User’s Guide NPD4862-00 EN
User’s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
User’s Guide Copyright and Trademarks IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ® ® ® Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
User’s Guide Contents Contents Copyright and Trademarks Copying Copyright and Trademarks. . . . . . . . . . . . . . . . . . . 2 Copying Documents. . . . . . . . . . . . . . . . . . . . . Basic copying for XP-310 Series/XP-410 Series .................................. Basic copying for XP-210 Series. . . . . . . . . . . Copy Mode Menu List. . . . . . . . . . . . . . . . . . . . Introduction Where to Find Information. . . . . . . . . . . . . . . . . Caution, Important and Note. . . . . . . . . . . . . .
User’s Guide Contents Scanning a Magazine. . . . . . . . . . . . . . . . . . . . Scanning Multiple Documents to a PDF File ................................... Scanning a Photo. . . . . . . . . . . . . . . . . . . . . . Software Information. . . . . . . . . . . . . . . . . . . . . Starting Epson Scan Driver. . . . . . . . . . . . . . . Starting Other Scanning Software. . . . . . . . . . . 66 Using the control panel (XP-310 Series/ XP-410 Series). . . . . . . . . . . . . . . . . . . . . . . . .
User’s Guide Contents Error Indications on the Control Panel (XP-210 Series). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Problems When Feeding Paper. . . . . . . . . . . . . . 138 The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 138 Multiple sheets of paper are fed. . . . . . . . . . . . 138 Problems With Scanning Time. . . . . . . . . . . . . . 138 Problems With Scanned Images. . . . . . . . . . . . . . 139 Scan quality is unsatisfactory. . . . . . . . . . . . . .
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software. ❏ User’s Guide (PDF): Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this product with a computer.
User’s Guide Introduction ❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition. ❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP Professional. ❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x.
User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipment.
User’s Guide Important Instructions ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
User’s Guide Important Instructions ❏ Before transporting the product, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical outlet. ❏ Do not press too hard on the scanner glass when placing the originals.
User’s Guide Important Instructions ❏ Only use a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. ❏ The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces. ❏ For XP-410 Series The touchpad is a capacitive touch panel, which responds only when touched directly with a finger.
User’s Guide Getting to Know Your Product Getting to Know Your Product Available Features Check what is available for your product.
User’s Guide Getting to Know Your Product Product Parts a. Paper support b. Output tray c. Stopper d. Feeder guard e. Edge guide f.
User’s Guide Getting to Know Your Product a. Document cover b. Scanner glass c. Control panel d. Release lever (rear of the control panel) e. Memory card slot f.
User’s Guide Getting to Know Your Product a. Scanner Unit b. Ink cartridge holder c. Print head (under the ink cartridge holder) d. Scanner unit support a. USB connector for connecting to a computer b.
User’s Guide Getting to Know Your Product Guide to the Control Panel Note: Although the control panel design and menu and option names and other items in the LCD display may slightly differ from the actual product, the method of operation is the same. XP-410 Series XP-310 Series Buttons/Lights/Icons Function a Turns the product on and off. The button light stays on when the product is on.
User’s Guide Getting to Know Your Product Buttons/Lights/Icons - Function An icon displayed only on the 2.5-inch LCD screen. Indicates the status as follows. Green: Epson Connect services are online. Orange: Epson Connect services are suspended. Gray: Epson Connect services are unavailable.
User’s Guide Getting to Know Your Product Icons Status Processing a Wi-Fi connection XP-210 Series Buttons/Lights Function a The green light (left) stays on while the product is connected to a Wi-Fi network. If only the orange light (right) is flashing, a network error has occurred. & “Error Indications on the Control Panel (XP-210 Series)” on page 115 b P *1 *4 Turns the product on or off. The button light stays on when the product is on.
User’s Guide Paper and Media Handling Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
User’s Guide Paper and Media Handling Loading capacity (sheets) Borderless printing XP-310 Series/ XP-410 Series XP-210 Series Letter*2 up to 11mm up to 6mm - A4*2 up to 11mm up to 6mm - B5*2 up to 11mm up to 6mm - A5*2 up to 11mm up to 6mm - A6*2 up to 11mm up to 6mm - Legal 1 1 - User Defined 1 1 - #10 10 5 - DL 10 5 - C6 10 5 - Epson Bright White Ink Jet Paper A4*2 80 40 - Epson Photo Quality Ink Jet Paper A4 80 40 - Epson Matte Paper - Heavyweight A
User’s Guide Paper and Media Handling Loading capacity (sheets) Epson Glossy Photo Paper Borderless printing XP-310 Series/ XP-410 Series XP-210 Series A4 20 10 ✓ 10 × 15 cm (4 × 6 in.) 20 10 ✓ 13 × 18 cm (5 × 7 in.) 20 10 ✓ Media Type Size *1 Paper with a weight of 64 g/m2 (17 lb) to 90 g/m2 (24 lb). *2 The loading capacity for manual 2-sided printing is 30 sheets for XP-310 Series/XP-410 Series and 15 sheets for XP-210 Series.
User’s Guide Paper and Media Handling For this paper Printer driver paper type Plain paper* plain papers Epson Bright White Ink Jet Paper* Epson Ultra Glossy Photo Paper* Epson Ultra Glossy Epson Premium Glossy Photo Paper* Epson Premium Glossy Epson Premium Semigloss Photo Paper* Epson Premium Semigloss Epson Glossy Photo Paper* Epson Glossy Epson Photo Paper* Epson Photo Epson Matte Paper – Heavyweight* Epson Matte Epson Photo Quality Ink Jet Paper* Envelopes Envelope * These paper type
User’s Guide Paper and Media Handling B Slide out the paper support and the output tray and then raise the stopper. Note: The XP-210 Series does not have a stopper . C Slide the edge guide to the left. D Fan and align the edges of the paper sheets. Then load them with the printable side up, against the right side of the sheet feeder.
