Operation Guide

Troubleshooting
122
2003 Rear roll cover open.
Close the cover, and then click [OK].
Close the rear roll cover. If an error is
displayed on the Client PC, click OK.
2004 The front roll paper feeder is raised.
Lower the front roll paper feeder, and then click [OK].
Lower the front roll paper feeder. If an
error is displayed on the Client PC,
click OK.
2005 Front roll cover open.
Close the cover, and then click [OK].
If the error continues to occur, push the front roll lever while
the cover is closed to lock the cover, and then click [OK].
Close the front roll cover. If an error is
displayed on the Client PC, check the
message.
2006 Top cover open.
Close the cover, and then click [OK].
Close the top cover. If an error is
displayed on the Client PC, click OK.
2007 The back printing unit is out of position.
Set to the correct position, and then click [OK].
Set the back printing unit to the
correct position, and then click OK.
U “Replacing Ribbon Cassettes” on
page 75
2008 Long paper ejection unit cover open.
Close the cover, and then click [OK].
Close the long paper ejection unit
cover. If an error is displayed on the
Client PC, click OK.
2011 The Ink Cartridge Cover has been opened.
There may still be paper inside the printer.
Remove paper inside the printer, close the cover, and then click
[OK].
Remove paper inside the printer, close
the ink cartridge cover. If an error is
displayed on the Client PC, click OK.
U “When the Paper Jams” on page
128
2012 The Maintenance Tank Cover has been opened.
There may still be paper inside the printer.
Remove paper inside the printer, close the cover, and then click
[OK].
Remove paper inside the printer, close
the maintenance tank cover. If an
error is displayed on the Client PC,
click OK.
U “When the Paper Jams” on page
128
2013 The rear roll cover has been opened.
There may still be paper inside the printer.
Remove paper inside the printer, close the cover, and then click
[OK].
Remove paper inside the printer, close
the rear roll cover. If an error is
displayed on the Client PC, click OK.
U “When the Paper Jams” on page
128
2014 The front roll paper feeder has been raised.
There may still be paper inside the printer.
Remove paper inside the printer, lower the front roll paper
feeder, and then click [OK].
Remove paper from the printer, lower
the front roll paper feeder. If an error is
displayed on the Client PC, click OK.
U “When the Paper Jams” on page
128
2015 The front roll cover has been opened. There may still be paper
in the printer.
Remove paper inside the printer, close the cover, and then click
[OK].
If the error continues to occur, push the front roll lever while
the cover is closed to lock the cover, and then click [OK].
Remove paper inside the printer, close
the front roll cover. If an error is
displayed on the Client PC, check the
message.
U “When the Paper Jams” on page
128
Error ID Message What to do