User's Guide NPD5906-00 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Checking the Network Connection Status. . . . . . . . 26 Checking the Network Status Using Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printing a Network Connection Report. . . . . . . . 26 Printing a Network Status Sheet. . . . . . . . . . . . . 32 Replacing or Adding New Access Points. . . . . . . . . 33 Changing the Connection Method to a Computer. . 33 Disabling Wi-Fi from the Control Panel. . . . . . . . . .
User's Guide Contents Printing to Fit the Paper Size. . . . . . . . . . . . . . . .55 Printing Multiple Files Together (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 57 Printing One Image on Multiple Sheets to Create a Poster (for Windows Only). . . . . . . . . . 58 Printing Using Advanced Features. . . . . . . . . . . 64 Printing Photos Using Epson Easy Photo Print. . 66 Printing from Smart Devices. . . . . . . . . . . . . . . . . 67 Using Epson iPrint. . . . . . . . . . . . . . . . .
User's Guide Contents Epson Scan 2 (Scanner Driver). . . . . . . . . . . . . . . 118 Epson Event Manager. . . . . . . . . . . . . . . . . . . . . .119 Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . 119 E-Web Print (for Windows Only). . . . . . . . . . . . . 120 Easy Photo Scan. . . . . . . . . . . . . . . . . . . . . . . . . .120 EPSON Software Updater. . . . . . . . . . . . . . . . . . . 121 Uninstalling Applications. . . . . . . . . . . . . . . . . . .
User's Guide Contents Cannot Solve Problems in the Scanned Image. . 150 Other Scanning Problems. . . . . . . . . . . . . . . . . . . 150 Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 150 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 151 Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on. ❏ User's Guide (digital manual) This manual.
User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏ Windows: Hold down Alt, and then press ←. ❏ Mac OS: Hold down the command key, and then press ←. Printing only the pages you need You can extract and print only the pages you need.
User's Guide About This Manual Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction.
User's Guide Printer Basics Printer Basics Part Names and Functions A Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. B Rear paper feed Loads paper. C Paper support Supports loaded paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. Before printing, raise the stopper to prevent the ejected paper from falling off the tray.
User's Guide Printer Basics A Memory card slot Insert a memory card. B Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. B A A AC inlet Connects the power cord. B USB port Connects a USB cable.
User's Guide Printer Basics Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons A Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. B C Displays the home screen. u d l r OK Use the u d l r buttons to select a menu, and press the OK button to run the selected menu.
User's Guide Printer Basics Guide to the Home Screen The following icons and menus are displayed on the home screen. A Icons that show the network status are displayed. Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection. Indicates that the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection.
User's Guide Printer Basics Entering Characters To enter characters and symbols for network settings from the control panel, use the u, d, l, and r buttons. Press the u or d button to select the character you want to enter, and then press the r button to move the cursor to the next input position. When you have finished entering characters, press the OK button. The displayed screen varies depending on the setting items. The following is the screen for entering the password for your Wi-Fi network.
User's Guide Printer Basics 2. Press the u button twice to select "1". 3. Press the r button once to move the cursor, and then press the u button four times to select "3". 4. Press the r button once to move the cursor, and then press the button to switch the character type to ABC. Press the u button twice to select "B". 5. Press the r button once to move the cursor, and then press the Press the d button twice to select "y". 6. Press the OK button. 19 button to switch the character type to abc.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings Note: Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode. The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
User's Guide Network Settings Select the connection type and then click Next. Follow the on-screen instructions. Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings & “Making Wi-Fi Settings by Push Button Setup” on page 24 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 25 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 25 Making Wi-Fi Settings Manually You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.
User's Guide Network Settings & “Checking the Network Connection Status” on page 26 & “When You Cannot Make Network Settings” on page 135 Making Wi-Fi Settings by Push Button Setup You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method. ❏ The access point is compatible with WPS (Wi-Fi Protected Setup). ❏ The current Wi-Fi connection was established by pressing a button on the access point.
