Operation Guide

Contents
4
Operation History . . . . . . . . . . . . . . . . . . . . . . . . . .101
Error History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Checking Items and Checking Times
Checking Items List . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Daily Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Printing Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Ink Absorber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Top Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Checking Once a Month . . . . . . . . . . . . . . . . . . . . . . .107
Roll Paper Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . .107
Paper Feed Path After Printing . . . . . . . . . . . . . . .108
Checking Once Every Six Months . . . . . . . . . . . . . . .112
Feed Roller on Paper Feed Side . . . . . . . . . . . . . . .112
Rear Paper Width Guide . . . . . . . . . . . . . . . . . . . .113
Troubleshooting
When an Error is Displayed . . . . . . . . . . . . . . . . . . . .116
Warning Buzzer and Light Displays. . . . . . . . . . .116
About Error Messages. . . . . . . . . . . . . . . . . . . . . . .117
Errors and Solutions . . . . . . . . . . . . . . . . . . . . . . . .118
Cannot Clear the Displayed Error. . . . . . . . . . . . .126
When the Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . .128
Front Roll Paper Feeder/Rear Roll Paper Feeder 129
Back Printing Unit/Decurl Unit/Long Paper Ejec-
tion Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Problems with Print Results . . . . . . . . . . . . . . . . . . . .141
Problems when Cutting Paper . . . . . . . . . . . . . . . . . .142
Problems with the Sorter. . . . . . . . . . . . . . . . . . . . . . .142
Problems with the Humidity Control Unit . . . . . . .144
Problem with the Maintenance Utility . . . . . . . . . . .144
Emergency Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Shutting down the Printer in an Emergency . . . .145
What to do after an Emergency Stop . . . . . . . . . .146
When the Power Fails . . . . . . . . . . . . . . . . . . . . . . . . .146
Starting after a Power Failure . . . . . . . . . . . . . . . .146
What to do in a Sudden Power Failure. . . . . . . . .146
Cannot Clear the Problem . . . . . . . . . . . . . . . . . . . . .146
Appendix
Consumables and Optional Products . . . . . . . . . . . .147
Printer Specifications. . . . . . . . . . . . . . . . . . . . . . . . . .149
External Dimensions and Necessary Space . . . . . 152
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
UNITED STATES OF AMERICA (FCC) . . . . . .156
CANADA (ICES). . . . . . . . . . . . . . . . . . . . . . . . . . .156
Where To Get Help
Contacting Epson Support . . . . . . . . . . . . . . . . . . . . .157