User’s Guide Paper and Media Handling Note: ❏ The printable side is often whiter or brighter than the other side. ❏ Always load paper into the sheet feeder short edge first, even when you are printing landscape -oriented pictures. ❏ You can use paper with binding holes. Load only one sheet of paper at a time. Make sure you adjust the size of your file to avoid printing over the binding holes. ❏ When loading envelopes, load the short edge first with the flap facing down.
User’s Guide Paper and Media Handling E Slide the edge guide against the left edge of the paper, but not too tightly. Note: For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 20 F Flip the feeder guard back. To prevent foreign materials from getting into the product, make sure you flip the feeder guard back when you have finished printing.
User’s Guide Paper and Media Handling Important c Make sure you attach an adapter before inserting the card into the slot, otherwise the card may get stuck. ❏ miniSD, microSD, miniSDHC, microSDHC, microSDXC ❏ Memory Stick Micro A Insert one card at a time. B Check the light stays on.
User’s Guide Paper and Media Handling c ❏Important Do not try to force the card all the way into the slot. It should not be fully inserted. ❏ Do not remove the memory card while the light is flashing. The data in the memory card may be lost. Placing Originals A Open the document cover and place your original face-down on the scanner glass. B Slide the original to the corner. Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan.
User’s Guide Copying Copying Copying Documents Basic copying for XP-310 Series/XP-410 Series Follow the steps below to copy documents. Note for XP-410 Series: To copy photos, select More Functions from the Home menu, and select Copy/Restore Photos, then follow the on-screen instructions.You can copy one photo or multiple photos of different sizes at the same time, as long as they are larger than 30 x 40 mm. A Load paper.
User’s Guide Copying C Press x r or r x to start copying. Note: ❏ Press x r or r x for 3 seconds to copy in draft mode. For users in Belgium, draft mode is not available. ❏ Press x r or r x and y at the same time to make 20 copies. Copy Mode Menu List Refer to the section below for the Copy mode menu list.
User’s Guide Printing Printing Basic Operation from the Control Panel (XP-310 Series/ XP-410 Series only) Printing photos from a memory card Follow the steps below to print photos directly from a memory card. Note for XP-410 Series: You can print photos in various layouts. Select More Functions from the Home menu, and select Photo Layout Sheet, then follow the on-screen instructions. A Load photo paper. & “Loading Paper and Envelopes” on page 23 B Insert a memory card.
User’s Guide Printing Print photos mode menu list Refer to the section below for the Print Photos mode menu list. & “Print Photo Mode” on page 74 Printing using the More Functions / Personal Stationery menus More Functions and Personal Stationery provide you with many special menus that make printing easy and fun! Select More Functions or Personal Stationery from the Home menu, and then see the explanations below to select the menu you want.
User’s Guide Printing Menu Function Calendar You can print monthly or weekly calendars. For monthly calendars, you can specify the year and month. Follow the on-screen instructions to print. Message card (XP-410 Series only) You can create your own message cards with or without a photo or a pre-designed image set as the decoration. & “Printing message cards (XP-410 Series only)” on page 33 You can create original envelopes with or without pre-designed images set as the background or as decoration.
User’s Guide Printing D Select Message Card. E Select the paper type. F Select an image source. G Select an icon or a photo. H Select the image position. I Select the line type. J Select the line color. K Select the print layout. L Load A4 size paper to print a message card. M Set the number of copies. N Press x to start printing. You can use a pre-designed icon, symbol, or your own photo as the decoration for the message card.
User’s Guide Printing F Select whether or not to print fold lines on the envelope. G Select the image position. H Select an envelope size. I Load A4 size paper to print envelopes. J Set the number of copies. K Press x to start printing the origami envelope. L If you select Yes when a message is displayed asking whether or not you want to continue printing, go back to step 10. If you select No, go to the next step. M Select Origami Envelope Instruction. N Select an envelope size.
User’s Guide Printing Basic Operation from Your Computer Printer driver and status monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition. Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site.
User’s Guide Printing ❏ Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Then select the product and then click Select printing preferences. ❏ Windows XP: Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then click Printing Preferences on the File menu. From the shortcut icon on the taskbar Right-click the product icon on the taskbar, then select Printer Settings.
User’s Guide Printing Basic Printing Note: ❏ The screen shots in this manual may vary depending on the model. ❏ Before you print, load paper properly. & “Loading Paper and Envelopes” on page 23 ❏ Refer to the section below for the printable area. & “Printable area” on page 144 ❏ After completing the settings, print one test copy and examine the results before printing an entire job. Basic product settings for Windows A Open the file you want to print. B Access the printer settings.
User’s Guide Printing D Select the appropriate Type setting. & “Paper type settings from the printer driver” on page 22 Note: Print quality is automatically adjusted for the selected paper type setting. E Select Borderless if you want to print borderless photos. & “Selecting Paper” on page 20 If you want to control the amount of the image that extends beyond the edges of the paper, click the Page Layout tab, select Auto Expand as the Enlargement Method, and then adjust the Expansion slider.
User’s Guide Printing B Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 37 Note: If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. C Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box.