User's Guide Network Settings Making Wi-Fi Settings by PIN Code Setup (WPS) You can connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point. 1. Select Setup on the home screen, and then press the OK button. 2. Select Network Settings and then press the OK button. 3. Select Wi-Fi Setup on the home screen and then press the OK button. 4.
User's Guide Network Settings 5. Press the OK button. 6. Check the SSID and password displayed on the printer's control panel. On the network connection screen of the computer or smart device, select the SSID shown on the printer's control panel to connect. 7. Enter the password displayed on the printer's control panel on the computer or smart device. 8. After the connection is established, press the OK button on the printer's control panel. 9. Press the OK button.
User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
User's Guide Network Settings E-1 Message: Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏ Make sure your hub or other network device is turned on. ❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
User's Guide Network Settings ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup. ❏ The Wi-Fi network was set up using any method other than push button setup. E-5 Message: Security mode (e.g.
User's Guide Network Settings E-8 Message: Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance. Solutions: ❏ Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto. ❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out of range (for example: 0.0.0.0).
User's Guide Network Settings If still does not connect your printer and network devices, turn off the access point. Wait for about 10 seconds, and then turn it on. E-11 Message: Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. Solutions: Check the following. ❏ The default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual.
User's Guide Network Settings E-13 Message: Confirm the following -Entered security key/password is correct -Index of the security key/password is set to the first number -Connection and network setup of the PC or other device is correct Contact your network administrator for assistance. Solutions: Check the following. ❏ Network devices such as an access point, hub, and router are turned on. ❏ The TCP/IP Setup for network devices has not been set up manually.
User's Guide Network Settings 2. Select Setup on the home screen. 3. Select Network Settings > Print Status Sheet. 4. Press the x button. The network status sheet is printed. Replacing or Adding New Access Points If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings.
User's Guide Network Settings Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select Setup on the home screen. 2. Select Network Settings. 3. Select Wi-Fi Setup. 4. Select Disable Wi-Fi. 5. Check the message, and then select Yes.
User's Guide Network Settings 3. Select Wi-Fi Setup. 4. Select Wi-Fi Direct Setup. 5. Select Disable Wi-Fi Direct. 6. Check the message, and then select Yes. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Select Setup on the home screen. 2. Select Restore Default Settings > Network Settings. 3. Check the message, and then select Yes.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Manual 2Sided Printing Borderless Printing Epson Bright White Ink Jet Paper A4 80* ✓ – Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.) 20 – ✓ Epson Premium Glossy Photo Paper A4, 13×18 cm (5×7 in.), 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.
User's Guide Loading Paper *3 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Related Information & “Technical Support Web Site” on page 162 List of Paper Types To obtain optimum printing results, select the paper type that suits the paper.
User's Guide Loading Paper 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Loading Paper ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Confirm using the u or d button, press the OK button, and then go to step 7.
User's Guide Loading Paper Note: ❏ A message is displayed if the registered paper size and paper type settings differ from the print settings. ❏ The paper setting screen is not displayed if you have disabled Paper Configuration in the following menus. In this situation, you cannot print using AirPrint. Setup > Printer Setup > Paper Source Settings > Paper Configuration 6. On the paper size setting screen, select the paper size using the l or r button, and then press the OK button.
User's Guide Placing Originals Placing Originals Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the bottom edge and right edge of the scanner glass is not scanned. 4. Close the cover gently.
User's Guide Placing Originals How to Place Various Originals Placing Originals for 2-Up Layout Placing a Double-Page Spread for 2-Up Layout 43
User's Guide Placing Originals Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other. The photos should be larger than 15×15 mm. Note: Enable the Thumbnail check box at the top of the preview window.
User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD* miniSDHC* microSD* microSDHC* microSDXC* SD SDHC SDXC * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information & “Supported Memory Card Specifications” on page 156 Inserting and Removing a Memory Card 1. Insert a memory card into the printer. The printer starts reading the data and the light flashes. When reading is complete, the light stops flashing and remains on.
User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. c Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.
User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. c Important: Do not remove the memory card until you have finished printing. 3. Enter Print Photos from the home screen using the l or r button, and then press the OK button. 4.
