User's Guide NPD5087-02 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Copyright Placing Originals on the Scanner Glass Trademarks Inserting a Memory Card About This Manual Supported Memory Cards. . . . . . . . . . . . . . . . . . . 31 Inserting and Removing a Memory Card. . . . . . . . .31 Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 7 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7 Descriptions Used in this Manual. . . . . . . . . . . . . . . 7 Operating System References. . . . . . . . . . . . . .
User's Guide Contents Scanning from a Computer. . . . . . . . . . . . . . . . . . .62 Scanning Basics. . . . . . . . . . . . . . . . . . . . . . . . . 62 Scanning Using Advanced Features. . . . . . . . . . .64 Scanning from Smart Devices. . . . . . . . . . . . . . . . . 67 Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . 93 E-Web Print (for Windows Only). . . . . . . . . . . . 93 Easy Photo Scan. . . . . . . . . . . . . . . . . . . . . . . . .93 EPSON Software Updater. . . . . . . . . . . . . .
User's Guide Contents Scanning Area or Direction Is Not Correct. . . . 110 The Scanned Image Problem Could Not be Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Other Scanning Problems. . . . . . . . . . . . . . . . . . . 110 Cannot Scan in Full Auto Mode in EPSON Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Thumbnail Preview Does Not Work Properly. . .111 Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software. ❏ User's Guide (digital manual) This manual. Provides instructions on using the printer, replacing ink cartridges, maintenance, and solving problems.
User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏ Microsoft® Windows® 8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment.
User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
User's Guide Printer Basics Printer Basics Part Names and Functions A Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. B Rear paper feed Loads paper. C Paper support Supports loaded paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. Before printing, raise the stopper to prevent the ejected paper from falling off the tray.
User's Guide Printer Basics A Memory card slot Insert a memory card. B Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. B A A AC inlet Connects the power cord. B USB port Connects a USB cable.
User's Guide Printer Basics Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons A Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. B Displays the home screen. C Returns to the previous screen.
User's Guide Printer Basics Guide to the LCD Screen Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the u d l r buttons. A Icons that show the network status are displayed. To learn the meaning of the icons, select Help by pressing the l or r button, and then select Icon List. B When l and r are displayed, you can scroll right or left. C Available buttons are displayed.
User's Guide Printer Basics Menu Settings and Explanations Density Set the density of your copies. Increase the level of density when the copying results are too light. Decrease the level of density when ink smears. Layout With Border Copies with margins around the edges. Borderless Copies without margins around the edges. The image is enlarged a little to remove borders from the edges of the paper. Reduce/Enlarge Enlarges or reduces the original.
User's Guide Printer Basics Menu Settings and Explanations Print Settings Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Borderless Borderless Prints without margins around the edges. The image is enlarged a little to remove borders from the edges of the paper. With Border Prints with margins around the edges. Quality Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be slower.
User's Guide Printer Basics Menu Settings and Explanations Format Select the format in which to save the scanned image. Color Select to scan the original in color or monochrome. Scan Area Select the scan area. Auto Cropping: Crops the white space around the text or image when scanning. Max Area: Scans at the maximum scan area of the scanner glass. Select this setting and scan again if the edges of the scanned image are cropped when A4 is selected. Document Select the type of your original.
User's Guide Printer Basics 20-up: The serial number or date is printed below each photo. Photo ID: Available with 10 x 15 cm (4 x 6 in) size paper. Menu Settings and Explanations Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Layout Method Select how to place the photos. Automatic layout Photos are placed automatically in the selected layout. If the number of selected photos is less than that of the selected layout, blank spaces appear on the printout.
User's Guide Printer Basics Menu Settings and Explanations Message Card Prints a greeting card on A4 size paper using images from the printer or images on the memory card. To access the following menus, such as Image Position, press the d button after selecting images. Origami Image Position Select where you want to place the image on the greeting card. Line Type Select the type of ruled line to print on the greeting card.
User's Guide Printer Basics Menu Settings and Explanations Printer Setup Paper Source Settings Paper Setup Select the paper size and paper type you loaded. You can also select these when loading paper. Paper Setting Alert Alerts you when the paper settings of a print job differ from the settings stored in the printer. Paper Configuratio n Automatically displays the paper settings screen when paper is loaded. AirPrint is not available when disabled.