User’s Guide Printing F Select Print Settings from the pop-up menu. G Select the appropriate Media Type setting. & “Paper type settings from the printer driver” on page 22 H Select the appropriate Expansion setting during borderless printing to control the amount of the image that extends beyond the edges of the paper. I Click Print to start printing. Canceling Printing If you need to cancel printing, follow the instructions in the appropriate section below.
User’s Guide Printing For Windows Note: You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by the product. Using the progress meter When you start printing, the progress meter appears on your computer screen. Click the Cancel button to cancel printing. Using EPSON Status Monitor 3 A Access the EPSON Status Monitor 3. & “For Windows” on page 119 B Click the Print Queue button. The Windows Spooler appears.
User’s Guide Printing C Click the Delete button to cancel the print job. For Mac OS X 10.8: Click the button to cancel the print job. Other Options Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings.
User’s Guide Printing Starting Epson Easy Photo Print For Windows ❏ Double-click the Epson Easy Photo Print icon on the desktop. ❏ For Windows 8: Select All apps, and then select Easy Photo Print from Epson Software. For Windows 7 and Vista: Click the start button, point to All Programs, click Epson Software, and then click Easy Photo Print. For Windows XP: Click Start, point to All Programs, point to Epson Software, then click Easy Photo Print.
User’s Guide Printing Paper Size Plain paper Legal, Letter, A4, B5, A5, A6 Epson Bright White Ink Jet Paper A4 Note: ❏ This feature is not available for Mac OS X. ❏ This feature may not be available at some settings. ❏ This feature may not be available when the product is accessed over a network or is used as a shared printer. ❏ The loading capacity differs during 2-sided printing. & “Selecting Paper” on page 20 ❏ Only use papers that are suitable for 2-sided printing.
User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 36 B Select Reduce/Enlarge Document and By Output Paper Size in the Page Layout tab, and then select the size of the paper you are using from the drop-down list.
User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 36 B Select Multi-Page and then select the Pages per Sheet in the Page Layout tab. C Choose the desired number of pages and page order. D Check the other settings and print.
User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it. Note: ❏ These instructions are for small networks only. To share the product on a large network, consult your network administrator.
User’s Guide Printing C Select Share this printer, then type a Share name. Note: Do not use spaces or hyphens in the share name. If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers. Click OK, then insert the product software disk. D Click OK or Close (if you installed additional drivers).
User’s Guide Printing Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Windows XP: Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other Hardware category. B Windows 8, 7 and Vista: Select the Add a printer button. Windows XP: Click the Add a printer button. The Add Printer Wizard appears. Click the Next button. C Windows 8: Go to Step 4.
User’s Guide Scanning Scanning Let’s Try Scanning Starting a Scan Let’s scan a document to get used to the process. A Place your original(s) on the scanner glass. & “Placing Originals” on page 28 B Start Epson Scan. ❏ Windows 8: Select the EPSON Scan icon on the desktop, or select EPSON Scan from the Start screen. ❏ Windows 7, Vista and XP: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. C Select Home Mode.
User’s Guide Scanning D Select Text/Line Art as the Document Type setting. E Click Preview. F Click Scan.
User’s Guide Scanning G Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually.
User’s Guide Scanning Tone Correction Provides a graphical interface for adjusting tone levels individually. Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. Unsharp Mask Sharpens the edges of image areas for an overall clearer image.
User’s Guide Scanning Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics. Color Enhance Enhance a certain color. You can select from red, blue, or green.
User’s Guide Scanning For XP-310 Series/XP-410 Series Note for XP-410 Series: If you want to scan your data to a memory card, insert a memory card first. & “Inserting a Memory Card” on page 26 A Place your original on the scanner glass. & “Placing Originals” on page 28 B Enter the Scan mode from the Home menu. C Select a scan menu item. Use l or r to select a menu, and press OK. D & “Scan Mode” on page 75 If you select Scan to PC, select your computer.
User’s Guide Scanning Basic Scanning from Your Computer Scanning in Full Auto Mode Full Auto Mode lets you scan quickly and easily, without selecting any settings or previewing your image. This mode is useful when you need to scan your originals at 100% size. Note: ❏ This mode is not available when the Automatic Document Feeder is installed. ❏ See the Help for more details on Epson Scan. A Place your original(s). B Start Epson Scan. C Select Full Auto Mode from the Mode list.
User’s Guide Scanning Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying this screen. To return to this screen, click Cancel in the Scanning dialog box during scanning. D Click Scan. Epson Scan starts scanning in Full Auto Mode. Epson Scan previews each image, detects what type of original it is, and selects the scan settings automatically. Your scanned image is saved.
User’s Guide Scanning A Place your original(s). & “Placing Originals” on page 28 B Start Epson Scan. & “Starting Epson Scan Driver” on page 71 C Select Home Mode from the Mode list. D Select the Document Type setting. E Select the Image Type setting. F Click Preview. & “Previewing and Adjusting the Scan Area” on page 64 G Adjust the exposure, brightness, and other image quality settings. H Click Scan.
User’s Guide Scanning I In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window. Your scanned image is saved. Scanning in Office Mode Office Mode lets you quickly scan text documents without previewing your image. Note: See the Help for more details on Epson Scan. A Place your original(s).
User’s Guide Scanning C Select Office Mode from the Mode list. D Select the Image Type setting. E Select the Document Source setting. F Select the size of your original as the Size setting. G Select an appropriate resolution for your original(s) as the Resolution setting. H Click Scan.
