Image Handling: Center Cut‐Out 16:9 Broadcast: Crops the left and right sides of the picture, filling the screen with a 4: image. TV Aspect Ratio 4:3 Description Image Handling: Letterbox 16:9 Broadcast: Shrinks the picture to preserve its aspect ratio on a 4:3 screen. The image is full width with black bars at the top and bottom.
Appendix A: PVR Recording Convenience. Choice. Control. KPU Commvision Personal Video Recorder (PVR) provides you the ability to record and play back television programs, movies and events – all at the touch of a button. Manage your own instant replays or pause the action when the phone rings, Pause Live TV puts TV view into your schedule. The Remote 1. 2. 3. 4. 5. 6. 7. 8. 9. RECORD – Automatically record live TV – use while watching a live program or when programming is selected in the guide.
Appendix A: PVR Recording Introduction Common PVR Symbols GREEN Program was successfully recorded and ready for playback. RED Program is being recorded. RED Program is scheduled to record. GRAY Program scheduled to records has been canceled. GRAY Program failed to record. Access and Manage Recordings and Settings Access the PVR menu to play‐back and/or delete existing recordings, edit and manage future recordings and schedule new recordings. Recordings are separated into Finished and Scheduled.
Appendix A: PVR Recording Tip: To stop a recording that is in progress, tune to the channel being recorded and press Stop( ). A confirmation box will appear. Select “Yes” to confirm or “No” to continue recording. Record One‐time from the Guilde (Non‐recurring) 1. 2. 3. 4. Press GUIDE. Use the directional arrows to highlight the desired program. Press the RECORD button once. A red dot will appear next to the program title in the Guide. Optional: 5. 6.
Appendix A: PVR Recording 1. 2. 3. 4. 5. 6. 7. 8. Press RECORD IT on the remote. Highlight SERIES, press OK to select. Highlight the desired recording, press OK. A list of upcoming episodes is displayed. Press the Green special function button to access “Options.
Appendix A: PVR Recording Record a Specific Date and Time (Recurring) 1. 2. 3. 4. 5. 6. Press RECORD IT on the remote. Select NEW. Select RECURRING RECORDINGS. Use the black directional arrows, OK and the Number Key Pad on the remote to set the following: • Channel • Date • Start and Stop times • Number of episodes to keep • Deleting priority • Name the recording Select OK to save changes and return to the Recordings menu. Press EXIT to return to the Main menu. Edit Scheduled Recordings 1. 2. 3.
Appendix A: PVR Recording 4. Choose from the following options: • • • • • 5. EDIT – Adjust the start and stop times and set the deleting priority. RECORD SERIES – Turns a non‐recurring recording into a Series Recording. See page 20 for more details on Series Recordings. ADD REMINDER – Schedule a reminder or Auto Tune. See page 12 for more information on Reminders. DELETE – Deletes the selected program. ALL EPISODES – Displays a list of all upcoming episodes. Press Exit to return to the previous menus.
Appendix A: PVR Recording Recording Preferences and Available Space Available disk space and global recording preferences can be found in the PVR Settings Menu. 1. 2. 3. 4. 5. Press MENU on the remote. Highlight ACCOUNT INFO/SETTINGS, press OK. Highlight PVR SETTINGS, press OK. Use the available PVR storage as listed. (remaining hours and space listed are approximate) Use the directional arrows and OK on the remote to adjust the following settings for ALL recordings: • • • 6.
Appendix A: PVR Recording Pause Live TV Pause Live TV gives you pause, playback and rewind capability. As soon as you tune to a channel, it starts storing live TV content into a buffer that contains up to 100 minutes of SD or 60 minutes of HD content. (Note: This content is not available for later playback.) Pause Live TV enables you to: • • • • Watch a live broadcast. Pause the live broadcast (Pause Live TV) by pressing Pause ( ). To resume normal play press Pause again or Play ( ).
Appendix A: PVR Recording 2. Recorded programs are missing from the Recorded List. A. Verify that you are in the ‘Subscribed’ guide and not in a ‘Favorites’ channel list. • Press GUIDE on the remote. • The name of the active guide will be displayed on the top, left, above the date. (i.e. All or Subscribed) – Refer to pages 9‐10 for additional information about available guides and favorites.
Appendix B: Troubleshooting No Picture / Service is Not Working The Standby indicator light is not lit. 1. 2. 3. Check the power cord, making sure it is plugged in all the way and securely connected to the back of the Entone Set Top Box. If it is plugged into an outlet that is controlled by a wall switch, make sure the switch is in the “On” position. For additional help, please contact our Repair Department at 611 or 225‐ 2111, option 1. The Standby indicator is Amber and the service is not working. 1. 2.
Appendix B: Troubleshooting Troubleshooting the Ruckus Wireless KPU Commvision is an Internet Protocol service. The video signal can be delivered to the television from the modem via coax or wirelessly. If your service is wireless, KPU will have installed a Ruckus Master at the modem to deliver the IP signal to a Ruckus Adapter which is then plugged in with an Ethernet cord to your Entone Set Top Boxes.
Appendix B: Troubleshooting Troubleshooting the Ruckus Wireless A typical installation consists of a 7800 connected to a DSL modem. The 7811 sends wireless signals to an adapter (7111) that is connected to a set top box. One 7811 can send wireless signals to multiple adapters throughout the home. Troubleshooting Setup If you cannot see video on your TV, follow these troubleshooting tips: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Disconnect the 7111 power adapter (the unit connected to the STB).