User's Guide Printer Basics Wi-Fi Setup Mode See the Network Guide to make the following settings. Menu Settings and Explanations Wi-Fi Setup Wizard Select an SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network. Push Button Setup (WPS) Connects the printer to a wireless (Wi-Fi) network by pressing a WPS push button on a wireless router.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Manual 2Sided Printing Borderless Printing Epson Bright White Ink Jet Paper A4 80* ✓ – Epson Ultra Glossy Photo Paper A4, 13 × 18 cm (5 × 7 in.), 10 × 15 cm (4 × 6 in.) 20 – ✓ Epson Premium Glossy Photo Paper A4, 13 × 18 cm (5 × 7 in.), 16:9 wide size (102 × 181 mm), 10 × 15 cm (4 × 6 in.
User's Guide Loading Paper *2 Only printing from computer is available. *3 For XP-320 Series, only printing from computer is available. *4 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Related Information & “Technical Support Web Site” on page 122 List of Paper Types To obtain optimum printing results, select the paper type that suits the paper.
User's Guide Loading Paper Loading Paper in the Rear Paper Feed 1. Open the feeder guard, extend the paper support, and then tilt it backwards. 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Loading Paper ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Check the current paper size and paper type settings displayed on the control panel. To use the settings, select Do Not Change using the u or d button, press the OK button, and then go to step 7.
User's Guide Loading Paper 6. On the paper size setting screen, select the paper size using the u or d button, and then press the OK button. On the paper type setting screen, select the paper type in the same way, and then press the OK button. Note: You can also display the paper size and paper type settings screen by selecting Setup > Printer Setup > Paper Source Settings > Paper Setup. 7. Slide out the output tray and then raise the stopper. Note: Return the remaining paper to its package.
User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: The area 1.5 mm from the edges of the scanner glass is not scanned. ❏ Place photos 5 mm apart from the scanner glass to copy.
User's Guide Placing Originals on the Scanner Glass You can place photos of different sizes at the same time. The photos should be larger than 30 x 40 mm. ❏ If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass. Place multiple photos at least 20 mm apart from each other. The photos should be larger than 15 x 15 mm. 4. Close the cover gently.
User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD* miniSDHC* microSD* microSDHC* microSDXC* SD SDHC SDXC * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information & “Supported Memory Card Specifications” on page 115 Inserting and Removing a Memory Card 1. Insert a memory card into the printer. The printer starts reading the data and the light flashes. When reading is complete, the light stops flashing and remains on.
User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. c Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removal device.
User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. c Important: Do not remove the memory card until you have finished printing. 3. Enter Print Photos from the home screen using the l or r button, and then press the OK button. 4.
User's Guide Printing & “Inserting a Memory Card” on page 31 & “Print Photos Mode” on page 16 Printing Original Writing Paper and Calendars You can easily print lined paper, calendars, original writing paper and greeting cards using the Personal Stationery menu. 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. To print writing paper and greeting cards using a photo on your memory card, insert the memory card into the printer. 3.
User's Guide Printing Printing Original Envelopes You can create original envelopes by adding an image stored in the printer using the Personal Stationery menu. You can use the same image to print greeting cards that match the envelopes. First print a diagram of an envelope on A4 size paper, and then fold it to create an envelope. 1. Enter More Functions from the home screen using the l or r button, and then press the OK button. 2.
User's Guide Printing 1. Select Origami Envelope Instruction from the Origami menu, and then press the OK button. 2. Select the envelope size that you selected to print the envelope diagram using the l and r button, and then press the OK button. 3. Load A4 plain paper in the printer, and then press the OK button. 4. Set the number of copies using the – or + button, and then press the x button. The following instruction sheet is printed.
User's Guide Printing Related Information & “More Functions Mode” on page 18 Printing from a Slideshow You can run a slideshow of the photos on your memory card, and then print photos from the slideshow. Enter More Functions from the home screen using the l or r button, and then press the OK button. Select Slide Show using the u or d button, and then press the OK button to run the slideshow. Press the d button to pause the slideshow, and press it again to restart. To print the photo, press the OK button.
User's Guide Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5.
User's Guide Printing ❏ Borderless: Select to print with no margins around the image. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Click Settings to select the amount of enlargement. ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Color: Select Grayscale when you want to print in black or shades of gray.
User's Guide Printing 3. Select Print from the File menu or another command to access the printer driver window. If necessary, click Show Details or d to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Preset: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you loaded in the printer. When printing with no margins, select a "borderless" paper size. ❏ Orientation: Select the orientation you set in the application.
User's Guide Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://support.epson.net/setupnavi/ 6. Make the following settings.
User's Guide Printing Printing on 2-Sides (for Windows only) The printer driver prints automatically separating even pages and odd pages. When the printer has finished printing the odd pages, flip the paper over following the instructions to print the even pages. You can also print a booklet that can be created by folding the printout. Note: ❏ This feature is not available for borderless printing.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab. 5. Click Page Order, make the appropriate settings, and then click OK to close the window. 6.