User’s Guide Scanning I In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window. Your scanned image is saved. Scanning in Professional Mode Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a preview image. This mode is recommended for advanced users.
User’s Guide Scanning C Select Professional Mode from the Mode list. D Select the type of original(s) you are scanning as the Document Type setting. E Select the Document Source setting. F If you select Reflective as the Document Type setting, select Photo or Document as the Auto Exposure Type setting.
User’s Guide Scanning G Select the Image Type setting. H Select an appropriate resolution for your original(s) as the Resolution setting. I Click Preview to preview your image(s). The Preview window opens and displays your image(s). & “Previewing and Adjusting the Scan Area” on page 64 J Select the size of the scanned image(s) as the Target Size setting if necessary. You can scan your images at their original size, or you can reduce or enlarge their size by selecting Target Size.
User’s Guide Scanning Note: ❏ Some of the settings that you change after previewing an image are reset if you change the preview mode. ❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview type. ❏ If you preview image(s) without the Preview dialog displayed, image(s) are displayed in the default preview mode. If you preview with the Preview dialog displayed, image(s) are displayed in the preview mode that was displayed just before previewing.
User’s Guide Scanning To create additional marquees of the same size, click this icon. To delete a marquee, click inside the marquee and click this icon. To activate all marquees, click this icon. Note: ❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the marquee. ❏ To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee.
User’s Guide Scanning B Select Magazine as the Document Type setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. E Click Scan. F Select PDF as the Type setting, and then click OK. See the Help for more details on Epson Scan. Your scanned image is saved.
User’s Guide Scanning Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan. & “Starting a Scan” on page 51 A Select Professional Mode from the Mode list. B Select the Document Source setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. See the Help for more details on Epson Scan.
User’s Guide Scanning E Click Scan. F Select PDF as the Type setting, and then click OK. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window. G Epson Scan starts scanning your document. H If you want to scan more pages, click Add page. Load the document and scan again, repeating as necessary for each page. If you have finished scanning, go to step 9.
User’s Guide Scanning I Click Edit page or Save File. Edit page Select this button if you want to delete or reorder any of the pages. Then use the icons on the bottom of the Editing Page window to select, rotate, reorder, and delete pages. See the Help for more details on Epson Scan. Click OK when you are finished editing your pages. Save File Select this button when you are finished. The pages are saved in one PDF file.
User’s Guide Scanning A Select Home Mode from the Mode list. B Select Photograph as the Document Type setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. E Click Scan. F Select JPEG as the Type setting, and then click OK. See the Help for more details on Epson Scan. Your scanned image is saved. Software Information Starting Epson Scan Driver This software lets you control all aspects of scanning.
User’s Guide Scanning How to start ❏ Windows 8: Select the Epson Scan icon on the desktop. Or, select Epson Scan from the Start screen. ❏ Windows 7, Vista and XP: Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. How to access the help Click the Help button on the Epson Scan driver.
User’s Guide Menu List of Control Panel Menu List of Control Panel You can use this product as a printer, copier, and scanner. When using one of these functions, except the printer function, select your desired function by selecting the corresponding Mode on the control panel. Each mode’s main screen appears as you select the mode. Note: This function is available with XP-310 Series/XP-410 Series. Copy Mode XP-410 Series Press d to see the menu.
User’s Guide Menu List of Control Panel Print Photo Mode XP-410 Series Press d to see the menu. Menu Setting item and description Select Photos Select by Date Cancel Photo Selection Display Options Select how to display photos on the LCD screen. Thumbnail shows a thumbnail view of your photos and allows you to select photos to print quickly. To select photos to print in thumbnail view, select a photo using the arrow keys and specify the number of copies using the +/- buttons.
User’s Guide Menu List of Control Panel Scan Mode XP-410 Series Menu Setting item and description Scan to Memory Card Format JPEG, PDF Color Color, B&W Scan Area*1 A4, Auto Cropping, Max Area Document Text, Photograph Resolution 200dpi, 300dpi, 600dpi Contrast -4 to +4 Scan to Cloud For instructions on use, see the Epson Connect guide. The guide is available on the Epson Connect portal site.
User’s Guide Menu List of Control Panel More Functions Mode XP-410 Series Menu Setting item and description Copy/Restore Photos Color Restoration Select On to automatically restore color of a faded photo. Display Options Select how to display photos on the LCD screen. Print Settings Select the paper size, quality, and whether or not to print with a border (margins).
User’s Guide Menu List of Control Panel Menu Setting item and description Personal Stationery Lined Papers You can print lined paper, graph paper, or music paper. Writing Papers You can print your original lined papers with or without a photo set as the background. Calendar You can print monthly or weekly calendars. For monthly calendars, you can specify the year and month. Message Card You can create your own message cards with or without a photo or a pre-designed image set as the decoration.
User’s Guide Menu List of Control Panel Wi-Fi Setup Mode XP-410 Series Menu Setting item and description Wi-Fi Setup Wizard For details on the setting items, see the online Network Guide. Push Button Setup (WPS) PIN Code Setup (WPS) Wi-Fi Direct Routerless Setup Wi-Fi Auto Connect Confirm Wi-Fi Settings You can see the current network settings and print a network status sheet.
User’s Guide Menu List of Control Panel Menu Setting item and description Printer Setup Sound*1 Select Off to turn off beep sound of buttons. Power Off Timer & “Saving Power” on page 102 Sleep Timer Wi-Fi Settings Language You can change the language displayed on the LCD panel. Wi-Fi Setup See the online Network Guide. You can access the Wi-Fi Setup menus directly by selecting Wi-Fi Setup from the Home menu.
