Operation Guide

Troubleshooting
124
1005 to 1010 [Detect Clogging] could not be performed correctly.
Perform [Print Check Pattern] from [Nozzle Check] to check the
status of the print head.
You can continue printing when the
Client PC clears the error.
Print a check pattern, and then check
for clogged nozzles. If any nozzles are
clogged, perform head cleaning.
U “Printing the check pattern” on
page 98
Contact a technical representative if
the error continues to occur.
4021 Clogged nozzle(s) detected.
Print head cleaning recommended before start printing.
To perform Auto Cleaning, click [Cleaning]. To continue
printing, click [OK].
Click Cleaning, and then perform an
auto cleaning.
When you click OK, printing continues
without performing cleaning.
2201, 2326 Maintenance tank error.
Replace maintenance tank (xxxxxxxxxx), and then click [OK].
Replace the maintenance tank, or
install it correctly, and close the cover.
If an error is displayed on the Client
PC, click OK.
U “Replacing the Maintenance
Tank” on page 68
2211 Maintenance tank usage exceeded the application limit.
Replace maintenance tank (xxxxxxxxxx), and then click [OK].
Replace the maintenance tank, and
close the cover. If an error is displayed
on the Client PC, click OK.
U “Replacing the Maintenance
Tank” on page 68
2332 Insufficient maintenance tank capacity left to perform head
cleaning or initial charge.
Replace maintenance tank, and then click [OK].
Replace the maintenance tank, and
close the cover. If an error is displayed
on the Client PC, click OK.
U “Replacing the Maintenance
Tank” on page 68
2350 You have not installed genuine Epson ink cartridges.
Information about ink levels may not be displayed, and use of
non-genuine ink is recorded for possible use in service support.
For optimum quality and reliability Epson recommends using
genuine Epson ink.
Please call Epson user service hot-line xxx-xxx-xxxx for genuine
I/C purchase.
This product has been adjusted based
on genuine ink cartridges. If you use
ink cartridges other than genuine
cartridges, the print results may be
faint or the amount of ink remaining
may not be detected correctly. We
recommend using genuine ink
cartridges.
2351 Relace genuine Epson ink cartridges. This product has been adjusted based
on genuine ink cartridges. If you use
ink cartridges other than genuine
cartridges, the print results may be
faint or the amount of ink remaining
may not be detected correctly. We
recommend using genuine ink
cartridges.
7101 A sorter/long paper ejection unit connection error occurred.
Turn off the printer and then check the connections.
Turn off the printer, and then check
the connections.
Error ID Message What to do