User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information & “Loading Paper in the Rear Paper Feed” on page 26 & “Printing Basics - Mac OS X” on page 39 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer. Printing to Fit the Paper Size - Windows Note: This feature is not available for borderless printing. 1.
User's Guide Printing Related Information & “Loading Paper in the Rear Paper Feed” on page 26 & “Printing Basics - Windows” on page 38 Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select the size of the paper you set in the application as the Paper Size setting. 5. Select Paper Handling from the pop-up menu. 6. Select Scale to fit paper size. 7.
User's Guide Printing 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6. Note: If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu. 8.
User's Guide Printing 7. Click Print. Related Information & “Loading Paper in the Rear Paper Feed” on page 26 & “Printing Basics - Windows” on page 38 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 85 & “Mac OS X Printer Driver” on page 89 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the printer driver window.
User's Guide Printing Mac OS X Access the printer driver window. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings. Printing a Watermark (for Windows Only) You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages. E Displays the screen to make print settings such as paper size and paper type. F Displays the paper size.
User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case, cancel the print job from the computer. ❏ If you have sent a print job from Mac OS X v10.6.
User's Guide Copying Copying Copying Basics 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the l or r button, and then press the OK button. 4. Set the number of copies using the – or + button. 5. Select color copy or monochrome copy using the l or r button. 6. Select Print Settings using the d button, and then press the OK button.
User's Guide Copying 2. Enter More Functions from the home screen using the l or r button, and then press the OK button. 3. Select Copy/Restore Photos using the u or d button, and then press the OK button. 4. Select whether or not to restore the colors in faded photos. 5. Check the screen and place the photos on the scanner glass. 6. Press the x button. The photos are scanned and displayed on the screen. 7. Select Print Settings using the d button, and then press the OK button.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Memory Card You can save the scanned image to a memory card. 1. Place the originals. 2. Insert a memory card into the printer. 3. Enter Scan from the home screen using the l or r button, and then press the OK button. 4. Select Scan to Memory Card using the l or r button, and then press the OK button. 5. Check settings such as the save format, and change them if necessary.
User's Guide Scanning 1. Place the originals. 2. Enter Scan from the home screen using the l or r button, and then press the OK button. 3. Select Scan to Computer (JPEG), Scan to Computer (PDF), or Scan to Computer (Email) using the l or r button, and then press the OK button. 4. Select the computer to which you want to save the scanned images. Note: ❏ You can change to frequently-used scan settings such as the document type, folder to save, or save format by using Epson Event Manager.
User's Guide Scanning Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes. 1. Place the originals. 2. Start EPSON Scan. 3. Select Home Mode from the Mode list.
User's Guide Scanning 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting. ❏ Destination: Select the resolution of the image you want to scan. If you select Other, you can set Resolution and Target Size (output image size).
User's Guide Scanning Scanning Using Advanced Features Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan.
User's Guide Scanning Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in EPSON Scan.
User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.
User's Guide Scanning Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.
User's Guide Scanning H Displays the screen where you can save scanned data to a smart device or Cloud services. I Displays the screen where you can send scanned data by email. J Displays the screen where you can print scanned data.
User's Guide Replacing Ink Cartridges Replacing Ink Cartridges Checking the Ink Levels You can check the approximate ink levels from the control panel or the computer. Checking the Ink Levels - Control Panel 1. Enter Setup from the home screen using the l or r button, and then press the OK button. 2. Select Ink Levels using the u or d button, and then press the OK button. Checking the Ink Levels - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab.
User's Guide Replacing Ink Cartridges Product Icon BK (Black) C (Cyan) M (Magenta) Y (Yellow) XP-422 Daisy 18 18 18 18 18XL* 18XL* 18XL* 18XL* 17 17 17 17 17XL* 17XL* 17XL* 17XL* Product BK (Black) C (Cyan) M (Magenta) Y (Yellow) XP-422 177 177 177 177 XP-425 XP-423 * Poppy "XL" indicates a large cartridge. Singapore, Hong Kong, and Taiwan 178* * "178" indicates a large cartridge. Note: ❏ Not all cartridges are available in all regions.
User's Guide Replacing Ink Cartridges ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage. ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
User's Guide Replacing Ink Cartridges ❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.
User's Guide Replacing Ink Cartridges Enter Setup from the home screen using the l or r button, and then press the OK button. Select Maintenance using the u or d button, and then press the OK button. Select Ink Cartridge Replacement using the u or d button, and then press the OK button. Next, press the x button. 2. When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then remove it from its package.