User’s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
User’s Guide Replacing Ink Cartridges ❏ Do not touch the green IC chip or the small window on the side of the cartridge. Doing so may prevent normal operation and printing. ❏ Do not leave the product with the ink cartridges removed or do not turn off the product during cartridge replacement. Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
User’s Guide Replacing Ink Cartridges ❏ Do not open the ink cartridge package until you are ready to install it in the product. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible. ❏ Install all ink cartridges; otherwise, you cannot print. ❏ When color ink is expended and black ink still remains, you can continue printing temporarily with black ink only.
User’s Guide Replacing Ink Cartridges Checking the Ink Cartridge Status For Windows Note: ❏ The order in which ink cartridges are listed varies depending on the product. ❏ When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink cartridge status from this screen. If you do not want to display this screen, first access the printer driver and then click the Maintenance tab, Extended Settings button, and then Monitoring Preferences button.
User’s Guide Replacing Ink Cartridges For Mac OS X You can check the ink cartridge status using EPSON Status Monitor. Follow the steps below. A Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 37 B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update.
User’s Guide Replacing Ink Cartridges B Select Ink Levels. Note: The ink levels displayed are an approximate indication. Temporarily Printing with Black Ink When Color Ink Cartridges are Expended When color ink is expended and black ink still remains, you can continue printing for a short time using only black ink. However, you should replace the expended ink cartridge(s) as soon as possible. See the following section to continue printing temporarily with black ink.
User’s Guide Replacing Ink Cartridges A When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color ink cartridge is expended originates with another computer on the network, you may need to cancel the print job at the product. If the product is not equipped with an LCD screen, press the y button on the product for three seconds to cancel the print job. B Load plain paper or envelope.
User’s Guide Replacing Ink Cartridges H Print your file. I EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink. A If printing can not be resumed, click the product icon in the Dock. If an error message is displayed prompting you to cancel the print job, click Delete and follow the steps below to reprint the document with black ink.
User’s Guide Replacing Ink Cartridges D Load plain paper or envelope. E Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 37 F Click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. G Select the product you are using as the Printer setting, and then make suitable settings. H Select Print Settings from the pop-up menu. I Select plain papers or Envelope as the Media Type setting.
User’s Guide Replacing Ink Cartridges ❏ Click the No button to continue using the remaining black ink for the job you are printing. You will see the same window the next time you print a similar job, and again have the option to conserve black ink. ❏ Click Disable this feature to continue using the remaining black ink. Replacing an Ink Cartridge Using the control panel (XP-310 Series/XP-410 Series) A When prompted to replace an ink cartridge, open the scanner unit and press OK.
User’s Guide Replacing Ink Cartridges Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. C If you replace the black ink cartridge, gently shake the new black ink cartridge four or five times and then unpack. When replacing the other color cartridges, do not shake the cartridges. Just unpack them.
User’s Guide Replacing Ink Cartridges c ❏Important: You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. ❏ If you have installed an ink cartridge without removing the yellow tape, take the cartridge out of the product, remove the yellow tape, and then reinstall it. ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable.
User’s Guide Replacing Ink Cartridges Using the control panel (XP-210 Series) A Open the scanner unit. B If the B light is on, press the y button. If the B light is flashing or off, press the y button for six seconds until the ink cartridge holder moves. The ink cartridge holder moves to the ink cartridge check position. The cartridge indicated by the expended or low. icon is Important: c Do not move the ink cartridge holder by hand; otherwise, you may damage the product.
User’s Guide Replacing Ink Cartridges C Press the y button again. If more than one ink cartridge is expended, the ink cartridge holder moves to the you press the y button until all expended ink cartridges have been indicated. mark. This occurs each time Once all of the expended ink cartridges have been indicated, the ink cartridge holder moves to the ink cartridge replacement position when you press the y button. D Pinch and remove the ink cartridge.
User’s Guide Replacing Ink Cartridges c ❏Important: Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package. ❏ F Do not touch the green IC chip or the small window on the side of the cartridge. Doing so may prevent normal operation and printing. Remove only the yellow tape. c ❏Important: You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print.
User’s Guide Replacing Ink Cartridges G Insert the cartridge and press it until it clicks. Make sure the top surface of the ink cartridges align. H Close the scanner unit and press y. Ink charging starts. This process takes about two minutes to complete. Note: ❏ The P light continues to flash while the product is charging ink. Do not turn off the product during ink charging. If the ink charging is incomplete, you may not be able to print.
User’s Guide Replacing Ink Cartridges If you need to replace an ink cartridge before it is low or expended, click the button on the Maintenance tab in your printer driver. & “Accessing the printer driver for Windows” on page 36 For more information on using the printer utilities, see the online help. For Mac OS X When you need to replace an expended ink cartridge, click How to in the status monitor window. Follow the on-screen instructions to replace the cartridge.
User’s Guide Maintaining Your Product and Software Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by using the buttons. Using the Nozzle Check utility for Windows Follow the steps below to use the Nozzle Check utility.
User’s Guide Maintaining Your Product and Software Using the control panel (XP-310 Series/XP-410 Series) Follow the steps below to check the print head nozzles using the product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the sheet feeder. C Enter Setup mode from the Home menu. D Select Maintenance. E Select Nozzle Check and follow the instructions in the LCD screen to print a nozzle check pattern.