User's Guide Printing Printing Lined Paper, Calendars, and Original Writing Paper You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu. 1. Load paper in the printer. 2. To print writing paper using a photo on your memory card, insert the memory card into the printer. 3. Enter Personal Stationery from the home screen using the l or r button, and then press the OK button. 4. Select a menu item using the l or r button, and then press the OK button.
User's Guide Printing DPOF Printing This printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores additional information for photos such as the date, time, user name, and printing information. DPOF-compatible cameras allow you to set which image on a memory card to print and the number of copies. When the memory card is inserted into the printer, the photos selected by the camera are printed.
User's Guide Printing 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image.
User's Guide Printing 7. Click OK to close the printer driver window. 8. Click Print. Related Information & “Available Paper and Capacities” on page 37 & “Loading Paper in the Rear Paper Feed” on page 38 & “Guide to Windows Printer Driver” on page 113 & “List of Paper Types” on page 38 Printing Basics - Mac OS Note: Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer.
User's Guide Printing ❏ Orientation: Select the orientation you set in the application. Note: ❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then make settings. ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.
User's Guide Printing 7. Click Print. Related Information & “Available Paper and Capacities” on page 37 & “Loading Paper in the Rear Paper Feed” on page 38 & “Guide to Mac OS Printer Driver” on page 116 & “List of Paper Types” on page 38 Printing on 2-Sides (for Windows only) The printer driver prints automatically separating even pages and odd pages. When the printer has finished printing the odd pages, flip the paper over following the instructions to print the even pages.
User's Guide Printing 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions.
User's Guide Printing Related Information & “Loading Paper in the Rear Paper Feed” on page 38 & “Printing Basics - Windows” on page 49 Printing Several Pages on One Sheet - Mac OS 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print.
User's Guide Printing 3. Access the printer driver window. 4. Make the following settings on the More Options tab. ❏ Document Size: Select the paper size you set in the application. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print.
User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6.
User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 112 & “Mac OS Printer Driver” on page 115 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If you select Custom and click Advanced, you can make your own settings. Mac OS Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos and documents.
User's Guide Printing Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3.
User's Guide Printing Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information & “Windows Printer Driver” on page 112 Canceling Printing - Mac OS 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ OS X Mountain Lion or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.
User's Guide Copying Copying 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the l or r button, and then press the OK button. 4. Set the number of copies using the u or d button. 5. Select color copy or monochrome copy using the l or r button. 6. Press the OK button to display and check the print settings.
User's Guide Copying B&W Copies the original in black and white (monochrome). Layout ❏ With Border Copies with margins around the edges. ❏ Borderless Copies without margins around the edges. The image is enlarged a little to remove margins from the edges of the paper. ❏ A4, 2-up Copy Copies two A4 single-sided originals onto a single sheet of A4 size paper in 2-up layout. ❏ A4, Book/2-up Copies two A4 facing pages of a book and so on onto a single sheet of A4 size paper in 2-up layout.
User's Guide Copying Quality Select the print quality. Draft provides faster printing, but the printouts may be faint. Best provides higher quality printing, but the printing speed may be slower. For users in Western Europe, the draft mode is not available. Density Increase the level of density by pressing the r button when the copying results are faint. Decrease the level of density by pressing the l button when ink smears.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Computer You can save the scanned image to a computer. c Important: Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Enter Scan from the home screen using the l or r button, and then press the OK button. 3. Select how to save the scanned image to a computer from the following menus using the l or r button, and then press the OK button.
User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running English version of Windows 10/Windows 8.1/Windows 8/Windows 7/ Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1. Place the originals. 2. Enter Scan from the home screen using the l or r button, and then press the OK button. 3. Select To Computer (WSD) using the l or r button, and then press the OK button. 4.
User's Guide Scanning Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
User's Guide Scanning ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Related Information & “Printing a Network Status Sheet” on page 32 Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item.
User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ / (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: ❏ The Document Source setting is fixed as Scanner Glass.
User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and white scanning for a document that contains images.
User's Guide Scanning 6. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass, and the Document Type setting is fixed as Reflective. (Reflective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these settings.