User's Guide Replacing Ink Cartridges c Important: ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not shake cartridges after opening the package, as they may leak. 4. Open the scanner unit with the document cover closed. 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly.
User's Guide Replacing Ink Cartridges 6. Insert the new ink cartridge, and then press it down firmly. 7. Close the scanner unit. 8. Press the x button. Ink charging starts. c Important: Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. Note: Put used ink cartridges in a plastic bag and dispose of them according to your local laws and regulations.
User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information & “Loading Paper in the Rear Paper Feed” on page 26 & “Printing Basics - Windows” on page 38 Temporarily Printing with Black Ink - Mac OS X Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job.
User's Guide Replacing Ink Cartridges Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver.
User's Guide Improving Print and Scan Quality Improving Print and Scan Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. Note: The test pattern may vary by model. 7. Select Head Cleaning using the u or d button, and then press the OK button. 8. Follow the on-screen instructions to clean the print head. 9. When cleaning is finished, select Nozzle Check using the u or d button, and then follow the on-screen instructions to print the nozzle check pattern again.
User's Guide Improving Print and Scan Quality Related Information & “Loading Paper in the Rear Paper Feed” on page 26 Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the l or r button, and then press the OK button. 3. Select Maintenance using the u or d button, and then press the OK button. 4.
User's Guide Improving Print and Scan Quality 4. Follow the on-screen instructions. Related Information & “Loading Paper in the Rear Paper Feed” on page 26 & “Windows Printer Driver” on page 85 Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Print Head Alignment. 5. Follow the on-screen instructions.
User's Guide Improving Print and Scan Quality c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard.
User's Guide Applications and Network Service Information Applications and Network Service Information Epson Connect Service Using Epson Connect, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. You can also send scanned images to the Cloud service. The following features are available for your printer. Email Print Epson iPrint remote print ✓ Scan to Cloud ✓ Remote Print Driver ✓ ✓ See the Epson Connect portal website for details. https://www.epsonconnect.
User's Guide Applications and Network Service Information 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 55 Running Web Config on Windows 1.
User's Guide Applications and Network Service Information Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab. Accessing the printer driver from applications To make settings that apply only to the application you are using, access from that application. Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties. Note: Operations differ depending on the application.
User's Guide Applications and Network Service Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide Applications and Network Service Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
User's Guide Applications and Network Service Information Maintenance Tab You can check the approximate ink levels and error information, and also maintain your printer, such as nozzle check or print head cleaning. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Applications and Network Service Information Accessing the printer driver from applications Select Print from the File menu. If necessary, click Show Details (or d) to expand the print window. Note: Operations differ depending on the application. See the application's help for details. Starting the utility Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
User's Guide Applications and Network Service Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, Select System Preferences from the and then add the printer again. See the following to add a printer. http://support.epson.
User's Guide Applications and Network Service Information ❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline. ❏ Remove white borders: Removes unnecessary margins during borderless printing. ❏ Warning Notifications: Allows the printer driver to display warning notifications. ❏ Establish bidirectional communication: Usually, this should be set to On.
User's Guide Applications and Network Service Information Starting on Mac OS X Select Go > Applications > Epson Software > Event Manager. Related Information & “Scanning to a Computer” on page 60 Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.
User's Guide Applications and Network Service Information Starting on Mac OS X Select Go > Applications > Epson Software > Easy Photo Scan. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Starting on Windows ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.
User's Guide Applications and Network Service Information 6. Uninstall the applications: ❏ Windows 8.1/Windows 8/Windows 7/Windows Vista Click Uninstall/Change or Uninstall. ❏ Windows XP Click Change/Remove or Remove. Note: If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS X 1. Download the Uninstaller using EPSON Software Updater.
User's Guide Applications and Network Service Information 1. Quit all running applications. 2. When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily. Note: Do not connect the printer and the computer until you are instructed to do so. 3. Install the applications by following the instructions on the website below. http://support.epson.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer error. Turn power off and on again. For details, see your documentation. If the error message still appears after turning the power off and on again, contact Epson support. Operation canceled. Error while saving.
User's Guide Solving Problems requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement. Related Information & “Contacting Epson Support” on page 122 & “Removing Jammed Paper” on page 98 & “Supported Memory Card Specifications” on page 115 & “Installing Applications” on page 95 & “Updating Applications and Firmware” on page 96 Checking the Printer Status - Windows 1. Access the printer driver window. 2.
User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Output Tray Remove the jammed paper. Removing Jammed Paper from Inside the Printer ! Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. c Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction.