User’s Guide Maintaining Your Product and Software E When the product turns on, release both the buttons. The product prints the nozzle check pattern. Below are two sample nozzle check patterns. Compare the quality of the printed check page with the sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, the print head is fine.
User’s Guide Maintaining Your Product and Software Using the Head Cleaning utility for Windows Follow the steps below to clean the print head using the Head Cleaning utility. A Make sure that no warnings or errors are indicated in the control panel. B Right-click the product icon on the taskbar, then select Head Cleaning. C Follow the on-screen instructions. If the product icon does not appear, refer to the following section to add the icon.
User’s Guide Maintaining Your Product and Software Using the control panel (XP-210 Series) Follow the steps below to clean the print head using the product buttons. A Make sure that no warnings or errors are indicated in the control panel. B Hold down the y button for three seconds. C When the P light stops flashing, print a nozzle check pattern to confirm that the head is clean.
User’s Guide Maintaining Your Product and Software B Make sure A4-size paper is loaded in the sheet feeder. C Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 37 D Click the Print Head Alignment icon. E Follow the on-screen instructions to align the print head. Using the control panel (XP-310 Series/XP-410 Series) Follow the steps below to align the print head using the product control panel.
User’s Guide Maintaining Your Product and Software You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Follow the steps below to adjust the time. For Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 36 B Click the Maintenance tab, and then click the Printer and Option Information button.
User’s Guide Maintaining Your Product and Software E Select Sleep Timer. F Select 3minutes, 5minutes, 10minutes, or 15 minutes. Making Network Service Settings Note: XP-212/XP-213/XP-216 do not support this function. You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product.
User’s Guide Maintaining Your Product and Software When the product is found successfully, the product’s web page is displayed as shown below. Select the menu you want. The web page also allows you to check the product’s status and update the product’s firmware. Cleaning the Product Cleaning the exterior of the product To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions. Important: c Never use alcohol or thinner to clean the product.
User’s Guide Maintaining Your Product and Software ❏ Be careful not to scratch or damage the surface of the scanner glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scan quality. Cleaning the interior of the product To keep your print results at their best, clean the roller inside by using the following procedure. !Caution: Be careful not to touch the parts inside the product. c ❏Important: Be careful to keep water away from the electronic components.
User’s Guide Maintaining Your Product and Software c ❏Important: When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. Note: The illustrations in this section may vary depending on the product. A Remove all paper from the sheet feeder and make sure the product is off.
User’s Guide Maintaining Your Product and Software C Secure the ink cartridge holder to the case with tape as shown, then close the scanner unit. Note: Do not place tape on the white flat cable inside the product. D Unplug the power cord from the outlet, then disconnect the USB cable from the product. E Close the paper support and the output tray.
User’s Guide Maintaining Your Product and Software Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Easy Photo Print ❏ Epson Event Manager Follow the steps below to check that the software is installed on your computer. For Windows A Windows 8: Select Control Panel from Settings.
User’s Guide Maintaining Your Product and Software If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to download and install the software. http://support.epson.net/setupnavi/ Uninstalling Your Software You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating system. See the following section for information on determining what applications are installed.
User’s Guide Maintaining Your Product and Software Note: If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click OK. G When the confirmation window appears, click Yes or Next. H Follow the on-screen instructions. In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish.
User’s Guide Transferring Data Using an External Storage Device Transferring Data Using an External Storage Device Note: The availability of this feature varies by product. You can use the product’s memory card slot to copy files to a computer connected to the product. You can also use it to copy files on your computer to the storage device.
User’s Guide Transferring Data Using an External Storage Device C Double-click the removable disk icon, then select the folder in which your files are saved. Note: If you have set a volume label, it is displayed as the drive name. If you have not set the volume label, “removable disk” is displayed as the drive name on Windows XP. D Select the files you want to copy and drag them to a folder on your computer’s hard drive.
User’s Guide Error Indicators Error Indicators Error Messages on the Control Panel (XP-310 Series/ XP-410 Series) This section describes the meaning of messages displayed on the LCD screen. XP-410 Series Error Messages Solutions Paper jam. & “Paper Jams” on page 122 Paper out. Load paper. Load some paper. Otherwise, make sure the number of sheets does not exceed the limit specified for the type of media you are using. Printer error. Turn power off and on again. Turn the product off and then back on.
User’s Guide Error Indicators Code* Error Messages Solutions E-10 An ink pad needs service. Contact Epson. Turn off the printer. Contact Epson support to replace ink pads. W-02 Paper jam. Remove jammed paper. Remove the jammed paper, turn off the printer, and then turn it back on. & “Paper Jams” on page 122 W-03 Paper jam. Remove jammed paper. Open the scanner unit, remove the jammed paper, and then press x. & “Paper Jams” on page 122 W-10 Ink cartridges are installed incorrectly.
User’s Guide Error Indicators Lights Problem and solution Paper out No paper is loaded. Load paper into the sheet feeder, and then press one of the start x buttons. The product resumes printing and the light goes out. Multiple-paper feed More than one sheet has been fed at a time. Load paper in the sheet feeder correctly and press one of the start x buttons. If the paper remains in the product, see “Paper Jams” on page 122. Paper jam Paper has jammed in the product.
User’s Guide Error Indicators Lights Problem and solution Fatal error An unknown product error has occurred. Turn off the product. Then, remove the jammed paper. & “Paper Jams” on page 122 Then turn the product back on. If the error does not clear, contact your dealer. Wi-Fi network error An error occurred while establishing the Wi-Fi connection. Press the Wi-Fi button to clear the error and try again. For more details, see the online Network Guide.