User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏ Saturation: You can adjust the saturation (color vividness) for the scanned image. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
User's Guide Scanning ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 8. Click Scan.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Replacing Ink Cartridges Replacing Ink Cartridges Checking the Ink Levels You can check the approximate ink levels from the control panel or the computer. Checking the Ink Levels - Control Panel 1. Enter Setup from the home screen using the l or r button, and then press the OK button. 2. Select Ink Levels using the l or r button, and then press the OK button. Checking the Ink Levels - Windows 1. Access the printer driver window. 2. Click Ink Levels on the Main tab.
User's Guide Replacing Ink Cartridges * Icon BK: Black C: Cyan M: Magenta Y: Yellow Strawberry 29 29 29 29 29XL* 29XL* 29XL* 29XL* "XL" indicates a large cartridge. Note: ❏ Not all cartridges are available in all regions. ❏ Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support. ❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields. http://www.epson.
User's Guide Replacing Ink Cartridges ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage. ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
User's Guide Replacing Ink Cartridges ❏ Do not leave the printer with the ink cartridges removed or do not turn off the printer during cartridge replacement. Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print. ❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or sideways.
User's Guide Replacing Ink Cartridges Note: ❏ You can continue printing even after the printer indicates that the ink is low. However, prepare new ink cartridges as soon as possible. ❏ If you replace the ink cartridges while copying, the originals may move out of place. Press the y button to cancel and replace the originals. 1. Do one of the following. ❏ When prompted to replace ink cartridges Check which ink cartridge needs to be replaced, and then press the OK button.
User's Guide Replacing Ink Cartridges 3. Remove only the yellow tape. c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 4. Open the scanner unit with the document cover closed.
User's Guide Replacing Ink Cartridges 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly. 6. Insert the new ink cartridge, and then press it down firmly. 7. Close the scanner unit. 8. Press the x button. Ink charging starts. c Important: Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
User's Guide Replacing Ink Cartridges ❏ EPSON Status Monitor 3: Enabled (for Windows only) Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information & “Loading Paper in the Rear Paper Feed” on page 38 & “Printing Basics - Windows” on page 49 Temporarily Printing with Black Ink - Mac OS Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job.
User's Guide Replacing Ink Cartridges Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 7. Select Yes using the d or u button, and then press the OK button. 8. Follow the on-screen instructions to clean the print head. 9. When cleaning is finished, select Nozzle Check using the d or u button, and then follow the on-screen instructions to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
User's Guide Maintaining the Printer Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the l or r button, and then press the OK button. 3. Select Maintenance using the l or r button, and then press the OK button. 4. Select Print Head Alignment using the l or r button, and then press the OK button. 5. Follow the on-screen instructions to print the alignment pattern. 6.
User's Guide Maintaining the Printer Aligning the Print Head - Mac OS 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Print Head Alignment. 5. Follow the on-screen instructions.
User's Guide Maintaining the Printer Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.
User's Guide Maintaining the Printer 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail c Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations.
User's Guide Maintaining the Printer 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. c Important: Wife off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged. 5. Use a new dry cotton swab to wipe the film. c Important: Do not leave any fibers on the film.
User's Guide Maintaining the Printer Saving Power - Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. 3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send. 4. Click OK. Related Information & “Windows Printer Driver” on page 112 Saving Power - Mac OS 1.
User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Levels Select the menus on the control panel as described below. Setup > Ink Levels Displays the approximate levels of the ink cartridges. When an ! icon is displayed, the ink cartridge is running low. When a X mark is displayed, the ink cartridge is expended.
User's Guide Menu Options for Setup Mode Menu Options for Printer Setup Select the menus on the control panel as described below. Setup > Printer Setup Paper Source Settings: Paper Setup: Select the paper size and paper type you loaded in the paper sources. Paper Setting Alert: Select On to display a warning if the paper settings (print settings) for the print job do not match the printer's paper settings that you made when you loaded the paper. This setting prevents misprinting.