User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following if the paper jams, paper is fed at a slant, several sheets of paper are fed at a time, no paper is fed, or paper is ejected. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Load paper in the correct direction, and slide the edge guide against the edge of the paper.
User's Guide Solving Problems Power and Control Panel Problems Power Does Not Turn On ❏ Hold down the P button for a little longer. ❏ Make sure the power cord is securely plugged in. Power Does Not Turn Off Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button. LCD Screen Gets Dark The printer is in sleep mode.
User's Guide Solving Problems ❏ If you are using the printer through AirPrint, enable Paper Configuration in Setup mode. If this feature is disabled, you cannot use AirPrint. ❏ You may not be able to use the printer through AirPrint if the necessary protocols or settings have been disabled. Enable AirPrint using Web Config.
User's Guide Solving Problems ❏ Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down. ❏ Windows Clear High Speed on the printer driver's More Options tab. ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver).
User's Guide Solving Problems An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏ Lower the copy density setting on the control panel. The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide Solving Problems & “Available Paper and Capacities” on page 24 Paper Is Smeared or Scuffed Check the following if the paper is smeared or scuffed when printing. ❏ Clean the paper path. ❏ Clean the scanner glass and the document cover. ❏ Load paper in the correct direction. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper. ❏ When the paper is smeared during copying, lower the copy density setting on the control panel.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 94 & “Installing Applications” on page 95 Printing Is Too Slow ❏ When printing continuously for approximately more than 30 minutes, printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing. To return the printer to normal printing speed, cancel printing, and leave the printer idle for at least 30 minutes with the power on.
User's Guide Solving Problems ❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install EPSON Scan. See the following to access Scanner and Camera. ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed.
User's Guide Solving Problems ❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details. Related Information & “Cleaning the Scanner Glass” on page 82 & “Scan Mode” on page 17 Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
User's Guide Solving Problems Scanning Area or Direction Is Not Correct ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original slightly away from the corner. ❏ Clean the scanner glass and the document cover.
User's Guide Solving Problems Thumbnail Preview Does Not Work Properly See the EPSON Scan help. Scanning Is Too Slow Lower the resolution. Related Information & “Scan Mode” on page 17 Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
User's Guide Solving Problems ❏ Check that the memory card is not write protected. ❏ Check that the memory card has enough available memory. If the available memory is low, data cannot be saved. Related Information & “Supported Memory Card Specifications” on page 115 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 row Color ink nozzles: 59 rows for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets (normal printing) A 3.0 mm (0.12 in.) B 40.0 mm (1.60 in.) C 32.0 mm (1.28 in.) A 43.0 mm (1.72 in.
User's Guide Appendix Envelopes A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 40.0 mm (1.60 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.
User's Guide Appendix *1 Not supported for IEEE 802.11n. *2 Not supported for IEEE 802.11b. *3 Simple AP mode is compatible with Wi-Fi connection (infrastructure). *4 Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan Mac OS X v10.9.
User's Guide Appendix Supported Data Specifications File Format JPEG with the Exif Version 2.3 standard taken by digital cameras DCF*1 version 1.0 or 2.0*2 compliant Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Up to 2 GB Maximum Number of Files 9990*3 *1 Design rule for Camera File system. *2 Photo data stored in the built-in memory of a digital camera is not supported. *3 Up to 999 files can be displayed at a time.
User's Guide Appendix Note: ❏ Check the label on the printer for its voltage. ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications. Environmental Specifications Operation Use the printer within the range shown in the following graph.
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing. 1. Turn off the printer by pressing the P button. 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off.
User's Guide Appendix 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Windows Select an external storage device in Computer or My Computer. The data on the external storage device is displayed. Note: If you connected the printer to the network without the software disk or Web Installer, map a memory card slot or USB port as a network drive. Open Run and enter a printer name \\EPSONXXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:. Right-click a device icon displayed to assign the network. The network drive appears in Computer or My Computer.
User's Guide Appendix ❏ Product serial number (The serial number label is usually on the back of the product.) ❏ Product model ❏ Product software version (Click About, Version Info, or a similar button in the product software.
User's Guide Appendix Telephone number Fax number Address 03-4393119 03-4396589 5F., No.2, Nandong Rd., Pingzhen City, Taoyuan County 32455, Taiwan 03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City 300, Taiwan 04-23011502 04-23011503 3F., No.30, Dahe Rd., West Dist., Taichung City 40341, Taiwan 04-2338-0879 04-2338-6639 No.209, Xinxing Rd., Wuri Dist., Taichung City 414, Taiwan 05-2784222 05-2784555 No.463, Zhongxiao Rd., East Dist.
User's Guide Appendix Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