User’s Guide Troubleshooting for Printing/Copying Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor. Refer to the appropriate section below.
User’s Guide Troubleshooting for Printing/Copying Checking product status If a problem occurs while printing, an error message will appear in the status monitor window. If an error message appears indicating the product’s ink pads are nearing the end of their service life, contact Epson support to replace them. The message will be displayed at regular intervals until the ink pads are replaced. When the product’s ink pads are saturated, the product stops and Epson support is required to continue printing.
User’s Guide Troubleshooting for Printing/Copying ❏ Current Status: If the ink is low or expended, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge replacement instructions and moves the ink cartridge holder to the ink cartridge replacement position. ❏ Ink Levels: EPSON Status Monitor 3 provides a graphic display of the ink cartridge status. ❏ Information: You can view information about the installed ink cartridges by clicking Information.
User’s Guide Troubleshooting for Printing/Copying B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink cartridge status at the time it was opened. To update the ink cartridge status, click Update.
User’s Guide Troubleshooting for Printing/Copying When ink is low or expended, a How to button appears. Click How to, and EPSON Status Monitor will lead you step by step through the ink cartridge replacement procedure. Paper Jams !Caution: Never touch the buttons on the control panel while your hand is inside the product. Note: ❏ The illustrations in this section may vary depending on the product. ❏ Cancel the print job if prompted by a message from the LCD screen or the printer driver.
User’s Guide Troubleshooting for Printing/Copying B Open the scanner unit. Note: Some products may come with a scanner unit support.
User’s Guide Troubleshooting for Printing/Copying C Remove all of the paper inside, including any torn pieces. D Close the scanner unit. If the jammed paper remains near the output tray, carefully remove the paper.
User’s Guide Troubleshooting for Printing/Copying Note: If the printer is equipped with a scanner unit support, close the scanner unit as shown below. E Press the button indicated in the LCD screen. For the products without LCD screens: If all the lights on the control panel flash, press the P button to turn the printer off and then on again. If only the P and b lights flash, press x r or r x button. Preventing paper jams If your paper jams frequently, check the following.
User’s Guide Troubleshooting for Printing/Copying B Access the printer settings. & “Accessing the printer driver for Windows” on page 36 C Select the Print Preview check box in the Main or Advanced window of your printer driver. D Make the settings that you want to use to print. E Click OK to close the printer settings window, and then print your file. Print Preview window opens.
User’s Guide Troubleshooting for Printing/Copying & “Incorrect or missing colors” on page 128 & “Blurry or smeared print” on page 128 Horizontal banding ❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the sheet feeder. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 99 ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges.
User’s Guide Troubleshooting for Printing/Copying ❏ If there is problem with copy quality, clean the surface of the scanner glass. & “Cleaning the exterior of the product” on page 105 Incorrect or missing colors ❏ For Windows, clear the Grayscale setting in the Main window in your printer driver. For Mac OS X, clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver. ❏ Adjust the color settings in your application or in your printer driver settings.
User’s Guide Troubleshooting for Printing/Copying ❏ If there is problem with copy quality, clean the surface of the scanner glass. & “Cleaning the exterior of the product” on page 105 Miscellaneous Printout Problems Incorrect or garbled characters ❏ Clear any stalled print jobs. & “Canceling Printing” on page 41 ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in. ❏ Uninstall the printer driver, then reinstall it.
User’s Guide Troubleshooting for Printing/Copying Inverted image ❏ For Windows, clear the Mirror Image check box from the Page Layout window of your printer driver, or turn off the Mirror Image setting in your application. For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or turn off the Mirror Image setting in your application. ❏ Uninstall the printer driver, then reinstall it.
User’s Guide Troubleshooting for Printing/Copying ❏ If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the power on. (The product does not recover with the power off.) After you restart, the product will print at normal speed.
User’s Guide Troubleshooting for Printing/Copying ❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also check in your application. For Windows, check the Copies setting on the Page Layout window. Mac OS X, check the Copies setting in the Print dialog. Paper is improperly loaded If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off and gently remove the paper.
User’s Guide Troubleshooting for Printing/Copying ❏ Users of Windows can clear any stalled print jobs from the Windows Spooler. & “Canceling Printing” on page 41 ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 110 An ink error is indicated after you replace the cartridge A Open the scanner unit. B Make sure the ink cartridge holder is at the ink cartridge replacement position.
User’s Guide Troubleshooting for Printing/Copying D Close the scanner unit slowly and press the button described below. For products with LCD screen: Press OK. For products without LCD screen: Press y. Increasing the Print Speed (For Windows Only) Note: The screen shots in this section may vary depending on the model. Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow.
User’s Guide Troubleshooting for Printing/Copying The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help. Other Problem Printing plain papers quietly When plain paper is selected for the paper type or Normal is selected as for quality in the printer driver, the product prints at high speed.
User’s Guide Troubleshooting for Scanning Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light ❏ Make sure the product is connected to your computer properly. ❏ Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer. ❏ Make sure the scanning software is fully installed.
User’s Guide Troubleshooting for Scanning Using the button Note: Depending on the product, the scanning function may not be available when using the button. ❏ Check if you have assigned a program to the button. & “Epson Event Manager” on page 72 ❏ Make sure Epson Scan and Epson Event Manager are installed correctly. ❏ If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of the Epson Software, unblock Epson Event Manager.