User's Guide Menu Options for Setup Mode Print Status Sheet Prints a network status sheet. Wi-Fi Setup ❏ Wi-Fi Setup Wizard Select a SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network. ❏ Push Button (WPS) Connects the printer to a wireless (Wi-Fi) network by pressing a WPS push button on a wireless router. ❏ PIN Code (WPS) In the wireless router utility, enter the PIN code displayed on the printer's screen to connect the printer to a wireless (Wi-Fi) network.
User's Guide Menu Options for Setup Mode Suspend/Resume: Select whether to suspend or resume Epson Connect services. Email Address: Check the printer's email address that is registered to the Epson Connect services. Status: Check whether or not the printer is registered and connected to the Epson Connect services. Related Information & “Epson Connect Service” on page 110 Menu Options for Google Cloud Print Services Select the menus on the control panel as described below.
User's Guide Menu Options for Setup Mode Menu Options for Firmware Update Select the menus on the control panel as described below. Setup > Firmware Update Update Checks if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating. Current Version Displays the current firmware version of your printer. Notification Checks for firmware updates periodically and notifies you if an update is available.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. Select Setup > Network Settings > Print Status Sheet from the control panel, and then press the x button or the OK button. Check the printer's IP address on the printed status sheet. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver.
User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help. Main Tab You can make basic settings for printing, such as paper type or paper size. You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
User's Guide Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Network Service and Software Information Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d) to expand the print window. Note: Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ. See the application's help for details.
User's Guide Network Service and Software Information Pop-up Menu Descriptions Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method. Note: On OS X Mountain Lion or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, Select System Preferences from the and then add the printer again.
User's Guide Network Service and Software Information Making Operation Settings for the Mac OS Printer Driver Accessing the Operation Settings Window of the Mac OS Printer Driver Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Operation Settings of the Mac OS Printer Driver ❏ Skip Blank Page: Avoids printing blank pages.
User's Guide Network Service and Software Information Select Go > Applications > Epson Software > Epson Scan 2. Related Information & “Installing Applications” on page 123 Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format. See the application's help for details.
User's Guide Network Service and Software Information Starting on Mac OS Select Go > Applications > Epson Software > Epson Easy Photo Print. Related Information & “Installing Applications” on page 123 E-Web Print (for Windows Only) E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
User's Guide Network Service and Software Information EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > EPSON Software Updater. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Network Service and Software Information 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista Select Uninstall a program in Programs. ❏ Windows XP Click Add or Remove Programs. 5. Select the application you want to uninstall. 6. Uninstall the applications: ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista Click Uninstall/Change or Uninstall. ❏ Windows XP Click Change/Remove or Remove.
User's Guide Network Service and Software Information Installing Applications Connect your computer to the network and install the latest version of applications from the website. Note: ❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you. ❏ When reinstalling an application, you need to uninstall it first. 1. Quit all running applications. 2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.
User's Guide Network Service and Software Information Updating the Printer's Firmware using the Control Panel If the printer is connected to the Internet, you can update the printer's firmware using the control panel. By updating the firmware, the printer's performance may improve, or new functions may be added. You can also set the printer to regularly check for firmware updates and notify you if any are available. 1. Enter Setup from the home screen using the l or r button, and then press the OK button.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Error Codes on the LCD Screen A code is displayed on the LCD screen if there is an error or information that requires your attention. Code Situation Solutions E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material inside the printer. Turn the power off and on again. E-02 A scanner error has occurred. Turn the power off and on again.
User's Guide Solving Problems Code Situation Solutions Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. * In some print cycles a very small amount of surplus ink may be collected in the ink pad.
User's Guide Solving Problems 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. You can check the printer status, ink levels, and error status. Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
User's Guide Solving Problems Removing Jammed Paper from Inside the Printer ! Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper.
User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Do not load more than the maximum number of sheets specified for the paper.
User's Guide Solving Problems Related Information & “Loading Paper in the Rear Paper Feed” on page 38 Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper. Paper Out Error Occurs When a paper out error occurs although paper is loaded in the rear paper feed, reload paper against the right edge of the rear paper feed.
User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer. See the related information link below for details.
User's Guide Solving Problems Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details. ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.
User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems Checking the Printer Status from the Computer (Windows) Click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. If unnecessary data remains, select Cancel all documents from the Printer menu. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.
User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer. ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz.
User's Guide Solving Problems Related Information & “Checking the SSID Connected to the Printer” on page 137 & “Checking the SSID for the Computer” on page 137 Checking the SSID Connected to the Printer You can check the SSID by printing a network connection report, network status sheet, or on Web Config. Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Configuration in the following menus. Setup > Printer Setup > Paper Source Settings > Paper Configuration ❏ Enable the AirPrint setting on Web Config.
User's Guide Solving Problems Related Information & “Checking and Cleaning the Print Head” on page 97 Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information & “Checking and Cleaning the Print Head” on page 97 Colored Banding Appears at Intervals of Approximately 2.
User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head. Related Information & “Aligning the Print Head” on page 98 Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting. Disabling this setting may slow down printing speed.
User's Guide Solving Problems ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper. Checking the print settings ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Print using a higher quality setting. Checking the ink cartridge ❏ Epson recommends using the ink cartridge before the date printed on the package.
User's Guide Solving Problems Related Information & “Loading Paper in the Rear Paper Feed” on page 38 & “Cleaning the Paper Path” on page 100 Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path.
User's Guide Solving Problems & “Printing Basics - Windows” on page 49 & “Printing Basics - Mac OS” on page 51 Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting. ❏ Windows Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings. ❏ Mac OS Change the Expansion setting from the print dialog's Print Settings menu.
User's Guide Solving Problems The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline.
User's Guide Solving Problems Related Information & “Menu Options for Copy Mode” on page 71 The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information & “Uninstalling Applications” on page 121 & “Installing Applications” on page 123 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting.
User's Guide Solving Problems Printing Slows Down Dramatically During Continuous Printing Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed does not return to normal if the power is off. Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8 If you want to stop printing from your computer, make the following settings.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 121 & “Installing Applications” on page 123 Cannot Start Scanning when Using the Control Panel ❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly. ❏ Check the scanning setting assigned in Epson Event Manager.
User's Guide Solving Problems ❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness. This feature may not be available depending on the settings on the Main Settings tab > Image Type or other settings on the Advanced Settings tab. ❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ When scanning from the scanner glass, place black paper or a desk pad over the original.
User's Guide Solving Problems Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass. ❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.) between the originals.
User's Guide Solving Problems Related Information & “Scanning Documents (Document Mode)” on page 77 Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.
User's Guide Solving Problems Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
User's Guide Solving Problems Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "?" Is Displayed on the Photo Selection Screen "?" is displayed on the LCD screen when the image file is not supported by the product.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper* * Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Network Function List Network Functions and IPv4/IPv6 Functions Network Printing Network Scanning Remarks EpsonNet Print (Windows) IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 ✓ - UPnP Printing IPv4 - Information appliance PictBridge Printing (Wi-Fi) IPv4 - Digital camera Epson Connect (Email Print, Remote Pri
User's Guide Appendix Wireless Securities*4 WEP (64/128bit),WPA2-PSK (AES)*5 *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 IEEE802.11n is only available for the HT20. *3 Not supported for IEEE 802.11b. *4 Wi-Fi Direct supports WPA2-PSK (AES) only. *5 Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.
User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.3 standard taken by digital cameras DCF*1 version 1.0 or 2.0*2 compliant Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files 2000 *1 Design rule for Camera File system. *2 Photo data stored in the built-in memory of a digital camera is not supported.
User's Guide Appendix Note: Check the label on the printer for its voltage. Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F).
User's Guide Appendix Regulatory Information Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website. http://www.epson.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing. 1. Turn off the printer by pressing the P button. 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off.
User's Guide Appendix 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Note: If you connected the printer to the network without the software disc or Web Installer, map a memory card slot or USB port as a network drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:. Right-click a device icon displayed to assign the network. The network drive appears in Computer or My Computer. Mac OS Select a corresponding device icon. The data on the external storage device is displayed.
User's Guide Appendix ❏ Product software version (Click About, Version Info, or a similar button in the product software.) ❏ Brand and model of your computer ❏ Your computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Note: Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost.