User’s Guide Troubleshooting for Scanning ❏ Windows Vista: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Program or port list. ❏ Windows XP: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list. E Click OK.
User’s Guide Troubleshooting for Scanning Problems With Scanned Images Scan quality is unsatisfactory Scan quality can be improved by changing the current settings or adjusting the scanned image. & “Image Adjustment Features” on page 53 An image on the back of your original appears in your scanned image If your original is printed on thin paper, images on the back may be visible to the product and appear in your scanned image. Try scanning the original with a piece of black paper placed on the back of it.
User’s Guide Troubleshooting for Scanning ❏ Select the Descreening check box. ❏ Change a resolution setting and scan again. Uneven color, smears, dots, or straight lines appear in your image You may need to clean the interior of the product. & “Cleaning the Product” on page 105 The scanning area or direction is unsatisfactory The edges of your original are not scanned ❏ If you are scanning in Full Auto Mode, or using thumbnail preview in Home Mode or Professional Mode, move the document or photo 6 mm (0.
User’s Guide Troubleshooting for Scanning Cannot scan the area you want Depending on the documents, you may not be able to scan the area you want. Use normal preview in Office Mode, Home Mode, or Professional Mode and create marquees on the area you want to scan. Cannot scan in the direction you want Click Configuration, select the Preview tab, and then clear the Auto Photo Orientation check box. Then, place your documents correctly.
User’s Guide Product Information Product Information Ink Cartridges You can use the following ink cartridges with this product: Ink Cartridge Part numbers XP-212 XP-215 XP-312 XP-315 XP-412 XP-415 XP-213 XP-217 XP-313 XP-413 Singapore, HongKong, Taiwan, Korea XP-312 XP-315 XP-412 XP-415 XP-212 Black 18/18XL 17/17XL 177/178 176/177 Cyan 18/18XL 17/17XL 177 176/177 Magenta 18/18XL 17/17XL 177 176/177 Yellow 18/18XL 17/17XL 177 176/177 Note: Not all cartridges are available in all reg
User’s Guide Product Information For Mac OS X System PC Interface Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x Hi-Speed USB Note: The UNIX File System (UFS) for Mac OS X is not supported. Technical Specifications Note: Specifications are subject to change without notice. Printer specifications Paper path Sheet feeder, top entry Capacity XP-310 Series/XP-410 Series: 11 mm (0.4in) *1*2 XP-210 Series: 6 mm (0.2in) *1*2 *1 For Legal and User Defined sizes, load one sheet at a time.
User’s Guide Product Information A4 210 × 297 mm Size 10 × 15 cm (4 × 6 in.) 13 × 18 cm (5 × 7 in.) A6 105 × 148 mm A5 148 × 210 mm B5 182 × 257 mm 9 × 13 cm (3.5 × 5 in.) 13 × 20 cm (5 × 8 in.) 20 × 25 cm (8 × 10 in.) 16:9 wide size (102 × 181 mm) 100 × 148 mm Letter 8 1/2 × 11 in. Legal 8 1/2 × 14 in. Paper types Plain paper or special paper distributed by Epson Thickness (for plain paper) 0.08 to 0.11 mm (0.003 to 0.004 in.
User’s Guide Product Information Envelopes: Minimum margin Media type Single sheets Envelopes A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) C 3.0 mm (0.12 in.) 20.0 mm (0.78 in.) Note: Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be smeared.
User’s Guide Product Information Effective pixels 10200 × 14040 pixels at 1200 dpi Scanning area may be restricted if resolution setting is large. Document size 216 × 297 mm (8.5 × 11.
User’s Guide Product Information Compatible memory cards Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO-HG Duo Memory Stick Micro* MagicGate Memory Stick Duo SDXC SDHC SD miniSDHC* miniSD* microSDXC* microSDHC* microSD* Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant. All card types standard version compliant. Voltage Requirements 3.3 v * Adapter required. Photo data specifications File format JPEG with the Exif Version 2.
User’s Guide Product Information Electrical XP-210 Series 100-240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.5 to 0.3 A Power consumption Standalone copying Approx. 12 W (ISO/IEC24712) Ready mode Approx. 5.0 W Sleep mode Approx. 2.7 W Power off Approx. 0.3 W XP-310 Series 100-240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.
User’s Guide Product Information Power consumption Standalone copying Approx. 13 W (ISO/IEC24712) Ready mode Approx. 6.5 W Sleep mode Approx. 2.7 W Power off Approx. 0.3 W Note: ❏ Check the label on the back of the product for its voltage. ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications.
User’s Guide Product Information European model: Low voltage directive 2006/95/ EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 EN60950-1 For European users: We, Seiko Epson Corporation, hereby declare that the equipment Models, C462K, C462L and C462M are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
User’s Guide Where To Get Help Where To Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.
User’s Guide Where To Get Help Telephone number Fax number Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service.
User’s Guide Where To Get Help Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
User’s Guide Index Index printing.........................................................................................38 Driver................................................................................................71 accessing for Mac OS X..............................................................37 accessing for Windows..............................................................36 uninstalling................................................................................110 2 20-up....
User’s Guide Index checking ink cartridge status using the control panel...........84 precaution....................................................................................80 saving black ink in Windows....................................................88 temporarily printing with black ink.........................................85 Ink cartridges part numbers.............................................................................142 replacing when expended....................................
User’s Guide Index print speed.................................................................................130 product does not print.............................................................132 scan.............................................................................................136 smeared prints..................................................................128, 130 solving........................................................................................
